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Google redirect virus won't go away!

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By kbates120806
Jul 29, 2011
  1. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    CD

    Probably not.
     
  2. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    Well, in that case I'd suggest backing up your data and reinstalling Windows.
     
  3. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    Reinstall...

    How would I do that without a CD?
     
  4. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    I'm not sure what's going on with the computer now, but it is extremely slow. When I turn it on, it goes to the black screen asking me to choose safe mode, XP home edition, debugging. Then it takes a long time to get internet going. I've read a little about stopping services and programs at start up, but I don't know what is needed. I've already checked my add ons for Firefox and it seems that they are all needed. I'm a little lost here.
     
  5. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    Your netbook should have recovery partition.
     
  6. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    I can't get to it since my Accessories and things don't show up. When I hit the start menu, only McAfee, Malewarebytes and HP Printer shows up. I don't know how to get to the recovery partition.
     
  7. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    You should be getting that option at boot time.

    What brand of netbook is it?
     
  8. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    Scratch that previous - I was thinking about system restore. When the computer boots up, it goes to the black screen and gives me the options. I chose recovery partition and it said "disk error, press control alt delete to restart. I have an HP Mini 1000. Last night, I found a program that said it could reinstall Windows XP without the disc. It didn't work, so I deleted it.
     
  9. Broni

    Broni Malware Annihilator Posts: 47,037   +255

  10. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    Ok, I downloaded it and ran it. What does that do?
     
  11. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    I believe you should be able to access recovery partition by pressing F11 at HP logo.
     
     
  12. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    It is there for me to choose, but when I do it says "disc error, ctrl alt delete to restart." The only choice that works is XP Home Edition.
     
  13. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    I'm not sure what to advice you at the point.
    It looks like the only option is to order recovery CD from HP and get external CD drive in order to reinstall Windows.
     
  14. kbates120806

    kbates120806 TS Rookie Topic Starter Posts: 38

    Okay, thank you for your help.
     
  15. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    You're welcome :)
     
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