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Discussion in 'Virus and Malware Removal' started by denb69, Nov 17, 2012.

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  1. denb69 Newcomer, in training Posts: 44

    I tried again this time with chrome instead of explorer. I got a little farther but when I start the scan it say's "can not get update. is proxy configured?"
  2. Broni Malware Annihilator Posts: 39,324   +175

    Please, run F-Secure Online Scanner

    • Disable your Antivirus program.
    • Checkmark I have read and accepted the license terms.
    • Click on Run Check button.
    • Quick scan (recommended) option will come pre-checked. Don't change it.
    • Click on Start button.
    • When scan is done, in Step 3: Clean the files, leave all settings as they're.
    • Click Next button.
    • Click Full report... button.
    • Copy report's content and paste it into your next reply.
  3. denb69 Newcomer, in training Posts: 44


    Scanning Report

    Monday, November 19, 2012 22:53:06 - 22:57:08

    Computer name: TOSHIBA-ENG
    Scanning type: Quick scan
    Target: System
    8 malware found

    TrackingCookie.2o7 (spyware)
    • System (Disinfected)
    TrackingCookie.Advertising (spyware)
    • System (Disinfected)
    TrackingCookie.Atdmt (spyware)
    • System (Disinfected)
    TrackingCookie.Doubleclick (spyware)
    • System (Disinfected)
    TrackingCookie.Revsci (spyware)
    • System (Disinfected)
    TrackingCookie.WebTrendsLive (spyware)
    • System (Disinfected)
    TrackingCookie.Mediaplex (spyware)
    • System (Disinfected)
    TrackingCookie.Yieldmanager (spyware)
    • System (Disinfected)
    Statistics

    Scanned:
    • Files: 3384
    • System: 3384
    • Not scanned: 0
    Actions:
    • Disinfected: 8
    • Renamed: 0
    • Deleted: 0
    • Not cleaned: 0
    • Submitted: 0
    Options

    Scanning engines:
  4. Broni Malware Annihilator Posts: 39,324   +175

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
  5. denb69 Newcomer, in training Posts: 44

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: dbouchard
    ->Temp folder emptied: 567224310 bytes
    ->Temporary Internet Files folder emptied: 4544105 bytes
    ->Java cache emptied: 51033 bytes
    ->Google Chrome cache emptied: 10474090 bytes
    ->Flash cache emptied: 700 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: dennis
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 49635 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 555.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: dbouchard
    ->Flash cache emptied: 0 bytes

    User: Default User

    User: dennis
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: dbouchard
    ->Java cache emptied: 0 bytes

    User: Default User

    User: dennis

    User: LocalService
    ->Java cache emptied: 0 bytes

    User: NetworkService
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 11192012_235440
    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\dbouchard\Local Settings\Temp\~DFD3F9.tmp not found!
    File\Folder C:\Documents and Settings\dbouchard\Local Settings\Temp\~DFD40E.tmp not found!
    File\Folder C:\Documents and Settings\dbouchard\Local Settings\Temp\~DFD535.tmp not found!
    File\Folder C:\Documents and Settings\dbouchard\Local Settings\Temp\~DFD547.tmp not found!
    File\Folder C:\Documents and Settings\dbouchard\Local Settings\Temp\~DFD788.tmp not found!
    File\Folder C:\Documents and Settings\dbouchard\Local Settings\Temp\~DFD7FD.tmp not found!
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\XW1ZR65M\partner[1].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\XW1ZR65M\partner[2].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\XW1ZR65M\partner[3].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\SYI58NJ2\ads[2].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\H4C0IJLD\918[1].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\H4C0IJLD\net[1].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\H4C0IJLD\net[2].htm moved successfully.
    C:\Documents and Settings\dbouchard\Local Settings\Temporary Internet Files\Content.IE5\H4C0IJLD\page-2[1].htm moved successfully.
    File\Folder C:\WINDOWS\temp\Perflib_Perfdata_2ac.dat not found!
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
  6. denb69 Newcomer, in training Posts: 44

    Doing fine... Thank you!!
     
  7. Broni Malware Annihilator Posts: 39,324   +175

    Yes!! [IMG]
    Good luck and stay safe :)