Hi - thanks for your help thus far. You are correct that this is a work PC, but the company is relatively small and does not have an IT support department therefore I thought that you guys might be able to help!
You are also correct that McAfee was on there at one time, and looks like it did not uninstall cleanly. I've now run the tool you suggested and have re-run DDS with the logs produced as below:
.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by ALudman at 13:18:55 on 2011-06-04
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.3292.2158 [GMT 1:00]
.
AV: Trend Micro Client/Server Security Agent Antivirus *Enabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Client/Server Security Agent Anti-spyware *Enabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\LogonUI.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\rundll32.exe
C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\rdpclip.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtDCpl.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Trend Micro\Client Server Security Agent\PccNTMon.exe
C:\Program Files\Adobe\Reader 10.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\ALudman\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\YouSendIt\Express\YouSendIt.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
C:\Program Files\SwyxIt!\CLMgr.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.meetpie.com
uDefault_Page_URL = hxxp://www.meetpie.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\client server security agent\bho\1009\TmIEPlg.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [Google Update] "c:\users\aludman\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [YouSendIt.exe] c:\program files\yousendit\express\YouSendIt.exe -ui none
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtDCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\client server security agent\pccntmon.exe" -HideWindow
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\swyxit!.lnk - c:\program files\swyxit!\SwyxIt!.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\tdmnot~1.lnk - c:\program files\wave systems corp\trusted drive manager\TdmNotify.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: RunStartupScriptSync = 1 (0x1)
IE: Dial selected number / URI - c:\program files\swyxit!\IEDial.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office11\EXCEL.EXE/3000
IE: {F8E553C6-4C00-11D3-80BC-00105A653379} - c:\program files\swyxit!\IEDial.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office11\REFIEBAR.DLL
DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} - hxxp://www.planning.wealden.gov.uk/WebMT/Control/LTOCX14N.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 10.0.0.200
TCP: Interfaces\{A15D0E30-47E6-4BB6-A454-2C779211163F} : DhcpNameServer = 10.0.0.200
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\client server security agent\bho\1009\TmIEPlg.dll
Notify: igfxcui - igfxdev.dll
LSA: Authentication Packages = msv1_0 wvauth
.
============= SERVICES / DRIVERS ===============
.
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files\adobe\elements 9 organizer\PhotoshopElementsFileAgent.exe [2010-9-6 169408]
R2 TmFilter;Trend Micro Filter;c:\program files\trend micro\client server security agent\tmxpflt.sys [2010-7-24 230928]
R2 TmPreFilter;Trend Micro PreFilter;c:\program files\trend micro\client server security agent\tmpreflt.sys [2010-7-24 36368]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2010-10-15 273448]
R3 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2010-6-15 57424]
R3 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files\trend micro\client server security agent\TmProxy.exe [2010-12-29 689416]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-9 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-10-20 1343400]
.
=============== File Associations ===============
.
.txt=
.
=============== Created Last 30 ================
.
2011-06-03 14:02:57 388096 ----a-r- c:\users\aludman\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-06-03 13:05:49 -------- d-----w- c:\users\aludman\appdata\roaming\Malwarebytes
2011-06-03 13:05:45 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-03 13:05:44 -------- d-----w- c:\programdata\Malwarebytes
2011-06-03 13:05:41 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-03 13:05:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-19 08:43:26 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-13 02:00:12 123904 ----a-w- c:\windows\system32\poqexec.exe
2011-05-11 02:00:15 3967872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-05-11 02:00:15 3912576 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-05-09 09:32:46 -------- d-----w- c:\users\aludman\appdata\roaming\YouSendIt
2011-05-09 09:32:36 -------- d-----w- c:\program files\YouSendIt
.
==================== Find3M ====================
.
2011-04-14 04:07:59 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-11 05:33:59 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:33:59 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-09 03:17:51 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-03-08 05:28:29 741376 ----a-w- c:\windows\system32\inetcomm.dll
2007-12-18 10:16:38 88160768 ----a-w- c:\program files\MSACCESS.msp
.
============= FINISH: 13:19:45.89 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-03.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 20/10/2010 10:29:42
System Uptime: 04/06/2011 13:14:17 (0 hours ago)
.
Motherboard: Dell Inc. | | 0HN7XN
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz | CPU | 2933/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 232 GiB total, 197.067 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP63: 04/06/2011 13:09:18 - Removed McAfee Agent.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe AIR
Adobe Community Help
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 9
Adobe Premiere Elements 9
Adobe Reader X (10.0.1)
BioAPI Framework
Broadcom NetXtreme-I Netlink Driver and Management Installer
CamStudio
Compatibility Pack for the 2007 Office system
Dell Control Point
Dell ControlPoint Security Manager
Dell Edoc Viewer
Dell Embassy Trust Suite by Wave Systems
Dell Security Device Driver Pack
Document Manager Lite
Driver Detective
Elements 9 Organizer
Elements STI Installer
EMBASSY Security Center
EMBASSY Security Setup
ESC Home Page Plugin
Express Zip File Compression Software
Gemalto
Google Chrome
HiJackThis
Intel(R) Graphics Media Accelerator Driver
Java Auto Updater
Java(TM) 6 Update 25
Junk Mail filter update
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft IntelliPoint 8.0
Microsoft IntelliType Pro 8.0
Microsoft Office Professional Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft WSE 3.0
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_CRT_x86
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NTRU TCG Software Stack
PowerDVD DX
Preboot Manager
PrimoPDF
PrimoPDF -- brought to you by Nitro PDF Software
Private Information Manager
Realtek High Definition Audio Driver
Registry Reviver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Wizards
SmartSound Quicktracks for Premiere Elements 9.0
StuffIt Expander 2010
Switch Sound File Converter
SwyxIt!
Trend Micro Client/Server Security Agent
Trusted Drive Manager
UPEK TouchChip Fingerprint Reader
Wave Infrastructure Installer
Wave Support Software
Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Small Business Server 2008 ClientAgent
YouSendIt Express
YouSendIt Office Family Add-in
YouSendIt Plug-in for Photoshop
.
==== Event Viewer Messages From Past Week ========
.
04/06/2011 13:18:12, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver HP LaserJet P3010 Series PCL 6 required for printer Printer 5 is unknown. Contact the administrator to install the driver before you log in again.
04/06/2011 13:14:30, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully.
03/06/2011 08:33:55, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver PrimoPDF required for printer PrimoPDF is unknown. Contact the administrator to install the driver before you log in again.
03/06/2011 08:33:47, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Lexmark Print-2-Fax Printer required for printer LexmarkFax is unknown. Contact the administrator to install the driver before you log in again.
03/06/2011 08:33:42, Error: Microsoft-Windows-TerminalServices-Printers [1111] - Driver Lexmark 5200 Series required for printer Lexmark 5200 Series is unknown. Contact the administrator to install the driver before you log in again.
.
==== End Of File ===========================