Karen, the black screen can be another result from the malware. If the screen goes black when you start up in Normal Mode, the go right into #1 below, follow with #2, then #3 if needed. Then go on with #4, #5 and #6.If needed, do #7. --------------------------- Let me know if this can be accomplished. If it can or if it cannot, I'd like you to go through this sequence of scans again. Please take care to run in the order given: I have made changes to address your problem specifically/ -------------------------------------- If you are infected with System Check it is important that you do not delete any files from your Temp folder or use any temp file cleaners ============================================ 1. Boot into Safe Mode with Networking again. =========================================== 2. Correct Display Changes if needed: If the desktop background is black or if the theme has been removed: For Windows XP: Click on Start> Control Panel> Display> change theme and/or background if needed. For Windows Vista or Windows 7: Click on Start> Control Panel> Appearance & Personalization> Select Change Theme or Change Desktop Background ============================================= 3. Run Unhide again If the display can be changed and you still have missing icons, programs, files, etc., ================================ 4. Run RKill again ======================================= Do not reboot your computer after running RKilll as the malware programs will start again. ================================ 5. Run the TDSKiller again ==================================== If TDSSKiller requires you to reboot, please allow it to do so. After you reboot, reboot back into Safe Mode with Networking again ==================================== 6. Try the Malwarebytes Full Scan again. ===================================== 7. Some items may not show on the Start menu. To add them back: Right click on Start> Properties Taskbar and Start Menu Properties screen appears choose Start Menu tab> Click on Customize For Windows XP> Choose Advanced tab Check the items you want back on the Start Menu When finished> click on OK> Apply and close. ==================================== You can now reboot back into Normal Mode. ==================================== If you cannot resolve the black screen and go on, please let me know. I will instruct you in how to get back in and may also have you do an Error Check. For my information, do you have System Restore points set? Do not set a new one now- just tell me if there are any restore points.