Help - I deleted my sound card!

Hi ali

thx for the Everest report. But also provide list of any Problem Devices and attach DxDiag report too please. thx. (see my last post for instructions)

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Multimedia Audio Controller PCI\VEN_1002&DEV_4370&SUBSYS_0C81105B&REV_80\3&61AAA01&0&A5 This device is not configured correctly.

You must've copied that ID by hand?? At first, i couldn't find any info... till i guessed/realized you must've substituted the letter "O" for a "zero"

In any case, try these instructions

> Look in Ctl Pnl->Add/Remove Programs. Look for a Realtek entry. If there, uninstall it. Reboot

> Download and install Realtek AC'97 Driver (Windows 98/Me/2000/XP/2003)

p.s. The link gwailo247 provided to Realtek drivers included this driver on Realtek's list of drivers. Is my guess this is the specific one you need <fingers crossed> See how it works

directx report:

Hi ali

One more thing.. I'm glad i also just looked at your dxdiag file. As i also saw this in the report under System Devices

Code:

     Name: ATI SMBus
Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_0C81105B&REV_82\3&61AAA01&0&A0
   Driver: n/a

So you still may be missing a needed driver (unless we find it's included and gets installed as part of the audio driver download link i provided in my last post)

fyi... Your motherboard has an ATI chipset. And "ATI SMBus" is a low speed controller that allows for a communication "bridge" between some of the chips on that board

After you install the audio driver
1) Let us know if your audio works
2) Also if you run a new dxdiag, does the ATI SMBus entry still list the Driver as n/a???
3) If that's the case, you might also download the XP download file i found HERE

If problems persist, post back AND also post an updated version of your dxdiag report. might have more clues

/* EDIT */
Also, probably good to be cautious and create a System Restore point before installing the ATI SMBus driver download

I bit the bullet and did a 'System Restore'......and...... I have volume!!!!!

Thanyou so much for all you help guys - it was much appreciated!

System restore was a great idea!

We're all glad to try and help