Hi ali

thx for the Everest report. But also provide list of any Problem Devices and attach DxDiag report too please. thx. (see my last post for instructions)

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Multimedia Audio Controller PCI\VEN_1002&DEV_4370&SUBSYS_0C81105B&REV_80\3&61AAA01&0&A5 This device is not configured correctly.

You must've copied that ID by hand?? At first, i couldn't find any info... till i guessed/realized you must've substituted the letter "O" for a "zero"

In any case, try these instructions

> Look in Ctl Pnl->Add/Remove Programs. Look for a Realtek entry. If there, uninstall it. Reboot

> Download and install Realtek AC'97 Driver (Windows 98/Me/2000/XP/2003)

p.s. The link gwailo247 provided to Realtek drivers included this driver on Realtek's list of drivers. Is my guess this is the specific one you need <fingers crossed> See how it works

directx report:

Hi ali

One more thing.. I'm glad i also just looked at your dxdiag file. As i also saw this in the report under System Devices

Code:

     Name: ATI SMBus
Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_0C81105B&REV_82\3&61AAA01&0&A0
   Driver: n/a

So you still may be missing a needed driver (unless we find it's included and gets installed as part of the audio driver download link i provided in my last post)

fyi... Your motherboard has an ATI chipset. And "ATI SMBus" is a low speed controller that allows for a communication "bridge" between some of the chips on that board

After you install the audio driver
1) Let us know if your audio works
2) Also if you run a new dxdiag, does the ATI SMBus entry still list the Driver as n/a???
3) If that's the case, you might also download the XP download file i found HERE

If problems persist, post back AND also post an updated version of your dxdiag report. might have more clues

/* EDIT */
Also, probably good to be cautious and create a System Restore point before installing the ATI SMBus driver download

I bit the bullet and did a 'System Restore'......and...... I have volume!!!!!

Thanyou so much for all you help guys - it was much appreciated!

System restore was a great idea!

We're all glad to try and help