I'm fixing a friends computer, as soon as she types in her name and pw a screen pops up saying she has FBI violations etc etc and I can't get past it. I believe it's malware. Not sure what kind of protection she has on the PC either. I can probably guarantee she doesn't have malware removal tools or anything like that.
What's my best option to get to the guts and clean it up?
Restart with command prompt?
What can I run from there?
Should I throw a copy of anything on a disc and run it?
Thanks
What's my best option to get to the guts and clean it up?
Restart with command prompt?
What can I run from there?
Should I throw a copy of anything on a disc and run it?
Thanks