TechSpot

Help with BSOD

By Bech
May 15, 2010
  1. Ive had BSOD problem with my computer for quite some time now, and ive done hours and hours of reading. Some days im fine and no BSOD and other days my monitor is full of squares and stripes and BSOD's. Ive attached copy of BSOD's.
    My computer spec are i7 CPU 920, 6 GB ram, HD 4870 x2. My RAM are fine, and ive installed 100 of different grafic drivers with no help.
    Sorry for my bad english, but none on any danish sites where able to help me.

    It would be SOOO mutch appriciated if anyone here can help me.

    Thx in advance.

    ==================================================
    Dump File : 051410-19156-01.dmp
    Crash Time : 14-05-2010 22:49:09
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`08267010
    Parameter 2 : fffff880`0438540c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-19156-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-36878-01.dmp
    Crash Time : 14-05-2010 22:31:19
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`085ce4e0
    Parameter 2 : fffff880`0431f40c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-36878-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-37159-01.dmp
    Crash Time : 14-05-2010 22:27:13
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`07d794e0
    Parameter 2 : fffff880`03eee40c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-37159-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-28891-01.dmp
    Crash Time : 14-05-2010 22:23:20
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`08366010
    Parameter 2 : fffff880`042f440c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-28891-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-28860-01.dmp
    Crash Time : 14-05-2010 22:19:36
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`06fa94e0
    Parameter 2 : fffff880`0430740c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-28860-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-28672-01.dmp
    Crash Time : 14-05-2010 22:15:47
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`08b114e0
    Parameter 2 : fffff880`03f4140c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-28672-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-28875-01.dmp
    Crash Time : 14-05-2010 22:12:10
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`08c5f4e0
    Parameter 2 : fffff880`0756a40c
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-28875-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 051410-29437-01.dmp
    Crash Time : 14-05-2010 21:38:48
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`0839a010
    Parameter 2 : fffff880`0484e7f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\051410-29437-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050910-21855-01.dmp
    Crash Time : 09-05-2010 22:06:47
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`083c8010
    Parameter 2 : fffff880`048e67f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050910-21855-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050910-20186-01.dmp
    Crash Time : 09-05-2010 22:03:54
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`083bf010
    Parameter 2 : fffff880`048547f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050910-20186-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050910-20061-01.dmp
    Crash Time : 09-05-2010 22:01:05
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`0840c010
    Parameter 2 : fffff880`0482d7f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050910-20061-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050910-20638-01.dmp
    Crash Time : 09-05-2010 12:01:36
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`083604e0
    Parameter 2 : fffff880`048df7f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050910-20638-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050810-29593-01.dmp
    Crash Time : 08-05-2010 09:32:43
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`082a0010
    Parameter 2 : fffff880`0484d7f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050810-29593-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050510-20545-01.dmp
    Crash Time : 05-05-2010 21:03:31
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`08318010
    Parameter 2 : fffff880`048a97f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050510-20545-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050510-22900-01.dmp
    Crash Time : 05-05-2010 21:00:50
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`084224e0
    Parameter 2 : fffff880`048fc7f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050510-22900-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 050210-25521-01.dmp
    Crash Time : 02-05-2010 20:01:44
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02d64bb9
    Parameter 3 : fffff880`06d7f6f0
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+70600
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\050210-25521-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 043010-27050-01.dmp
    Crash Time : 30-04-2010 21:18:17
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff880`048c320f
    Parameter 3 : fffff880`03c6ddc0
    Parameter 4 : 00000000`00000000
    Caused By Driver : atikmdag.sys
    Caused By Address : atikmdag.sys+6320f
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\043010-27050-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 042810-29577-01.dmp
    Crash Time : 28-04-2010 20:08:21
    Bug Check String :
    Bug Check Code : 0x00000116
    Parameter 1 : fffffa80`062d0010
    Parameter 2 : fffff880`048967f8
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000002
    Caused By Driver : dxgkrnl.sys
    Caused By Address : dxgkrnl.sys+5cef8
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\042810-29577-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 042410-21840-01.dmp
    Crash Time : 24-04-2010 21:13:42
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff880`01059141
    Parameter 3 : fffff880`0a7bd8e0
    Parameter 4 : 00000000`00000000
    Caused By Driver : fltmgr.sys
    Caused By Address : fltmgr.sys+5141
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\042410-21840-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 042110-20904-01.dmp
    Crash Time : 21-04-2010 21:33:58
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff880`01e9f318
    Parameter 3 : fffff880`02826d88
    Parameter 4 : fffff880`028265e0
    Caused By Driver : atikmdag.sys
    Caused By Address : atikmdag.sys+330e38
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\042110-20904-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7600
    ==================================================
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    The video cards may be overheating or not receiving enough power from the power supply
     
  3. Bech

    Bech TS Rookie Topic Starter

    My current PSU is a "Crosair 750W"

    Any suggestion what to do ?
     
  4. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    I would try the card in another system with an appropriate power supply, of course. Do you have access to another PC for testing purposes? There might be something wrong with the card itself.
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    Mailpup,
    Bech has 2 ATI HD 487's installed. He should try running the computer with the side off to see if the BSOD stops
     
  6. Bech

    Bech TS Rookie Topic Starter

    No Tmagi650, i only have one 4870 installed.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    So what does this mean:
    HD 4870 x2
     
  8. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    There is actually a model with two gpus called the Radeon HD 4870 X2. A Radeon HD 5970 is the 5000 series equivalent but ATI went away from the previous naming scheme.
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,987   +168

    I just thought x2 meant 2 times
     
  10. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    I had to read that twice myself. :)
     
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