Hi
first of all i want to start by saying i am the worst when it comes to computers but i want to fix mine and learn. it all started like a week ago when my google homepage was different, then the computers started to get slow, i have installed malwarebytes but it seems to not find anything, i also have microsoft security essentials but nothing, so i wanted to restore my computer to an earlier date but it won't let me past may where it has a software distribution service thing.....well i defragmented it and ran the cccleaner.....now i downloaded highjackthis because now ie closes unexpectedly and this is the log that i have.....please i ask for help and patience
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:06:58 AM, on 7/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17098)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Archivos de programa\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CSHelper.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Mp3Tube Toolbar\Mp3TubeSvc.exe
C:\Archivos de programa\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe
C:\Archivos de programa\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\Restore\rstrui.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Registro de sucesos (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Archivos de programa\Google\Update\GoogleUpdate.exe
O23 - Service: Servicio de Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Archivos de programa\Google\Update\GoogleUpdate.exe
O23 - Service: Servicio COM de grabación de CD de IMAPI (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: Escritorio remoto compartido de NetMeeting (mnmsrvc) - Unknown owner - C:\WINDOWS\system32\mnmsrvc.exe
O23 - Service: Mp3Tube Toolbar Updater Service (Mp3Tube Toolbar Service) - Mp3Tube - C:\Archivos de programa\Mp3Tube Toolbar\Mp3TubeSvc.exe
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Administrador de sesión de Ayuda de escritorio remoto (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Tarjeta inteligente (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Registros y alertas de rendimiento (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Instantáneas de volumen (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Adaptador de rendimiento de WMI (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe
O23 - Service: Servicio de uso compartido de red del Reproductor de Windows Media (WMPNetworkSvc) - Unknown owner - C:\Archivos de programa\Windows Media Player\WMPNetwk.exe
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End of file - 3190 bytes
first of all i want to start by saying i am the worst when it comes to computers but i want to fix mine and learn. it all started like a week ago when my google homepage was different, then the computers started to get slow, i have installed malwarebytes but it seems to not find anything, i also have microsoft security essentials but nothing, so i wanted to restore my computer to an earlier date but it won't let me past may where it has a software distribution service thing.....well i defragmented it and ran the cccleaner.....now i downloaded highjackthis because now ie closes unexpectedly and this is the log that i have.....please i ask for help and patience
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:06:58 AM, on 7/6/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17098)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Archivos de programa\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CSHelper.exe
C:\Archivos de programa\Java\jre6\bin\jqs.exe
C:\Archivos de programa\Mp3Tube Toolbar\Mp3TubeSvc.exe
C:\Archivos de programa\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe
C:\Archivos de programa\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\Restore\rstrui.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Registro de sucesos (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Archivos de programa\Google\Update\GoogleUpdate.exe
O23 - Service: Servicio de Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Archivos de programa\Google\Update\GoogleUpdate.exe
O23 - Service: Servicio COM de grabación de CD de IMAPI (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
O23 - Service: Escritorio remoto compartido de NetMeeting (mnmsrvc) - Unknown owner - C:\WINDOWS\system32\mnmsrvc.exe
O23 - Service: Mp3Tube Toolbar Updater Service (Mp3Tube Toolbar Service) - Mp3Tube - C:\Archivos de programa\Mp3Tube Toolbar\Mp3TubeSvc.exe
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe
O23 - Service: Administrador de sesión de Ayuda de escritorio remoto (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Tarjeta inteligente (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Registros y alertas de rendimiento (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Instantáneas de volumen (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Adaptador de rendimiento de WMI (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe
O23 - Service: Servicio de uso compartido de red del Reproductor de Windows Media (WMPNetworkSvc) - Unknown owner - C:\Archivos de programa\Windows Media Player\WMPNetwk.exe
--
End of file - 3190 bytes