Bought my wife a Sylvinia SMPK4068, 4gig MP3 player. My son has a zune and an account. He was able to download to an OPEL RCA MP3 player with no problems from the zune site. However when we try to down load to the Sylvinia it states it's a bad file type or can't download subscription. This is a plug and play device with an disc included for conversion of AVI files. Any suggestions? Like all the options of this unit for the price just the problems with downloads from the zune site.