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Help with removal of XP Antispyware 2012

Discussion in 'Virus and Malware Removal' started by learninmypc, Jan 1, 2012.

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  1. learninmypc TechSpot Guru Posts: 2,996   +97

    Just wondering if I should delete the programs off my desktop yet? The ones you had me using?:)
    learninmypc, Jan 2, 2012
    #41

  2. Broni Malware Annihilator Posts: 39,227   +175

    I can't proceed.
    You didn't say:
    Broni, Jan 2, 2012
    #42

  3. learninmypc TechSpot Guru Posts: 2,996   +97

    Other than the post above your last one, I think this pc is better. No more security balloon saying Windows Update is turned off.
    learninmypc, Jan 2, 2012
    #43

  4. Broni Malware Annihilator Posts: 39,227   +175

    I'll let you know about those programs later.

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
SRV - File not found [On_Demand | Stopped] -- -- (McSysmon)
SRV - File not found [Unknown | Stopped] -- -- (McShield)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll File not found
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\.DEFAULT\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-18\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O4 - HKU\S-1-5-21-1047134010-2963880323-4205995052-1005..\Run: [DW6] File not found
O16 - DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jin...ndows-i586.cab (Reg Error: Key error.)
O33 - MountPoints2\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\Shell - "" = AutoRun
O33 - MountPoints2\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\Shell - "" = AutoRun
O33 - MountPoints2\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{fe2725ad-09e3-11dd-9df0-00038a000015}\Shell - "" = AutoRun
O33 - MountPoints2\{fe2725ad-09e3-11dd-9df0-00038a000015}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{fe2725ad-09e3-11dd-9df0-00038a000015}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -a
O33 - MountPoints2\I\Shell - "" = AutoRun
O33 - MountPoints2\I\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\I\Shell\AutoRun\command - "" = I:\LaunchU3.exe -a
[2011/12/28 18:30:02 | 000,015,558 | -HS- | M] () -- C:\Documents and Settings\Valued Customer\Local Settings\Application Data\4u846qxj504fh484633v7ml6mw51nv02333j370
[2011/12/28 18:30:02 | 000,015,558 | -HS- | M] () -- C:\Documents and Settings\All Users\Application Data\4u846qxj504fh484633v7ml6mw51nv02333j370
[2005/05/23 13:49:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2007/02/14 12:10:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Valued Customer\Application Data\Viewpoint
[2005/08/10 09:43:20 | 000,000,258 | ---- | M] () -- C:\WINDOWS\Tasks\Registration reminder 1.job
[2005/08/10 09:43:21 | 000,000,258 | ---- | M] () -- C:\WINDOWS\Tasks\Registration reminder 2.job
[2005/08/10 09:43:22 | 000,000,258 | ---- | M] () -- C:\WINDOWS\Tasks\Registration reminder 3.job
@Alternate Data Stream - 104 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:5C321E34

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ===============================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
    Broni, Jan 2, 2012
    #44

  5. learninmypc TechSpot Guru Posts: 2,996   +97

    All processes killed
    ========== OTL ==========
    Service McSysmon stopped successfully!
    Service McSysmon deleted successfully!
    Error: No service named McShield was found to stop!
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\McShield deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{BA52B914-B692-46c4-B683-905236F6F655} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BA52B914-B692-46c4-B683-905236F6F655}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
    Registry value HKEY_USERS\S-1-5-21-1047134010-2963880323-4205995052-1005\Software\Microsoft\Windows\CurrentVersion\Run\\DW6 deleted successfully.
    Starting removal of ActiveX control {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}\ deleted successfully.
    Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{84db0188-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    File E:\LaunchU3.exe -a not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{84db018c-c8e1-11dd-9eb5-0012f0c0147c}\ not found.
    File E:\LaunchU3.exe -a not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{fe2725ad-09e3-11dd-9df0-00038a000015}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{fe2725ad-09e3-11dd-9df0-00038a000015}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{fe2725ad-09e3-11dd-9df0-00038a000015}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{fe2725ad-09e3-11dd-9df0-00038a000015}\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{fe2725ad-09e3-11dd-9df0-00038a000015}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{fe2725ad-09e3-11dd-9df0-00038a000015}\ not found.
    File F:\LaunchU3.exe -a not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\I\ deleted successfully.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\I\ not found.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\I\ not found.
    File I:\LaunchU3.exe -a not found.
    C:\Documents and Settings\Valued Customer\Local Settings\Application Data\4u846qxj504fh484633v7ml6mw51nv02333j370 moved successfully.
    C:\Documents and Settings\All Users\Application Data\4u846qxj504fh484633v7ml6mw51nv02333j370 moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\UserShell\AOL9Plus folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\UserShell\AOL9 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\UserShell folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\Welcome\BH00 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\Welcome folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\AxMetaStream_Win folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03 folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02 folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01 folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00 folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint\Viewpoint Experience Technology\Resources folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint\Viewpoint Experience Technology folder moved successfully.
    C:\Documents and Settings\Valued Customer\Application Data\Viewpoint folder moved successfully.
    C:\WINDOWS\Tasks\Registration reminder 1.job moved successfully.
    C:\WINDOWS\Tasks\Registration reminder 2.job moved successfully.
    C:\WINDOWS\Tasks\Registration reminder 3.job moved successfully.
    ADS C:\Documents and Settings\All Users\Application Data\TEMP:5C321E34 deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 5559127 bytes
    ->Temporary Internet Files folder emptied: 8268543 bytes
    ->Java cache emptied: 13689516 bytes
    ->Flash cache emptied: 405 bytes

    User: All Users
    ->Flash cache emptied: 141 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Flash cache emptied: 56475 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 6397453 bytes
    ->Flash cache emptied: 343 bytes

    User: NetworkService
    ->Temp folder emptied: 2965504 bytes
    ->Temporary Internet Files folder emptied: 1630750 bytes

    User: Valued Customer
    ->Temp folder emptied: 408228979 bytes
    ->Temporary Internet Files folder emptied: 12752083 bytes
    ->Java cache emptied: 22458288 bytes
    ->FireFox cache emptied: 57036751 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 57092 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 19569 bytes
    %systemroot%\System32 .tmp files removed: 4980753 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 947733 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 103964464 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 134019 bytes

    Total Files Cleaned = 619.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: Valued Customer
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 01022012_203725

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_c20.dat not found!
    C:\Documents and Settings\Valued Customer\Local Settings\Temp\WCESLog.log moved successfully.
    File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
    learninmypc, Jan 2, 2012
    #45

  6. learninmypc TechSpot Guru Posts: 2,996   +97

    Results of screen317's Security Check version 0.99.24
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    avast! Free Antivirus
    ESET Online Scanner v3
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    SpywareBlaster 4.5
    Spybot - Search & Destroy
    SUPERAntiSpyware
    Secunia PSI (2.0.0.4003)
    CCleaner
    Java(TM) 6 Update 29
    Java(TM) 7 Update 2
    Out of date Java installed!
    Adobe Flash Player 11.1.102.55
    Adobe Reader X (10.1.1)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
    Alwil Software Avast5 AvastSvc.exe
    Alwil Software Avast5 avastUI.exe
    ``````````End of Log````````````
    learninmypc, Jan 2, 2012
    #46
     

  7. Broni Malware Annihilator Posts: 39,227   +175

    Uninstall Java(TM) 6 Update 29
    Broni, Jan 2, 2012
    #47

  8. learninmypc TechSpot Guru Posts: 2,996   +97

    Uninstall Java(TM) 6 Update 29 has been uninstalled & Eset is running.
    learninmypc, Jan 3, 2012
    #48

  9. learninmypc TechSpot Guru Posts: 2,996   +97

    No threats found in Eset scan :)
    learninmypc, Jan 3, 2012
    #49

  10. learninmypc TechSpot Guru Posts: 2,996   +97

    Although I did not download/install the previously mentioned MS update, I see it is no longer shown on the shutdown/reboot option.
    learninmypc, Jan 3, 2012
    #50

  11. Broni Malware Annihilator Posts: 39,227   +175

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 3, 2012
    #51

  12. learninmypc TechSpot Guru Posts: 2,996   +97

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 16384 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Valued Customer
    ->Temp folder emptied: 4500 bytes
    ->Temporary Internet Files folder emptied: 9107247 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 26313363 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3307623 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 15248434 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 163108898 bytes

    Total Files Cleaned = 207.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: Valued Customer
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 01032012_094203

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_d48.dat not found!
    C:\Documents and Settings\Valued Customer\Local Settings\Temp\WCESLog.log moved successfully.
    File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
    learninmypc, Jan 3, 2012
    #52

  13. learninmypc TechSpot Guru Posts: 2,996   +97

    Once again Broni I thank you very much. This laptop has always had WOT on it, just some people don't care what it means & does. I'm going to do everything I can to keep this laptop from being returned to the ones that abused it.
    Have a great day/week & future. Your help is sincerely appreciated :grinthumb
    learninmypc, Jan 3, 2012
    #53

  14. Broni Malware Annihilator Posts: 39,227   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Jan 3, 2012
    #54

  15. learninmypc TechSpot Guru Posts: 2,996   +97

    You too my friend.
    [IMG] :)
    learninmypc, Jan 3, 2012
    #55

  16. learninmypc TechSpot Guru Posts: 2,996   +97

    One last question. Since this laptop is using the Windows firewall, should I install a better one like PC Tool firewall +? Its the one I have on my tower.
    learninmypc, Jan 3, 2012
    #56

  17. Broni Malware Annihilator Posts: 39,227   +175

    You may if you want to.
    Windows firewall is a good firewall.
    Broni, Jan 3, 2012
    #57

  18. learninmypc TechSpot Guru Posts: 2,996   +97

    Ok, thanks. :wave:
    learninmypc, Jan 3, 2012
    #58
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