Inactive Help with virus removal - IE and Safari won't connect to Internet anymore

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R

rlwreefer

initial symptoms were google redirect issues in IE and Safari. Ran a total PC scan with my McAffee and it found nothing. I downloaded AVG and it is running in trial mode, did a full scan and found 3 trojans listed as:
generic 23.CCFE
win32/heur
agent_r.ALE

Once the viruses were quarantined by AVG then IE and Safari stopped working, won't connect to internet. Safari states "problem communicating with the web proxy server (CFURLErrorDomain:306)"

Ran scans in the very helpful thread and here are the logs (GMER found nothing):

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7298

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

7/27/2011 1:23:38 PM
mbam-log-2011-07-27 (13-23-38).txt

Scan type: Quick scan
Objects scanned: 188560
Time elapsed: 4 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Value: Load -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell.Gen) -> Value: Shell -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7298

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

7/27/2011 1:58:01 PM
mbam-log-2011-07-27 (13-58-01).txt

Scan type: Quick scan
Objects scanned: 188709
Time elapsed: 1 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by rachelweseman at 14:37:55 on 2011-07-27
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.8151.5839 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
AV: AVG Internet Security 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Internet Security 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Noguska\NolaPro\Apache\bin\Apache.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\SysWOW64\atashost.exe
C:\Program Files (x86)\AVG\AVG10\avgfws.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Users\rachelweseman\AppData\Local\CrossLoop\CrossLoopService.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\Noguska\NolaPro\Apache\mysql\bin\mysqld-nt.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Noguska\NolaPro\Apache\bin\Apache.exe
C:\Program Files (x86)\AVG\AVG10\avgam.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Windows\System32\vds.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mstart.exe
C:\Program Files (x86)\CounterPath\X-Lite 4\X-Lite4.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIGAA.EXE
C:\Windows\System32\spool\drivers\x64\3\E_IATIGBA.EXE
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mcomm.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Omtool\AccuRouteDesktop\ARWatchFolderU.exe
C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mlauncher.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Safari\Safari.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~2\AVG\AVG10\avgrsa.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\consent.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.cproducts.net/
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:50626
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTNavAssist.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110512083544.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [GoToMeeting] "C:\Program Files (x86)\Citrix\GoToMeeting\723\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [X-Lite 4] "C:\Program Files (x86)\CounterPath\X-Lite 4\X-Lite4.exe"
uRun: [EPSON NX620 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGAA.EXE /FU "C:\Windows\TEMP\E_S76A4.tmp" /EF "HKCU"
uRun: [EPSON WorkForce 630 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGBA.EXE /FU "C:\Windows\TEMP\E_SDB51.tmp" /EF "HKCU"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [OmtoolAccuRouteWatchFolder] "C:\Program Files (x86)\Omtool\AccuRouteDesktop\ARWatchFolderU.exe" -boot
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
StartupFolder: C:\Users\RACHEL~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
Trusted Zone: csx.com\apps
Trusted Zone: travelocitymastercard.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {839BC21A-05E8-422A-88AD-F81A209595A4} - hxxp://admin.mem.com/sso/de/Controls/ImageUploaders/Resources/MeMMediaUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://ciscosupport.webex.com/client/T27L10NSP11EP23/support/ieatgpc1.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7D9C2173-615B-4AB3-AEC8-C60D0CD5B9FF} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D350855C-1321-4D31-83E2-B838CA6D8839} : DhcpNameServer = 172.18.202.215 172.18.202.215
TCP: Interfaces\{D48413AB-94D0-4D28-8E17-F3749E6EE426} : DhcpNameServer = 192.168.1.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO-X64: Search Helper - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110512083544.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar BHO: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: AVG Security Toolbar: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun-x64: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
mRun-x64: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun-x64: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [OmtoolAccuRouteWatchFolder] "C:\Program Files (x86)\Omtool\AccuRouteDesktop\ARWatchFolderU.exe" -boot
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 Avgfwfd;AVG network filter service;C:\Windows\system32\DRIVERS\avgfwd6a.sys --> C:\Windows\system32\DRIVERS\avgfwd6a.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 nm3;Microsoft Network Monitor 3 Driver;C:\Windows\system32\DRIVERS\nm3.sys --> C:\Windows\system32\DRIVERS\nm3.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 ApacheNoguskaNolaPro;ApacheNoguskaNolaPro;C:\Program Files (x86)\Noguska\NolaPro\Apache\bin\Apache.exe [2008-1-17 20541]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-4-22 43912]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG10\avgfws.exe [2011-3-9 2708024]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 CrossLoopService;CrossLoop Service;C:\Users\rachelweseman\AppData\Local\CrossLoop\CrossLoopService.exe [2010-12-13 560848]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-8-24 13336]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2011-3-1 373640]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2010-9-17 15928]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\C:\Windows\system32\drivers\LMIRfsDriver.sys --> C:\Windows\system32\drivers\LMIRfsDriver.sys [?]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-7-27 366640]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2010-9-26 355440]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2010-9-26 355440]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2010-9-26 355440]
R2 McShield;McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2010-8-24 200056]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2010-8-24 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe [2010-8-24 149032]
R2 MySQLNoguskaNolaPro;MySQLNoguskaNolaPro;C:\Program Files (x86)\Noguska\NolaPro\Apache\mysql\bin\mysqld-nt.exe [2008-1-14 5701632]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-8-24 689472]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-5 206064]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
R3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys [?]
R3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys [?]
R3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys [?]
R3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys [?]
R3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-25 136176]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-7-26 1025352]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-25 136176]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\system32\DRIVERS\netaapl64.sys --> C:\Windows\system32\DRIVERS\netaapl64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2011-5-12 25072]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 tvnserver;TightVNC Server;C:\Users\rachelweseman\AppData\Local\CrossLoop\tvnserver.exe [2010-12-13 814080]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam.sys --> C:\Windows\system32\DRIVERS\wdcsam.sys [?]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2010-9-26 355440]
.
=============== Created Last 30 ================
.
2011-07-27 17:17:37 -------- d-----w- C:\Users\rachelweseman\AppData\Roaming\Malwarebytes
2011-07-27 17:17:32 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-07-27 17:17:32 -------- d-----w- C:\ProgramData\Malwarebytes
2011-07-27 17:17:29 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-07-27 17:17:29 -------- d-----w- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE
2011-07-27 17:17:29 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-07-27 14:09:49 -------- d--h--w- C:\$AVG
2011-07-26 19:49:24 -------- d-----w- C:\Users\rachelweseman\AppData\Roaming\AVG10
2011-07-26 19:00:08 -------- d--h--w- C:\ProgramData\Common Files
2011-07-26 19:00:04 -------- d-----w- C:\ProgramData\AVG Security Toolbar
2011-07-26 18:59:53 -------- d-----w- C:\Windows\SysWow64\drivers\AVG
2011-07-26 18:58:32 -------- d-----w- C:\Windows\System32\drivers\AVG
2011-07-26 18:58:32 -------- d-----w- C:\ProgramData\AVG10
2011-07-26 18:57:16 -------- d-----w- C:\Program Files (x86)\AVG
2011-07-26 18:51:04 -------- d-----w- C:\ProgramData\MFAData
2011-07-26 12:13:12 -------- d-----w- C:\Windows\System32\appmgmt
2011-07-15 13:36:05 85504 ----a-w- C:\Windows\System32\cpwmon64.dll
2011-07-15 13:36:04 -------- d-----w- C:\Program Files (x86)\Acro Software
2011-07-15 13:34:32 -------- d-----w- C:\Program Files (x86)\GPLGS
2011-06-29 07:22:43 -------- d-sh--w- C:\Windows\System32\%APPDATA%
.
==================== Find3M ====================
.
2011-05-28 03:25:16 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-05-28 03:07:01 3133952 ----a-w- C:\Windows\System32\win32k.sys
2011-05-28 03:00:02 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-05-24 11:21:59 404992 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:34:20 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:34:20 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:34:00 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:32:46 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-05-10 12:06:08 51712 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
2011-05-10 12:06:08 4517664 ----a-w- C:\Windows\System32\usbaaplrc.dll
2011-05-04 05:30:38 2326016 ----a-w- C:\Windows\System32\tquery.dll
2011-05-04 05:28:07 779264 ----a-w- C:\Windows\System32\mssvp.dll
2011-05-04 05:28:07 2228224 ----a-w- C:\Windows\System32\mssrch.dll
2011-05-04 05:28:06 75264 ----a-w- C:\Windows\System32\msscntrs.dll
2011-05-04 05:28:06 491520 ----a-w- C:\Windows\System32\mssph.dll
2011-05-04 05:28:06 288256 ----a-w- C:\Windows\System32\mssphtb.dll
2011-05-04 05:24:09 593408 ----a-w- C:\Windows\System32\SearchIndexer.exe
2011-05-04 05:24:09 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
2011-05-04 05:24:09 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe
2011-05-04 04:53:10 1553920 ----a-w- C:\Windows\SysWow64\tquery.dll
2011-05-04 04:52:59 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll
2011-05-04 04:52:59 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll
2011-05-04 04:52:59 337408 ----a-w- C:\Windows\SysWow64\mssph.dll
2011-05-04 04:52:59 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll
2011-05-04 04:52:59 1401856 ----a-w- C:\Windows\SysWow64\mssrch.dll
2011-05-04 04:52:12 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe
2011-05-04 04:52:12 428032 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe
2011-05-04 04:52:12 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe
2011-05-04 02:51:08 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-05-04 02:51:08 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-05-04 02:51:05 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-05-03 05:21:22 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-05-03 04:50:29 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-04-29 03:13:10 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:12:54 399872 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:12:37 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
.
============= FINISH: 14:38:58.57 ===============
 
Welcome to TechSpot! Hopefully we can get you back online.

First, please rake these out of the Trusted Zone. The 2nd one is especially bad to have there. Security is lower in that zone and in spite of what you may have been told nothing needs to be in the Trusted Zone! That is only a marketing tool from a site so they can get junk email into your system:
Trusted Zone: csx.com\apps
Trusted Zone: travelocitymastercard.com

Open Internet Options through either Tools in IE or the Control Panel> Security tab> Trusted Sites> Sites> look for csx.com and travelocitymastercard.com> highlight and remove each> The click on Apply> OK.
=======================================
Running multiple AV programs makes the system more vulnerable. Since AVG has to uninstalled to run Combofix, You can follow these directions: And since you cannot access the internet, you will have to download the programs to a flash drive, then run them on the problem system:

Download AppRemover and save to the desktop
  1. Double click the setup on the desktop> click Next
  2. Select “Remove Security Application”
  3. Let scan finish to determine security apps
  4. A screen like below will appear:
    image_preview
  5. Click on Next after choice has been made
  6. Check the AVG program you want to uninstall
  7. After uninstall shows complete, follow online prompts to Exit the program.
=============================
Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
--------------------------------------
Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop
  • Double click combofix.exe & follow the prompts.
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    whatnext.png
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • .Close any open browsers.
  • .Double click combofix.exe
    cf-icon.jpg
    & follow the prompts to run.
  • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
Re-enable your Antivirus software.

Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Note 5: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart computer to fix the issue.
===========================================
There is another log from the DDS scan. It is named Attach.tst Please find it and paste it into your next reply. Do not zip it.
============================================
And lastly, but important:
My Guidelines: please read and follow:
  • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
  • Read my instructions carefully. If you don't understand or have a problem, ask me.
  • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
  • Follow the order of the tasks I give you. Order is crucial in cleaning process.
  • File sharing programs should be uninstalled or disabled during the cleaning process..
  • Observe these:
    [o] Don't use any other cleaning programs or scans while I'm helping you.
    [o] Don't use a Registry cleaner or make any changes in the Registry.
    [o] Don't download and install new programs- except those I give you.
  • Please let me know if there is any change in the system.
If I have not replied for 2 days, you can send me a PM reminder. Include the URL of your thread. Please do not send me a PM to tell me your logs are up.
If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
=====================================
 
Combofix log and IE is working!!!

ComboFix 11-07-28.02 - rachelweseman 07/28/2011 12:06:26.1.8 - x64
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.8151.6095 [GMT -4:00]
Running from: c:\users\rachelweseman\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\rachelweseman\AppData\Local\Microsoft\Windows\Temporary Internet Files\{045831FE-DC98-40BF-99BB-0C140D77799A}.xps
c:\users\rachelweseman\AppData\Local\Microsoft\Windows\Temporary Internet Files\{15B64946-E075-4883-B66A-3CCA7AEA951A}.xps
c:\users\rachelweseman\AppData\Local\Microsoft\Windows\Temporary Internet Files\{C0F816BE-5891-4C38-8715-89A87B91CDA5}.xps
c:\users\rachelweseman\Documents\~WRL3405.tmp
c:\users\rachelweseman\g2mdlhlpx.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-06-28 to 2011-07-28 )))))))))))))))))))))))))))))))
.
.
2011-07-28 16:04 . 2011-07-28 16:04 -------- d-----w- C:\32788R22FWJFW
2011-07-28 15:10 . 2011-07-17 02:21 302592 ----a-w- C:\gmer.exe
2011-07-27 17:17 . 2011-07-27 17:17 -------- d-----w- c:\users\rachelweseman\AppData\Roaming\Malwarebytes
2011-07-27 17:17 . 2011-07-27 17:17 -------- d-----w- c:\programdata\Malwarebytes
2011-07-27 17:17 . 2011-07-06 23:52 41272 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-07-27 17:17 . 2011-07-27 17:17 -------- d-----w- c:\program files (x86)\MALWAREBYTES ANTI-MALWARE
2011-07-27 17:17 . 2011-07-27 17:17 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-07-27 17:17 . 2011-07-06 23:52 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-26 19:49 . 2011-07-26 19:49 -------- d-----w- c:\users\rachelweseman\AppData\Roaming\AVG10
2011-07-26 19:00 . 2011-07-26 19:00 -------- d--h--w- c:\programdata\Common Files
2011-07-26 18:58 . 2011-07-28 15:59 -------- d-----w- c:\programdata\AVG10
2011-07-26 18:58 . 2011-07-28 15:57 -------- d-----w- c:\windows\system32\drivers\AVG
2011-07-26 18:57 . 2011-07-26 18:57 -------- d-----w- c:\program files (x86)\AVG
2011-07-26 18:51 . 2011-07-28 15:58 -------- d-----w- c:\programdata\MFAData
2011-07-26 12:13 . 2011-07-26 12:13 -------- d-----w- c:\windows\system32\appmgmt
2011-07-15 13:36 . 2009-11-05 12:40 85504 ----a-w- c:\windows\system32\cpwmon64.dll
2011-07-15 13:36 . 2011-07-15 13:36 -------- d-----w- c:\program files (x86)\Acro Software
2011-07-15 13:34 . 2011-07-15 13:34 -------- d-----w- c:\program files (x86)\GPLGS
2011-06-29 07:22 . 2011-06-29 07:22 -------- d-sh--w- c:\windows\system32\%APPDATA%
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-28 03:25 . 2011-06-16 17:25 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-05-28 03:07 . 2011-06-16 17:25 3133952 ----a-w- c:\windows\system32\win32k.sys
2011-05-28 03:00 . 2011-06-16 17:25 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-05-20 17:33 . 2011-05-20 17:33 45320 ----a-r- c:\users\rachelweseman\AppData\Roaming\Microsoft\Installer\{7DCC4134-91BB-4B5F-BA0A-7BFCE9D0D249}\NewShortcut3_E9BBA5BCE95B42E0B19EE13D684E0329.exe
2011-05-20 17:33 . 2011-05-20 17:33 135432 ----a-r- c:\users\rachelweseman\AppData\Roaming\Microsoft\Installer\{7DCC4134-91BB-4B5F-BA0A-7BFCE9D0D249}\NewShortcut5_E9BBA5BCE95B42E0B19EE13D684E0329.exe
2011-05-10 12:06 . 2011-05-10 12:06 51712 ----a-w- c:\windows\system32\drivers\usbaapl64.sys
2011-05-10 12:06 . 2011-05-10 12:06 4517664 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-05-04 02:51 . 2011-06-16 17:25 287744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-05-04 02:51 . 2011-06-16 17:25 157696 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-05-04 02:51 . 2011-06-16 17:25 126464 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-05-03 05:21 . 2011-06-16 17:24 976896 ----a-w- c:\windows\system32\inetcomm.dll
2011-05-03 04:50 . 2011-06-16 17:24 740864 ----a-w- c:\windows\SysWow64\inetcomm.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files (x86)\Yahoo!\Companion\Installs\cpn0\YTNavAssist.dll" [2011-03-16 214840]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{A31F34A1-EBD2-45A2-BF6D-231C1B987CC8}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-09-26 39408]
"GoToMeeting"="c:\program files (x86)\Citrix\GoToMeeting\723\g2mstart.exe" [2011-05-31 39816]
"X-Lite 4"="c:\program files (x86)\CounterPath\X-Lite 4\X-Lite4.exe" [2010-08-11 2863616]
"msnmsgr"="c:\program files (x86)\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2009-10-02 284696]
"ShwiconXP9106"="c:\program files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe" [2009-07-17 237568]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-01-14 98304]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-04-05 1486392]
"DellComms"="c:\program files (x86)\Dell\DellComms\bin\sprtcmd.exe" [2009-05-05 206064]
"ConnectionCenter"="c:\program files (x86)\Citrix\ICA Client\concentr.exe" [2009-09-13 103768]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"FUFAXSTM"="c:\program files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe" [2009-12-03 847872]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"OmtoolAccuRouteWatchFolder"="c:\program files (x86)\Omtool\AccuRouteDesktop\ARWatchFolderU.exe" [2010-07-12 81920]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-07 421160]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-06 449584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe" [2010-07-21 165184]
.
c:\users\admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
c:\users\rachelweseman\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2011-1-11 9728]
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-26 136176]
R2 SessionLauncher;SessionLauncher;c:\users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-26 136176]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2011-05-12 25072]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-06-26 1124848]
R3 tvnserver;TightVNC Server;c:\users\rachelweseman\AppData\Local\CrossLoop\tvnserver.exe [2010-07-21 814080]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [x]
R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]
S1 nm3;Microsoft Network Monitor 3 Driver;c:\windows\system32\DRIVERS\nm3.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 ApacheNoguskaNolaPro;ApacheNoguskaNolaPro;c:\program files (x86)\Noguska\NolaPro\Apache\bin\Apache.exe [2008-01-18 20541]
S2 atashost;WebEx Service Host for Support Center;c:\windows\SysWOW64\atashost.exe [2011-04-22 43912]
S2 CrossLoopService;CrossLoop Service;c:\users\rachelweseman\AppData\Local\CrossLoop\CrossLoopService.exe [2010-08-18 560848]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-10-02 13336]
S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2011-03-01 373640]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [2010-09-17 15928]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-07-06 366640]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-04-14 245352]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [2011-04-14 149032]
S2 MySQLNoguskaNolaPro;MySQLNoguskaNolaPro;c:\program files (x86)\Noguska\NolaPro\Apache\mysql\bin\mysqld-nt.exe [2008-01-14 5701632]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2010-08-20 689472]
S2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-05-05 206064]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [x]
S3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys [x]
S3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys [x]
S3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys [x]
S3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-26 02:39]
.
2011-07-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-09-26 02:39]
.
2011-07-22 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-06-21 18:09]
.
2011-07-28 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-06-21 18:09]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-07 8158240]
"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2010-09-17 57928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.cproducts.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:50626
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~2\MIF5BA~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
DPF: {839BC21A-05E8-422A-88AD-F81A209595A4} - hxxp://admin.mem.com/sso/de/Controls/ImageUploaders/Resources/MeMMediaUploader.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Wow6432Node-HKLM-Run-DellSupportCenter - c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe
Toolbar-Locked - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
AddRemove-YInstHelper - c:\windows\system32\regsvr32
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
c:\program files (x86)\Citrix\ICA Client\wfcrun32.exe
c:\program files (x86)\Citrix\GoToMeeting\723\g2mcomm.exe
c:\program files (x86)\Citrix\GoToMeeting\723\g2mlauncher.exe
.
**************************************************************************
.
Completion time: 2011-07-28 12:17:31 - machine was rebooted
ComboFix-quarantined-files.txt 2011-07-28 16:17
.
Pre-Run: 1,373,150,150,656 bytes free
Post-Run: 1,373,814,501,376 bytes free
.
- - End Of File - - 2F8440CBFA763CEA67C08030769A6024
 
Good! Might have been something in one of the files removed in Combofix.

Tell me please whether you plan to put AVG back on the system and remove McAfee, or the other way around. There are entries for both and I can remove those from the AV programs you don't plan to keep.
===============================================
There is another log from DDS named Attach.txt. Please find it and paste it in your next reply. Do not zip it

Does your ISP require you to use a proxy server? uInternet Settings,ProxyServer = http=127.0.0.1:50626 I think Cox does to use Firefox.
==============================================
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESETOnlineScan
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    [o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    [o] Double click on the
    esetSmartInstallDesktopIcon.png
    on your desktop.
  • Check 'Yes I accept terms of use.'
  • Click Start button
  • Accept any security warnings from your browser.
    esetonlinescannersettings_thumb.jpg
  • Uncheck 'Remove found threats'
  • Check 'Scan archives/
  • Leave remaining settings as is.
  • Press the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
  • When the scan completes, press List of found threats
  • Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
  • Push the Back button
  • Push Finish

NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
================================
 
Attach.txt

I have uninstalled AVG per your instructions. Can you make a recommendation on AV protection? I have had McAfee installed and updated this whole time, and obvoiusly it didn't catch the viruses I had. AVG did, but I was only running the free 30 trial version. What do you suggest?

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 9/25/2010 8:40:42 PM
System Uptime: 7/28/2011 12:12:17 PM (22 hours ago)
.
Motherboard: Dell Inc. | | 0T568R
Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz | CPU 1 | 1173/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1386 GiB total, 1277.871 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: DW1525 (802.11n) WLAN PCIe Card
Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_0203168C&REV_01\4&2360F2AA&0&00E4
Manufacturer: Atheros Communications Inc.
Name: DW1525 (802.11n) WLAN PCIe Card
PNP Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_0203168C&REV_01\4&2360F2AA&0&00E4
Service: athr
.
==== System Restore Points ===================
.
RP99: 6/29/2011 3:00:13 AM - Windows Update
RP100: 6/30/2011 3:00:11 AM - Windows Update
RP101: 7/13/2011 6:25:09 PM - Scheduled Checkpoint
RP102: 7/21/2011 - Scheduled Checkpoint
RP103: 7/26/2011 9:48:44 AM - Installed Microsoft Office Live Meeting 2007
RP104: 7/26/2011 2:57:07 PM - Installed AVG 2011
RP105: 7/26/2011 2:57:24 PM - Installed AVG 2011
RP106: 7/26/2011 9:07:06 PM - Windows Update
RP107: 7/27/2011 2:23:32 PM - Windows Modules Installer
RP108: 7/27/2011 2:29:05 PM - Windows Modules Installer
RP109: 7/28/2011 11:56:16 AM - Removed AVG 2011
RP110: 7/28/2011 11:57:59 AM - Removed AVG 2011
RP111: 7/28/2011 12:29:07 PM - Windows Update
RP112: 7/29/2011 2:55:25 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
7-Zip 4.65
AccuRoute(R) Desktop
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.2
Aimersoft AlM4P Converter(Build 1.0.1.16)
Aimersoft Music Converter(Build 1.4.2.1)
Apple Application Support
Apple Software Update
ATI Catalyst Control Center
Best Buy pc app
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Citrix online plug-in - web
Citrix online plug-in (DV)
Citrix online plug-in (HDX)
Citrix online plug-in (USB)
Citrix online plug-in (Web)
ClosetMaid v1.4.1
Consumer In-Home Service Agreement
CrossLoop 2.74
Data Lifeguard Diagnostic for Windows 1.22
Definition update for Microsoft Office 2010 (KB982726)
Dell Communications (Support Software)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Getting Started Guide
DirectXInstallService
EMC 10 Content
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.3
FileZilla Client 3.3.5.1
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
GoToMeeting 4.8.0.723
Intel(R) Control Center
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 22
Junk Mail filter update
LinkedIn Outlook Connector
LogMeIn
Malwarebytes' Anti-Malware version 1.51.1.1800
McAfee SecurityCenter
Member Organizer Pro (s)
Microsoft Choice Guard
Microsoft Easy Assist v2
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Live Meeting 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Visio 2007 Service Pack 2 (SP2)
Microsoft Office Visio MUI (English) 2007
Microsoft Office Visio Standard 2007
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Facebook 32-bit
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Multimedia Card Reader
NolaPro By Noguska
QuickTime
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy CD and DVD Burning
Roxio Express Labeler 3
Roxio Update Manager
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Excel 2010 (KB2523021)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio 2007 (KB2434737)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Skins
SmartFTP Client Setup Files 4.0 (x64) (remove only)
Sonic CinePlayer Decoder Pack
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2523113)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Visio 2007 Help (KB963666)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
Visual Studio 2008 x64 Redistributables
WebEx
WellnessWidget
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
WinPcap 4.1.2
Wireshark 1.4.2
X-Lite 4
Yahoo! Install Manager
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
7/28/2011 5:22:02 PM, Error: Service Control Manager [7030] - The Local System Utility service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
7/28/2011 12:39:00 PM, Error: Service Control Manager [7000] - The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: A device attached to the system is not functioning.
7/28/2011 12:12:47 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: RxFilter
7/28/2011 12:12:40 PM, Error: Service Control Manager [7000] - The SessionLauncher service failed to start due to the following error: The system cannot find the file specified.
7/28/2011 12:11:40 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
7/28/2011 12:11:14 PM, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
7/28/2011 12:06:26 PM, Error: Service Control Manager [7034] - The MySQLNoguskaNolaPro service terminated unexpectedly. It has done this 1 time(s).
7/28/2011 11:59:55 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847
7/27/2011 2:31:47 PM, Error: VDS Basic Provider [1] - Unexpected failure. Error code: D@01010004
7/27/2011 2:26:41 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.6. The computer with the IP address 192.168.1.9 did not allow the name to be claimed by this computer.
7/26/2011 9:07:20 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80246007: Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242).
7/26/2011 2:04:21 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer HPVISTA that believes that it is the master browser for the domain on transport NetBT_Tcpip_{7D9C2173-615B-4AB3-AEC8-C60D0CD5B9FF}. The master browser is stopping or an election is being forced.
.
==== End Of File ===========================
 
Does your ISP require you to use a proxy server?
uInternet Settings,ProxyServer = http=127.0.0.1:50626
================================
Here are some tips for security- it's more than just an AV program:
Tips for added security and safer browsing: (Links are in Bold Blue)
  1. Browser Security
    [o] Safe Settings (Please ignore the suggestion to use the Registry Editior in this section "Creating a Custom Security Zone")
    [o] ZonedOut. This manages the Zones in Internet Explorer. (For IE7 and IE8, Windows 2000 thru Vista. No Windows 7)
    [o] Replace the Host Files
    [o] Google Toolbar Pop Up Blocker
    [o]Web of Trust (WOT) Site Advisor. Traffic-light rating symbols show which rate the site for Trustworthiness, Vendor Reliability, Privacy, Child Safety.
  2. Have layered Security:
    [o]Antivirus :(only one):Both of the following programs are free and known to be good:
    [o]Avira-AntiVir-Personal-Free-Antivirus
    [o] [o]Avast-Free Antivirus
    [o]Firewall (only one): Use bi-directional firewall. Both of the following programs are free and known to be good:
    [o]Comodo
    [o]Zone Alarm
  3. Antimalware: I recommend all of the following:
    [o]Spywareblaster: SpywareBlaster protects against bad ActiveX.
    [o]Spybot Search & Destroy
  4. Updates: Stay current:
    [o] the Microsoft Download Sitefrequently. All updates marked Critical and the current SP updates.
    [o]Adobe Reader Install current, uninstall old.
    [o]Java Updates Install current, uninstall old.
  5. Tracking Cookies
    Reset Cookie:
    [o]For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> check 'override automatic Cookie handling'> check 'accept first party Cookies'> check 'Block third party Cookies'> check 'allow per session Cookies'> Apply> OK.
    [o]For Firefox: Tools> Options> Privacy> Cookies> check ‘accept Cookies from Sites’> Uncheck 'accept third party Cookies'> Set Keep until 'they expire'. This will allow you to keep Cookies for registered sites and prevent or remove others. (Note: for Firefox v3.5, after Privacy click on 'use custom settings for History.')
    I suggest using the following two add-on for Firefox. They will prevent the Tracking Cookies that come from ads and banners and other sources:
    AdBlock Plus
    Easy List
    [o]For Chrome: Tools> Options> Under The Hood> Privacy Section> CHECK 'Restrict how third party Cookies can be used'> Close.
  6. Do regular Maintenance
    Clean the temporary internet files often:
    [o] ATF Cleaner by Atribune
  7. Restore Points:
    [o]See System Restore Guide
  8. Safe Email Handling
    [o] Don't open email from anyone you don't know.
    [o] Don't open Attachments in the email. Safe to your desktop and scan for viruses using a right click
    [o] Don't leave your personal email address on the internet. Have a separate email account at one of the free web-based emails like Yahoo.
Please let me know if you find any bad link.
=============================================
I don't use 'suites'. My security is all freestanding. IF you don't mind paying for an AV program, I recommend Nod32 from Eset. This is on the computer, not the online scan we run.

Trojans and rootkits are not having any problem getting by just an AV! Let me know what you decide because there are processes on your system for both McAfee and AVG.
 
Proxy

Thank you for the tips. I will start going through them now.
My provider doesn't require the proxy, don't know how it got there. Is it McAfee firewall setting that? What should I do, remove it? How? I don't see it in the IE settings....
 
Reset your browser proxies
  • For Firefox:
    o Open Firefox, click on "Tools" then "Options" and then on "Advanced".
    o Click on the "Network" tab, and then on the "Settings" button.
    o Please make sure that the "No Proxy" option is selected.
  • For Internet Explorer:
    o Open Internet Explorer.
    o Click on "Tools" and then select "Internet Options".
    o Click on the "Connections" tab and click the "Lan Settings" button at the bottom.
    o Uncheck "Use a Proxy server for your LAN".
    o Click Ok to close the Local Area Network (LAN) Settings window.
    o Click Ok to close the Internet Options window.
=========================================
Best Buy has left their footprint- called Best Buy PC app.. It's on the Start menu- you may want to remove it:
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2011-1-11 9728]
======================================
Please run this Custom CFScript:

  • [1]. Close any open browsers.
    [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    [3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.
Code: 
File::
c:\users\rachelweseman\AppData\Roaming\Microsoft\Installer\{7DCC4134-91BB-4B5F-BA0A-7BFCE9D0D249}\NewShortcut3_E9BBA5BCE95B42E0B19EE13D684E0329.exe c:\users\rachelweseman\AppData\Roaming\Microsoft\Installer\{7DCC4134-91BB-4B5F-BA0A-7BFCE9D0D249}\NewShortcut5_E9BBA5BCE95B42E0B19EE13D684E0329.exe
Folder::
c:\windows\system32\%APPDATA%
DDS::
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
Registry::
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"=-
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{A31F34A1-EBD2-45A2-BF6D-231C1B987CC8}]
[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LogMeIn GUI"=-
Save this as CFScript.txt, in the same location as ComboFix.exe
CFScriptB-4.gif


Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
Have the malware related roblems been resolved?
 
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