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[Solved] Hotmail account compromised, clicking issues on laptop mouse- 8 steps completed

Discussion in 'Virus and Malware Removal' started by erindg25, Nov 17, 2010.

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  1. Broni Malware Annihilator

    Looks good :)
    Go on...
    Broni, Nov 20, 2010
    #21

  2. erindg25 Newcomer, in training

    I didn't get anything from ESET. However, after it finished, I realized that I had disabled anti-virus for 1 hour (and the scan took about 3 hours). Should I disable antivirus and re-run?
    erindg25, Nov 24, 2010
    #22

  3. Broni Malware Annihilator

    No, you're fine :)


    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
    Broni, Nov 24, 2010
    #23

  4. erindg25 Newcomer, in training

    WOOHOO! You are currently my favorite person in the world! I want to learn how to do this.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Eric
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Erin
    ->Temp folder emptied: 148684 bytes
    ->Temporary Internet Files folder emptied: 22987979 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 115172191 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 4242 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 38270 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 132.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Eric
    ->Flash cache emptied: 0 bytes

    User: Erin
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.17.3 log created on 11242010_211227

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.
    File\Folder C:\Windows\temp\~DF632D.tmp not found!
    File\Folder C:\Windows\temp\~DF633A.tmp not found!

    Registry entries deleted on Reboot...
    erindg25, Nov 24, 2010
    #24

  5. Broni Malware Annihilator

    Broni, Nov 24, 2010
    #25

  6. erindg25 Newcomer, in training

    Any advice or input as to which to apply for? Are they created mostly equal, or are some better than others?
    erindg25, Nov 25, 2010
    #26

  7. Broni Malware Annihilator

    They're equal, but they don't always have new openings....
    Broni, Nov 25, 2010
    #27

  8. erindg25 Newcomer, in training

    Thanks again. Also, I neglected to mention the computer is doing great. It is back to its old less-possessed by cyber-satan self.
    erindg25, Nov 26, 2010
    #28

  9. Broni Malware Annihilator

    Hahaha...
    Good luck :)
    Broni, Nov 26, 2010
    #29
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