How do I know which Device Driver caused an Error.

[poertner_1274]

Well, give us a list of what hardware you have, and what drivers you are using, and we might be able to help you get the correct ones for free Just gotta ask

BTW
:wave:Welcome to TechSpot:wave:

 

[bex]

help

If all this helps then you are a better person than me!!!

Name : Intel(R) Pentium(R) 4 CPU 2.80GHz
Description: x86 Family 15 Model 2 Stepping 9
Manufacturer : GenuineIntel
Version : Model 2, Stepping 9
DataWidth : 32 Bits
Socket Designation : FC-478
Type : Central Processor
CPU Id : BFEBFBFF00020F29
CPU Family : Unknown
CPU Stepping : 9
Load Percentage : 5 %
Max ClockSpeed : 2800 MHz
Current ClockSpeed : 2800 MHz
External Clock : 200 MHz
Upgrade Method : undefined
L2 Cache Size : 0 Kb
Display Availability : Running/Full Power
PowerManagement Supported : false

Name : \\.\PHYSICALDRIVE0
Description: Disk drive
Model : Maxtor 6Y160P0
Manufacturer : (Standard disk drives)
Number of Partitions : 1
Interface Type : IDE
TotalHeads : 255
BIOS
Name : Version 1.00
Manufacturer : American Megatrends Inc.
Version : AMIINT - 10
SerialNumber : 00000000
ReleaseDate : 09 / 29 / 2004

Memory
Name : Physical Memory
Memory Capacity : 512MB
Memory BankLabel : RAS 0 & 1
Memory DeviceLocator : DIMM1

Motherboard
Name : Base Board
Manufacturer : MICRO-STAR INC.
Product Name : MS-6728
Version : 2.00
Network adapter
Name : Realtek RTL8169/8110 Family Gigabit Ethernet NIC
Name : RAS Async Adapter

Name : WAN Miniport (L2TP)
Manufacturer : Microsoft
Product Name : WAN Miniport (L2TP)
Name : WAN Miniport (PPTP)
Manufacturer : Microsoft
MAC Address : 50:50:54:50:30:30
Adapter Type : Wide Area Network (WAN)
Name : WAN Miniport (PPPOE)
Manufacturer : Microsoft
MAC Address : 33:50:6F:45:30:30
Adapter Type : Wide Area Network (WAN)
PowerManagement Supported : false

Name : Direct Parallel
Manufacturer : Microsoft
Product Name : Direct Parallel
Display Availability : Running/Full Power
PowerManagement Supported : false

Name : WAN Miniport (IP)
Manufacturer : Microsoft
Product Name : WAN Miniport (IP)
Display Availability : Running/Full Power
PowerManagement Supported : false

Name : WAN Miniport (IP)
Manufacturer : Microsoft
Product Name : WAN Miniport (IP)
Display Availability : Running/Full Power
PowerManagement Supported : false

Name : Packet Scheduler Miniport
Manufacturer : Microsoft
Product Name : Packet Scheduler Miniport
Display Availability : Running/Full Power
MAC Address : 5A:26:20:52:41:53
Adapter Type : Ethernet 802.3
PowerManagement Supported : false

Name : Realtek RTL8169/8110 Family Gigabit Ethernet NIC
Manufacturer : Realtek Semiconductor Corp.
Product Name : Realtek RTL8169/8110 Family Gigabit Ethernet NIC
Display Availability : Running/Full Power
PowerManagement Supported : false

Name : SpeedTouch USB ADSL PPP
Manufacturer : Thomson
Product Name : SpeedTouch USB ADSL PPP
Display Availability : Running/Full Power
MAC Address : 00:900:E07:C3
Adapter Type : Wide Area Network (WAN)
PowerManagement Supported : false

Name : Packet Scheduler Miniport
Manufacturer : Microsoft
Product Name : Packet Scheduler Miniport
Display Availability : Running/Full Power
PowerManagement Supported : false

Name : 1394 Net Adapter
Manufacturer : Microsoft
Product Name : 1394 Net Adapter
Display Availability : Running/Full Power
MAC Address : E2:8A:B3:385:41
Adapter Type : Ethernet 802.3
PowerManagement Supported : false

Name : Microsoft TV/Video Connection
Product Name : Microsoft TV/Video Connection
Display Availability : Running/Full Power
PowerManagement Supported : false


Name : ACPI Multiprocessor PC
Manufacturer : (Standard computers)
PNP Service : \Driver\ACPI_HAL
Status : OK

Name : Microsoft ACPI-Compliant System
Manufacturer : Microsoft
PNP Service : ACPI
Status : OK

Name : Intel(R) Pentium(R) 4 CPU 2.80GHz
Description: Processor
Manufacturer : (Standard processor types)
PNP Service : Processor
Status : OK

Name : Intel Processor
Manufacturer : Intel
PNP Service : intelppm
Status : OK

Name : ACPI Power Button
Manufacturer : (Standard system devices)
Status : OK

Name : PCI bus
Manufacturer : (Standard system devices)
PNP Service : pci
Status : OK

Name : Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
Manufacturer : Intel
Status : OK

Name : Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Manufacturer : Intel
PNP Service : pci
Status : OK

Name : MSI MS-StarForce GeForce4 MX 4000 (NVIDIA GeForce4 MX 4000)
Manufacturer : NVIDIA
PNP Service : nv
Status : OK

Name : SAMTRON 76E/77E
Manufacturer : SAMTRON
Status : OK

Name : Intel(R) 82801EB USB Universal Host Controller - 24D2
Manufacturer : Intel
PNP Service : usbuhci
Status : OK

Name : USB Root Hub
Manufacturer : (Standard USB Host Controller)
PNP Service : usbhub
Status : OK

Name : Generic USB Hub
Manufacturer : (Generic USB Hub)
PNP Service : usbhub
Status : OK

Name : Lexmark X73 MFP Scanner
Manufacturer : GrandTech Semiconductor Corp.
PNP Service : LXARScan
Status : OK

Name : USB Printing Support
Manufacturer : Microsoft
PNP Service : usbprint
Status : OK

Name : Lexmark X73
Manufacturer : Lexmark Inkjet Drivers
Status : OK

Name : SpeedTouch 330 ADSL Modem
Manufacturer : Thomson
PNP Service : alcaudsl
Status : OK

Name : SpeedTouch USB ADSL PPP #2
Description: SpeedTouch USB ADSL PPP
Manufacturer : Thomson
PNP Service : alcan5wn
Status : OK

Name : Intel(R) 82801EB USB Universal Host Controller - 24D4
Manufacturer : Intel
PNP Service : usbuhci
Status : OK

Name : USB Root Hub
Manufacturer : (Standard USB Host Controller)
PNP Service : usbhub
Status : OK

Name : Intel(R) 82801EB USB Universal Host Controller - 24D7
Manufacturer : Intel
PNP Service : usbuhci
Status : OK

Name : USB Root Hub
Manufacturer : (Standard USB Host Controller)
PNP Service : usbhub
Status : OK

Name : Intel(R) 82801EB USB Universal Host Controller - 24DE
Manufacturer : Intel
PNP Service : usbuhci
Status : OK

Name : USB Root Hub
Manufacturer : (Standard USB Host Controller)
PNP Service : usbhub
Status : OK

Name : Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Manufacturer : Intel
PNP Service : usbehci
Status : OK

Name : USB Root Hub
Manufacturer : (Standard USB Host Controller)
PNP Service : usbhub
Status : OK

Name : Intel(R) 82801 PCI Bridge - 244E
Manufacturer : Intel
PNP Service : pci
Status : OK

 

[bex]

Name : VIA OHCI Compliant IEEE 1394 Host Controller
Manufacturer : VIA
PNP Service : ohci1394
Status : OK

Name : 61883 Class Bus Device
Manufacturer : Microsoft
PNP Service : 61883
Status : OK

Name : AVC Device
Manufacturer : Microsoft
PNP Service : Avc
Status : OK

Name : Panasonic DV Camcorder
Manufacturer : Panasonic
PNP Service : MSDV
Status : OK

Name : 1394 Net Adapter #2
Description: 1394 Net Adapter
Manufacturer : Microsoft
PNP Service : NIC1394
Status : OK

Name : Realtek RTL8169/8110 Family Gigabit Ethernet NIC #3
Description: Realtek RTL8169/8110 Family Gigabit Ethernet NIC
Manufacturer : Realtek Semiconductor Corp.
PNP Service : RTL8023xp
Status : Error

Name : Intel(R) 82801EB LPC Interface Controller - 24D0
Manufacturer : Intel
PNP Service : isapnp
Status : OK

Name : ISAPNP Read Data Port
Manufacturer : (Standard system devices)
Status : OK

Name : Motherboard resources
Manufacturer : (Standard system devices)
Status :

Name : Intel(r) 82802 Firmware Hub Device
Manufacturer : Intel
Status :

Name : Programmable interrupt controller
Manufacturer : (Standard system devices)
Status :

Name : Direct memory access controller
Manufacturer : (Standard system devices)
Status :

Name : System timer
Manufacturer : (Standard system devices)
Status :

Name : System CMOS/real time clock
Manufacturer : (Standard system devices)
Status : OK

Name : System speaker
Manufacturer : (Standard system devices)
Status :

Name : Numeric data processor
Manufacturer : (Standard system devices)
Status :

Name : PS/2 Compatible Mouse
Manufacturer : Microsoft
PNP Service : i8042prt
Status : OK

Name : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Manufacturer : (Standard keyboards)
PNP Service : i8042prt
Status : OK

Name : Standard floppy disk controller
Manufacturer : (Standard floppy disk controllers)
PNP Service : fdc
Status : OK

Name : Floppy disk drive
Manufacturer : (Standard floppy disk drives)
PNP Service : flpydisk
Status : OK

Name : Communications Port (COM1)
Description: Communications Port
Manufacturer : (Standard port types)
PNP Service : Serial
Status : OK

Name : Communications Port (COM3)
Description: Communications Port
Manufacturer : (Standard port types)
PNP Service : Serial
Status : OK

Name : ECP Printer Port (LPT1)
Description: ECP Printer Port
Manufacturer : (Standard port types)
PNP Service : Parport
Status : OK

Name : Printer Port Logical Interface
Manufacturer : (Standard system devices)
Status : OK

Name : Intel(R) 82801EB Ultra ATA Storage Controllers
Manufacturer : Intel
PNP Service : pciide
Status : OK

Name : Primary IDE Channel
Manufacturer : (Standard IDE ATA/ATAPI controllers)
PNP Service : atapi
Status : OK

Name : Maxtor 6Y160P0
Description: Disk drive
Manufacturer : (Standard disk drives)
PNP Service : disk
Status : OK

Name : Secondary IDE Channel
Manufacturer : (Standard IDE ATA/ATAPI controllers)
PNP Service : atapi
Status : OK

Name : LITE-ON DVDRW LDW-851S
Description: CD-ROM Drive
Manufacturer : (Standard CD-ROM drives)
PNP Service : cdrom
Status : OK

Name : Intel(R) 82801EB SMBus Controller - 24D3
Manufacturer : Intel
Status :

Name : Realtek AC'97 Audio
Manufacturer : Realtek
PNP Service : ALCXWDM
Status : OK

Name : ACPI Fixed Feature Button
Manufacturer : (Standard system devices)
Status : OK

Name : Logical Disk Manager
Manufacturer : (Standard system devices)
PNP Service : dmio
Status : OK

Name : Volume Manager
Manufacturer : (Standard system devices)
PNP Service : ftdisk
Status : OK

Name : Generic volume
Manufacturer : Microsoft
Status : OK

Name : AFD Networking Support Environment
PNP Service : AFD
Status : Degraded

Name : 1394 ARP Client Protocol
PNP Service : Arp1394
Status : Degraded

Name : Beep
PNP Service : Beep
Status : Degraded

Name : dmboot
PNP Service : dmboot
Status : Degraded

Name : dmload
PNP Service : dmload
Status : Degraded

Name : Fips
PNP Service : Fips
Status : Degraded

Name : Generic Packet Classifier
PNP Service : Gpc
Status : Degraded

Name : HTTP
PNP Service : HTTP
Status : Degraded

Name : IP Network Address Translator
PNP Service : IpNat
Status : Degraded

Name : IPSEC driver
PNP Service : IPSec
Status : Degraded

Name : ksecdd
PNP Service : ksecdd
Status : Degraded

Name : mnmdd
PNP Service : mnmdd
Status : Degraded

Name : mountmgr
PNP Service : mountmgr
Status : Degraded

Name : NAVENG
PNP Service : NAVENG
Status : Degraded

Name : NAVEX15
PNP Service : NAVEX15
Status : Degraded

Name : NDIS System Driver
PNP Service : NDIS
Status : Degraded

Name : Remote Access NDIS TAPI Driver
PNP Service : NdisTapi
Status : Degraded

Name : NDIS Usermode I/O Protocol
PNP Service : Ndisuio
Status : Degraded

Name : NDProxy
PNP Service : NDProxy
Status : Degraded

Name : NetBios over Tcpip
PNP Service : NetBT
Status : Degraded

Name : Norton Unerase Protection Driver
PNP Service : NPDriver
Status : Degraded

Name : Null
PNP Service : Null
Status : Degraded

Name : PartMgr
PNP Service : PartMgr
Status : Degraded

Name : ParVdm
PNP Service : ParVdm
Status : Degraded

Name : PCAlertDriver
PNP Service : PCAlertDriver
Status : Degraded

Name : Remote Access Auto Connection Driver
PNP Service : RasAcd
Status : Degraded

Name : RDPCDD
PNP Service : RDPCDD
Status : Degraded

 

[poertner_1274]

Wow that was a lot of information. But I don't see anywhere the drivers you are using. Those were giving you the most problems, correct? And is there a certain STOP error message you see? You can also check your Event Viewer for any errors that might have occured.

 

[bex]

Hi there
I am really not sure where to find my drivers other than the device manager!
For some reason my hard drive just clicks and then I get a blue screen telling me I may have a problem with a newly installed driver, tells me it's doing a phycial dump and just hangs, I reboot and I then get my hard drive booting and shutting down with the message realtek rtl8110s 181698 gig ethinc control, v1.01 030820 pxee61 media test fail or something on those lines. I reboot and press del for setup and the BIOS does not recognise that I have a hard disk. When I go to advanced BIOS features, boot device select 1st boot is floppy, 2nd boot is disabled and 3rd boot is my network adapter. My pc is not networked.
I had these problems before and ran nortons registry sweep and I had a missing mscoree.dll. I downloaded and it was okay until I plugged my camcorder in to download. The whole process just repeated. When this was happening before I downloaded mscoree.dll I belived it to be some Magix software, and a driver conflict so I unistalled it.
The only way I can boot my pc is to move the jumpers, it's a nightmare and I have not got a clue what to do.

 

[IronDuke]

I trust you removed the option to boot from network.

 

[bex]

Yes and the only option I then got was to boot from floppy because It could not find my hard drive

 

[IronDuke]

I'd try entering the hard disc parameters in the bios screen and see if this forces it to be recognised.

Boots

 

[bex]

And how do I do that then!!!!!!!

 

[IronDuke]

First you need to know the parameters. They may be on the disc, but most likely you will have to look on the manufacture's web site. Having got these you enter the bios setup. As you start up after the post it will say (for about 2 seconds) press Del, F1 or Tab. On the first screen tab to move from parameter to parameter and fill in your figures. Then save & exit. Maybe now it will be recognised.

Boots

 

[afi]

hey i ahve the same problem like i have no idea whats causing my crashes..it only happens when im playing like 3D games...would it be safe to say its my graphics card....if yes any idea on how to fix it..its the worst problem in the world so frustrating.

thanks heaps.

 

[Liquidlen]

Hi there
I am really not sure where to find my drivers other than the device manager!
For some reason my hard drive just clicks and then I get a blue screen telling me I may have a problem with a newly installed driver, tells me it's doing a phycial dump and just hangs, I reboot and I then get my hard drive booting and shutting down with the message realtek rtl8110s 181698 gig ethinc control, v1.01 030820 pxee61 media test fail or something on those lines. I reboot and press del for setup and the BIOS does not recognise that I have a hard disk. When I go to advanced BIOS features, boot device select 1st boot is floppy, 2nd boot is disabled and 3rd boot is my network adapter. My pc is not networked.
I had these problems before and ran nortons registry sweep and I had a missing mscoree.dll. I downloaded and it was okay until I plugged my camcorder in to download. The whole process just repeated. When this was happening before I downloaded mscoree.dll I belived it to be some Magix software, and a driver conflict so I unistalled it.
The only way I can boot my pc is to move the jumpers, it's a nightmare and I have not got a clue what to do.

Place the Jumper in it's proper position for your HDD(Master)
Go back to your Bios Setup;
Change the 2nd Boot item to your HDD(Maxtor 6y160P0)
Change the 3rd Boot item to your CD rom
(You can change this order anytime ,Start here for Simplicity, BUT always use these 3 items only)
Save and Exit BIOS to Reboot
If you can boot to your O/S look in System Management >System and Application Event Logs
Look for Red or yellow errors and Mark down the File names that are listed.
Also If you get a BSOD carefully read the error for any file name mentioned and mark them down ,Keep in mind to remember what you where running when you get the BSOD
Post back when you make some advance on all/any of this.

 

[ciccio_z]

I've been having the same problem, for quite a while now, the one with the computer just restarting, and then, when i set it right, freezing to a blue screen. On the PC I'm running XP Pro, with SP2.

It doesn't give me the name of any file that might have a problem, and when I restart and report the error to windows it always tells me that there's some driver-related problem..

On the bluescreen it always gives me some long codes.. I wrote down two of them, does anybody possibly know what they refer to? (they always differ)

STOP: 0x0000008E (0xC0000005, 0x80543669, 0xB982E7C0, 0x00000000)

or

STOP: 0x0000008E (0xC0000005, ox4D8D5700, 0xB966EBBO, 0x00000000)

?

Any clues would be most welcome, thanks!

 

[afi]

hey mate umm i fixed mine by switching my optus motorola surfboard cable modem cord from the usb and using the ethernet port havent had a problem since.

 

[ciccio_z]

hey mate umm i fixed mine by switching my optus motorola surfboard cable modem cord from the usb and using the ethernet port havent had a problem since.

yeah.. my modem works from the ethernet port anyway.. and i still keep getting the problem..

any ideas anybody?

 

[handofstone]

If you'd get a blue screen from this error (Blue Screen of Death), it should tell the driver's file name, unless you've set the computer to boot automatically so that you don't have time to read it.

Hi. How do I set the computer to not boot automatically so that i can get the bsod?

 

[Tmagic650]

Control Panel-System-Advanced-Start Up and Recovery-Settings-uncheck automatically restart

 

[fuvlaun]

A question. Did you solve your problem?

If you didn't, then maybe you should check or change your harddisk as you said this freezing up or bleu screen starts with a click of your harddrive. Does your hardrive work when you boot? An easy way to find out is to simple hold it in your hands when you boot and try to feel it. If it doesnt vibrate just a little you can be asure that it is shot. Most bleuscreens come from harddisk problems. Never forget when you handle harfware you sjould always unload yourself of static electricity. This is a mjor cause of hdd damage.