XP SP2 on a dell pc i had problems booting into windows so i went into the recovery console and the following from kellys-corner "To replace the damaged registry hive and restore the backup copy of the hive from the Repair folder: Start your computer to the Recovery Console. Determine if the file that is mentioned in the "Symptoms" section of this article is present, and if it is, rename it: In Recovery Console, change to the c:\Windows folder. Type cd system32\config , and then press ENTER. Type dir system , and then press ENTER. If you cannot run the preceding command successfully (because the file is missing), skip to step 3. If you can run the preceding command successfully, type ren system system.bak , and then press ENTER. NOTE : If the message that you received referred to the software file, replace "system" with "software" in the preceding command. For example, you would type ren software software.bak (instead of ren system system.bak ), and then press ENTER. Type copy c:\windows\repair\system , and then press ENTER" i did this for the system and software i now get into windows but i cant access word, outlook... and several desktop icons are gone i looked on explorer and its created a new profile for me called chris.NONE.EC7A445E32 along side my 'real profile' chris, which is still there and contains all my required info how do i get it back all i want to do really is access my outlook to get hold of my old emails, but it it says 'this action is only valid for products that are currently installed'