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HP Laserjet 1200 Missing Letter "t"

By acidosmosis
Apr 11, 2006
  1. I work for Emerson Climate and a user has a HP LaserJet 1200. When printing shipping labels, everything is fine except for the letter "t" is missing on the printouts, for example: "Emerson Clima e" or "Copeland Corpora ion".

    The user prints to this printer via a mainframe session and the printer is connected to the network through a JetDirect170X print server.

    I printed a Self Test / Configuration page and the printout was fine with no missing letters, which leads me to believe this is a software problem.
     
  2. Nodsu

    Nodsu TS Rookie Posts: 9,431

    What software is this? What if you print something else? What if you print to a file or another printer?

    If Windows, try playing around with font substitution, softfont download settings.
     
  3. acidosmosis

    acidosmosis TechSpot Chancellor Topic Starter Posts: 1,574

    Well, turns out it was on the mainframe end as I suggested to the lady. She said she called them and they claimed it was a printer problem. In the end I was right (turns out someone else was having a similiar problem exception with the letter "s" missing).

    Rah. :p
     
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