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I need help with this stop error

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by boby509, Jun 18, 2009.

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  1. boby509 Newcomer, in training

    The Error happens when I attemp to launch the SIMS 3 game.
  2. Route44 TechSpot Ambassador

    Is this the only time you get BSODs?
  3. boby509 Newcomer, in training

    Well let me test that ok I am going to run a few games but Yes it is usally when I attemp to launch the sims 3.
  4. boby509 Newcomer, in training

    Please dont give up on trying to help me out. :(
  5. Route44 TechSpot Ambassador

    No one is giving up on you. :confused: We're waiting for the results of the tests you said you were going to conduct with other games.
  6. boby509 Newcomer, in training

    ok my bad Other games seem to run fine and the Mem Test test passed with flying colors
  7. Route44 TechSpot Ambassador

    Okay, it seems to be isolated to SIMS 3 which means it is most likely a driver issue. You could try updating your video card drivers to see if it rectifies your issue. The thing about drivers is if it ain't broke don't fix it. But if you want to see if this game will play you could try the following:

    1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions) to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper. If it doesn't find any video card drivers that is quite okay.

    4. Reboot and install new video card drivers.
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