TechSpot

I think I got screwed

By marlenejojo1
Jul 12, 2009
Topic Status:
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  1. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    I dont know how to find out the socket all I know is what dell.com has listed under my serial number for what I had which is Processor, 80546, 2.8, 1M, Pentium4 Prescott Dt, 533, E0., Hard Drive, 80GB, I, 7.2K, 2MB WD-XL80SD-2, 512MB DDR SDRAM at 400M, 32X64 8K, 184
  2. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    super listed the exact replacement above. the one i listed works with your cpu but takes DDR2 memory. and yes its the motherboard thats being referred to. :)
  3. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    ok my only other concern is that the site said that it is 50/50 with that motherboard, and is mainly good or salvaging a computer as they dont tend to last. Should I worry about that or hope I get lucky? lol. Also you said it takesDDR2 memory..is that the same kind I had already or different? Oh yeah my radeon 9000+ card that I already purchased, will it work with this new motherboard?
  4. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    unfortunately you are limited in your motherboard selections, the biostar isnt the greatest, but the dell OEM board isnt to great itself. if you want to use the ram you listed (DDR) you should use the one that Super listed. adding DDR2 ram would be an upgrade.
  5. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    what does ddr2 ram go for roughly? I dont have to keep what I had if the price isnt to steep on getting new ram added, although I will lose money from the RAM stick I just bought for it to bring itup over 1G before all this stuff happened..
  6. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    here is an example of a 2 gb kit. need to check ram compatibility to make sure, but this should work.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16820134046

    also to consider, i think your radeon 9000 is an agp interface,(double check that) this board has only a pcie slot.
    the biostar board is for those who want to take their current machine and upgrade capabilities. (faster ram,Graphics ETC)
  7. LinkedKube

    LinkedKube TechSpot Project Baby Posts: 4,265   +41

    I'm not even sure if the machine supports ddr2, ill have to look, im pretty sure its just ddr, both have different pin counts.
  8. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    super,
    we were just talking about if Marlenejojo went for the biostar board supporting the p4 prescott, and that it would require upgrade to DDR2 and a pcie card as thats what the board supports.
  9. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    ok my radeon 9000+ says 256M DDR PCI, so would that work with the both biostar as well as the other one posted by super?? ALso I read user reviews who have a prescottD chip also that said they had problems fitting it in motherboards that claim to support it, are you sure that both boards you listed will be able to fit my INtel chip? Sorry to have so many questions I just dont want to get messed over any further so when I go to this guy I can say ok I found this, I want this...now put it together or I want my money back lol. Oh also we are keeping the same windows installation with all my programs and such instead of transferring it. I read that there can be conflicts if you use the wrong board, will these be ok or will I have to have a data restoration xfer and a clean windows install? I realize where it is recommended anyways but I am trying to avoid doing that because I have so much on my computer and I had just paid 80 bucks two weeks ago to have it done, id hate to do it again.
  10. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    if your Radeon 9000 is a PCI interface it will work on both boards. secodnly about the reviews with the 'D' chip, i cant speak to that as hands on. all boards and manufacturers have their little quirks about them. you can call here: Biostar Support Phone Number: 1-626-581-1055 and see if you can get some clarification(i take newegg reviews with a grain of salt as you will notice everyone marks thier tech level as 'high' lol). as far as the operating system, you will undoubtedly have to do at least a system repair, or clean install when you make a major (motherboard) hardware change. if you could back up and do a clean install would be better.
    ......did I get it all? lol :)
  11. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    I think so lol. Yeah the readeon is a card you slip into a PCI slot so that is good to hear. Now I gotta call and see if they know if it will fit my card properly, I am hoping they will. You know all this because of a 10 minute lightening storm *sighs* that happened on the weekend. Had it happened on a weekday I would have gone to my regular tech who wouldnt have screwed me with a lower grade cpu. I think if anything ever happens again once I get this all straightened out I will wait til monday next time lol. Tomorrow is when I talk to the guy who gave me the AMD, so wish me luck, because I can tell already by what he has said about intels vs AMD that he is going to not only try and keep me with AMD but try to con me into accepting the AMD XP.....but thanks to you guys I know better now. I will post again tomorrow any updates depending on what happens.
     
  12. LinkedKube

    LinkedKube TechSpot Project Baby Posts: 4,265   +41

    ahh i see.
  13. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    Good luck Marlenejojo,
    I would call that support number for biostar if you are considering that option, and tell this dolt that it can be easily demonstrated through countless bench tests, that the amd XP is not in any way shape or form an equal substitute for the P4.
    Go get'em :) lol
  14. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    lol thanks *puts on a tough face*. I am prepared to tell him that if he doesnt agree that the AMD XP is not an equal sub for the Intel 4 then he is to restore my computer to the condition it was brought to him...including all parts he removed...and refund me.
  15. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    I spoke to him. He is insisting that by bringing up the the chip by 2 points as he put it would fix any issues I am having and that if it still didnt meet my performance requirements I would be looking at an upgrade which would cost another 150 bucks. I told him that several people on here as well we two other local techs all said that AMD XP is not the same performance I had with the Intel 4 and he said....you are all wrong. His theory on that was that AMD XP had improved their cache making the actual CPU number meaningless when it comes to performance and that although it says it had 1Ghz less CPU then my Intel had...that it should equal its performance. He also said that is why Intel came out with dual core processors...to match the performace of the AMDs *sighs*, how can he say that all of you and the two other techs are all wrong and how can I prove to him hes full of ****?
  16. dustin_ds3000

    dustin_ds3000 TechSpot Chancellor Posts: 1,128

    if i was you i would bring the local police with you and see if he still jerks you around
  17. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    she cant dustin...this is a civil matter, the police dont do that.
  18. dustin_ds3000

    dustin_ds3000 TechSpot Chancellor Posts: 1,128

    if the so called tech took the cpu and did not return it then thats stealing
  19. red1776

    red1776 Omnipotent Ruler of the Universe Posts: 5,894   +88

    marlenejojo,
    this guy is full of it. i will will try to find a direct comparison benchmark for you, but this twit sounds like he's dug in to bs you. will get back to you.
  20. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    He's absolutely full of it.

    Yes, clock for clock, the AMD Athlon 1800+ (1.53Ghz) was faster than an Intel Pentium 4 1.5Ghz, but he gave you an 1800+.He didn't put an AMD Athlon 2700+ in your system. It is not equal to your P4 2.7GHz.. not even close. An 1800+ is supposed to run similarly to a P4 1.8Ghz... a 2000+ should run similarly to a P4 2.0Ghz etc... An 1800+ does not run as fast as a 2.7GHz P4. Any tech would know this.

    Here are benchmarks which show a 2.8Ghz P4 compared to a Athlon 1800+. The performance is nearly double in many areas!

    And that still doesn't change the fact he's too much of an ***** to get your video card working. I've been doing tech work for a long time and I run my own business.. I would never treat a client like he's treated you.

    He needs to suck it up, accept he made a mistake or whatever, take the loss and try to make you happy. As long as the tech keeps pretending like he's right to save his butt isn't going to do anything but make you angry and give whatever shop he works for a really bad reputation. If you haven't already, you need to talk to someone above him. If he works solo, then keep pursuing it and use legal recourse if nothing else prevails.
  21. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    Did you write him a check? Stop payment it. If you paid with a credit card, call your credit card company... The customer always gets the benefit of the doubt and they will reverse the charges.

    At this points, all bets are off IMO. He's decided to dupe you instead of make it right. He's taken your parts, he's lied to you, he's given you inferior components. I'd get out of that with your money as soon as possible.
  22. LinkedKube

    LinkedKube TechSpot Project Baby Posts: 4,265   +41

    This is really getting said.
  23. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    Even more so he gave me back the wrong chip. First off he wasnt there to meet me when he said he would be said he has cancer and kemo issues....so his wife dealt with me. He gave me an Intel Pentium4 2.0GHZ/256/400 1.7V. He is also keeping my 56K fax modem, when asked it be returned he said it was fried...I said I want it back anyways...he said ok. I called him and told him that he did not return my Intel chip, he said it was so my chip. I went on to tell him that I know exactly what my chip should say which is Intel Penitum4 2.8GHZ 1M (not sure what else it said but I know it was a PrescottD) which if you guys can tell me what the chip should say exactly id be eternally grateful. He said oh well...I have a box of them we can look for it tomorrow I must have grabbed that by mistake. He says my original 512sd ddr ram is in the new unit he gave me as well as the stick of RAM I just bought to bring it up over 1G but I dont know I can believe that, he probably gave me some old ram he had laying around also. This is such a mess. Oh yeah I told him I wanted the intel fan back that goes over the Intel chip area on the motherboard....he says there wasnt one!
  24. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    yes he took it, I asked for it back (btw he didnt ask if he could take and or keep any leftover parts he just did) then gave me back an inferior p4 chip and tried to make me believe that was it. I find it hard to believe he just didnt know at this point. He is lying to me, avoiding me, and when given a chance to make things right and return my parts he tried to fool me. I am at a loss here at how someone who I paid and gave my business to can be so evil.
  25. marlenejojo1

    marlenejojo1 Newcomer, in training Topic Starter Posts: 37

    Ok update, I let it stew a bit and got angry so I called him back and told him straight out I know what I had, I know what he kept, it is illegal, I want the parts back...I want it up to par with what I had and if he cant do that then I want not only all my stuff back but a full refund. He said that he thought it was a trade off, he gave me a new tower that (suposidly) matched the performance I had with the Intel, and that he thought he could keep the parts in exchange for parts he gave me in the new unit. I told him that was not my understanding at all and fact is I did not sign/authorize anything allowing him to do that. I also told him that knowing he is a tech and this is his business that he should know better and I find it hard to believe he did not know what parts he kept or what chip I had. He made up some more excuses about how he thought he put the amd 2700 in there and he was rushed and that he will fix that and also agreed to give me my parts back etc. I told him I am giving him a chance to make things right but I am not satisfied at this point so he said he will correct the problem, give me the stuff back, bring it up to par with what I had....and we will see tomorrow if he keeps up his end of the bargain with that.
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