I'm not sure what to tell you.
Try to download Revo on your friend's computer.
Im at my house now and I'm downloading it onto my flash drive.
Still with me?
yes what should I do after I uninstall norton?
Did you uninstall Norton and Webroot using Revo?
OK. It's been a while since we communicate so update me on current computer issues.
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.
Post new OTL log (only one log will be produced).
Ok. The only problem now is that I can connect to the internet but websites will not load at all even if left for hours. I don't know if installed programs instantly become corrupt and broken by the virus anymore since you haven't given the go ahead on reinstalling programs yet.
Hi Broni. Sorry about my inactivity. First of all I was at my friends house and just when I had to leave my laptop was able to load websites and use the internet. All I did was delete norton and webroot other than that I did nothing. I also now have enough money to make a new pc. So I'm gonna say goodbye for now. Also thanks alot, I can see you have alot on your hands here. Good Luck.
Thank you for letting me know