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I think I have another virus :(

Discussion in 'Virus and Malware Removal' started by MTilson, Mar 4, 2012.

Page 1 of 3

  1. MTilson Newcomer, in training Posts: 93

    I can't run the preliminary 5 steps because the computer is acting Wonky!

    If it try to access the internet and try to enter a website address and click in the box the line (cursor) travels across the bar. If I enter a website address anyway it adds a lot of spaces (because it it traveling) and takes you to a search page but it takes you to the bottom portion of the page and if you try to scroll up it flickers and brings you back to the bottom of the page.

    Any ideas?

    Thanks!!
    MTilson, Mar 4, 2012
    #1

  2. Broni Malware Annihilator Posts: 39,375   +177

    Which browser behaves like that?
    Broni, Mar 5, 2012
    #2

  3. MTilson Newcomer, in training Posts: 93

    Mozilla and Internet Explorer.
    MTilson, Mar 5, 2012
    #3

  4. Broni Malware Annihilator Posts: 39,375   +177

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
    Broni, Mar 5, 2012
    #4

  5. MTilson Newcomer, in training Posts: 93

    Any suggestions on how I would go about doing that since I can't properly access any web pages or address bar?
    MTilson, Mar 5, 2012
    #5

  6. Broni Malware Annihilator Posts: 39,375   +177

    Use the computer you're posting from and USB flash drive to transfer tools to bad computer.
    Broni, Mar 5, 2012
    #6
     

  7. MTilson Newcomer, in training Posts: 93

    I'm getting
    Run-time error '13':
    Type mismatch
    MTilson, Mar 6, 2012
    #7

  8. Broni Malware Annihilator Posts: 39,375   +177

    When doing what?
    Remember, I'm not there.
    Broni, Mar 6, 2012
    #8

  9. MTilson Newcomer, in training Posts: 93

    Well, I can't actually "Setup" on my computer because when it gets to the point where it says it will install in "this" location unless you would like it installed somewhere else and then gives you the Browse button the cursor travels across that bar, so it won't complete the install so I tried to place the complete program on the computer and when I try to perform the Quick Scan I get:
    Run-time error '13':
    Type mismatch
    MTilson, Mar 6, 2012
    #9

  10. Broni Malware Annihilator Posts: 39,375   +177

    Are you talking about MBAM?

    Remember, I'm not there so I can't see what you're referring to.
    Broni, Mar 6, 2012
    #10

  11. MTilson Newcomer, in training Posts: 93

    Yes, MBAM.
    MTilson, Mar 6, 2012
    #11

  12. Broni Malware Annihilator Posts: 39,375   +177

    Skip it for now and continue with other steps.
    Broni, Mar 6, 2012
    #12

  13. MTilson Newcomer, in training Posts: 93

    I got GMER onto the system and it appeared to run, but I'm not sure if it completed it's scan. It did not appear to produce a log.
    MTilson, Mar 11, 2012
    #13

  14. Broni Malware Annihilator Posts: 39,375   +177

    That's fine.
    Go ahead with DDS.
    Broni, Mar 11, 2012
    #14

  15. MTilson Newcomer, in training Posts: 93

    Okay. I will do that.
    MTilson, Mar 11, 2012
    #15

  16. MTilson Newcomer, in training Posts: 93

    I have a favor to ask. The computer I was using for the process (that was not infected) is now having problems. Can we continue with that computer and then go back to the original one?
    MTilson, Mar 13, 2012
    #16

  17. Broni Malware Annihilator Posts: 39,375   +177

    I prefer you create new topic about different computer.
    Broni, Mar 13, 2012
    #17

  18. MTilson Newcomer, in training Posts: 93

    Ok. Will do.
    MTilson, Mar 13, 2012
    #18

  19. MTilson Newcomer, in training Posts: 93

    I switched out the keyboard and am now able to run the programs. MBAM ran for more than 11 hours and then I aborted the scan. It did produce a log:

    Malwarebytes Anti-Malware 1.60.1.1000
    www.malwarebytes.org

    Database version: v2012.03.18.04

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Mona Only :: TILSON-CC301A79 [administrator]

    3/18/2012 6:21:32 PM
    mbam-log-2012-03-18 (18-21-32).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 14680638
    Time elapsed: 11 hour(s), 55 minute(s), 15 second(s) [aborted]

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)


    Do you want me to try running it again?
    MTilson, Mar 19, 2012
    #19

  20. Broni Malware Annihilator Posts: 39,375   +177

    No. Continue with other steps.
    Broni, Mar 19, 2012
    #20
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