I work in the IT department at my company. I had a laptop sent in to me from another location.
It had a BSoD with Stop: 0x00000024 I was able to get that fixed by doing chkdsk /r in recovery.
Now I am having a lot of problems when it loads up. I cannot install anything. Malwarebytes or any program similar will not startup.
IE will flash open then close immediately if tried to open it up.
The user said the computer was installing updates after he had logged off of it last.
I tried to uninstall SP3 but it would not let me do that, saying the file could not be found.
Attached is a hijackthis file.
EDIT: At startup a message box appears that says "Notification dll has not been registered, program will not work correctly."
and another that says "Runtime Error!
Program: ...ommon Files\Roxio Shared\0.0\SharedCOM\RoxWatchTray9.exe
This application has requested the Runtime to terminate in an unusual way.
Please contact the applications support team for more info."
It had a BSoD with Stop: 0x00000024 I was able to get that fixed by doing chkdsk /r in recovery.
Now I am having a lot of problems when it loads up. I cannot install anything. Malwarebytes or any program similar will not startup.
IE will flash open then close immediately if tried to open it up.
The user said the computer was installing updates after he had logged off of it last.
I tried to uninstall SP3 but it would not let me do that, saying the file could not be found.
Attached is a hijackthis file.
EDIT: At startup a message box appears that says "Notification dll has not been registered, program will not work correctly."
and another that says "Runtime Error!
Program: ...ommon Files\Roxio Shared\0.0\SharedCOM\RoxWatchTray9.exe
This application has requested the Runtime to terminate in an unusual way.
Please contact the applications support team for more info."