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[Solved] Incredibly Slow PC

Discussion in 'Virus and Malware Removal' started by SHPIA, Jan 25, 2011.

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  1. SHPIA Newcomer, in training

    All processes killed
    ========== OTL ==========
    Starting removal of ActiveX control {01118F00-3E00-11D2-8470-0060089874ED}
    C:\WINDOWS\Downloaded Program Files\CONFLICT.1\ssrc.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{01118F00-3E00-11D2-8470-0060089874ED}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{01118F00-3E00-11D2-8470-0060089874ED}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{01118F00-3E00-11D2-8470-0060089874ED}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{01118F00-3E00-11D2-8470-0060089874ED}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\WINDOWS\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\ not found.
    ADS C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2 deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Documents and Settings

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: Owner
    ->Temp folder emptied: 81227 bytes
    ->Temporary Internet Files folder emptied: 415072 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 46604372 bytes
    ->Flash cache emptied: 1393 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 66019 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 12765450 bytes

    Total Files Cleaned = 57.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Documents and Settings

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Owner
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.20.6 log created on 01292011_171104

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\Perflib_Perfdata_5ec.dat not found!

    Registry entries deleted on Reboot...

    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 3
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Security Center service is not running! This report may not be accurate!
    Windows Firewall Disabled!
    Norton 360
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 23
    Out of date Java installed!
    Adobe Flash Player 10.1.102.64
    Adobe Reader 9.4.1
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.13)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Norton ccSvcHst.exe
    ``````````End of Log````````````



    Now, I'm going to run the last 2 directions that you gave me.
    SHPIA, Jan 29, 2011
    #21

  2. Broni Malware Annihilator

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
    Broni, Jan 29, 2011
    #22

  3. SHPIA Newcomer, in training

    ESET didnt find any threats.
    SHPIA, Jan 29, 2011
    #23

  4. SHPIA Newcomer, in training

    Ok. I downloaded Adobe and deleted the older file. Do I need to do anything else? Also, can I delete all the programs and logs that I saved to my desktop?
    SHPIA, Jan 31, 2011
    #24

  5. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
    Broni, Jan 31, 2011
    #25

  6. SHPIA Newcomer, in training

    Hi Broni,

    Here's the OTL log:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Documents and Settings

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: Owner
    ->Temp folder emptied: 1115 bytes
    ->Temporary Internet Files folder emptied: 33904 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 97698735 bytes
    ->Flash cache emptied: 1696 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 16823 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 93.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Documents and Settings

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Owner
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.20.6 log created on 02042011_205037

    Files\Folders moved on Reboot...
    File\Folder C:\WINDOWS\temp\Perflib_Perfdata_6d4.dat not found!

    Registry entries deleted on Reboot...
    SHPIA, Feb 5, 2011
    #26

  7. Broni Malware Annihilator

    Whenever ready.
    Broni, Feb 5, 2011
    #27

  8. SHPIA Newcomer, in training

    I'm trying to run a windows update, but it says that I need to run it w/explorer. Is it not possible to run a microsoft update using firefox?
    SHPIA, Feb 5, 2011
    #28

  9. Broni Malware Annihilator

    No........
    Broni, Feb 5, 2011
    #29

  10. Broni Malware Annihilator

    The issue seems to be resolved.
    Broni, Feb 10, 2011
    #30

  11. SHPIA Newcomer, in training

    Thanks, Broni. My computer has gained some speed, but is still somewhat slow. Do you recommend adding more memory?
    SHPIA, Feb 14, 2011
    #31

  12. Broni Malware Annihilator

    Absolutely. As I said before...
    You have only 256MB of RAM.
    XP will run much better with at least 512MB of RAM. 1GB would be perfect.
    Broni, Feb 14, 2011
    #32
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