TechSpot

Infected PC

By djakomo
Jan 12, 2009
  1. Hello,

    my computer has been infected, as you can see from the 8-steps attached logs.

    A unique (and quite annoying) symptom: if the wireless adapter is switched on and it tries to connect to my network, the computer reboots. Connecting the computer in the LAN doesn't create any problem.

    Thanks very much in advance for your help!
    GS

    and here's attached the file with the relevant logs
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Missing a log (the important one!)

    By the way, re-run Malwarebytes (update first) until all malwares are found and removed. This may need to be run multiple times in a row
     
  3. djakomo

    djakomo TS Rookie Topic Starter

    oops, find it attached here, thanks!

    will do, tomorrow morning I'll post the new log
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Whilst you're at it.

    Uninstall AVG Antivirus first
    Then run the removal tool
    Here is the 32Bit version (most users): http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
    Here is the 64Bit version: http://www.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

    Run Startup Control Panel and remove any not required startups: (should be most!) Including the "snipping tool" (I thought was Vista only)

    Install Avira free AntiVirus

    Start up Malwarebytes again; Update it; then run a full scan (remove all found Malwares)
    You need to run this multiple times, until all hidden Malwares are uncovered and removed
     
  5. djakomo

    djakomo TS Rookie Topic Starter

    Thanks for the tips! I have re-run Malwarebytes and hjt. See logs attached. I still have the problem with the wireless card--if I turn wireless on, XP crashes either as it tries to connect to the network or a few seconds after it's connected.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I've been addressing: "Infected PC" issue only
    Also where are the new logs :confused:
     
  7. djakomo

    djakomo TS Rookie Topic Starter

    Oops, sorry about the forgotten attachments :( I'm away from the computer now, I'll post them later this evening.

    I thought the wireless crashes were related to the infection. I was probably wrong, since the logs seem to be clear now. Can you point me to some other message board where I can ask help about the wireless problem?

    Thanks so much,
    GS
     
  8. djakomo

    djakomo TS Rookie Topic Starter

    Here are the logs from today..
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Of all the strange name Windows startups :) (generally Toshiba stuff)
    Open Hijackthis, and tick and fix, just these two:
    Restart

    Clear & Reset System Restore's Cache

    Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter
    * Tick on the checkbox - Turn off System Restore on all drives
    * Click Apply
    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

    That's it ;)

    Regarding what other forum here at TechSpot
    Best for you to decide which subforum would be the most relevant
     
  10. djakomo

    djakomo TS Rookie Topic Starter

    Thank you SO much, and for the tips (the startup manager is handy!!)

    Here's the latest HJT log, just in case.

    All the best,
    GS
     
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