Infected Sony Vaio Vista Home Premium

Solved
By learninmypc
Oct 9, 2012
  1. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    Results of screen317's Security Check version 0.99.51
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    avast! Antivirus
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    SpywareBlaster 4.6
    Spybot - Search & Destroy
    SUPERAntiSpyware
    Malwarebytes Anti-Malware version 1.65.0.1400
    Java(TM) 6 Update 35
    Java 7 Update 7
    Java(TM) SE Runtime Environment 6
    Adobe Flash Player 11.4.402.287
    Adobe Reader X (10.1.4)
    Mozilla Firefox (15.0.1)
    Google Chrome 21.0.1180.83
    Google Chrome 21.0.1180.89
    Google Chrome 22.0.1229.79
    Google Chrome 22.0.1229.92
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 22 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
  2. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    Farbar Service Scanner Version: 07-10-2012
    Ran by Michelle (administrator) on 09-10-2012 at 15:40:34
    Running from "C:\Users\Michelle\Desktop"
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
  3. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    # AdwCleaner v2.004 - Logfile created 10/09/2012 at 15:44:57
    # Updated 06/10/2012 by Xplode
    # Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
    # User : Michelle - PATDU-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Michelle\Desktop\adwcleaner.exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
    Folder Deleted : C:\Program Files\Celebrity Toolbar
    Folder Deleted : C:\Program Files\Dogpile Bundle Toolbar
    Folder Deleted : C:\Users\Michelle\AppData\LocalLow\AVG Secure Search
    Folder Deleted : C:\Users\Michelle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dogpile Bundle Toolbar

    ***** [Registry] *****

    Key Deleted : HKCU\Software\AVG Secure Search
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BFE4B5CB-63F7-4A51-9266-6167655D5B4F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C80BDEB2-8735-44C6-BD55-A1CCD555667A}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0702A2B6-13AA-4090-9E01-BCDC85DD933F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BFE4B5CB-63F7-4A51-9266-6167655D5B4F}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C80BDEB2-8735-44C6-BD55-A1CCD555667A}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F78BF7A8-CF12-4DE7-A6DA-C463D1B539A7}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BFE4B5CB-63F7-4A51-9266-6167655D5B4F}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C80BDEB2-8735-44C6-BD55-A1CCD555667A}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F78BF7A8-CF12-4DE7-A6DA-C463D1B539A7}
    Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060231.FCTB000060231Pos
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060231.FCTB000060231Pos.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060231.IEToolbar
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060231.IEToolbar.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060231.JSOptionsImpl
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060231.JSOptionsImpl.1
    Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
    Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
    Key Deleted : HKLM\SOFTWARE\FCTB000060231
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BFE4B5CB-63F7-4A51-9266-6167655D5B4F}
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{C80BDEB2-8735-44C6-BD55-A1CCD555667A}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{F78BF7A8-CF12-4DE7-A6DA-C463D1B539A7}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{C80BDEB2-8735-44C6-BD55-A1CCD555667A}]

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    [OK] Registry is clean.

    -\\ Mozilla Firefox v15.0.1 (en-US)

    Profile name : default
    File : C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\vwbksqgs.default\prefs.js

    [OK] File is clean.

    -\\ Google Chrome v [Unable to get version]

    File : C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    *************************

    AdwCleaner[S1].txt - [4389 octets] - [09/10/2012 15:44:57]

    ########## EOF - C:\AdwCleaner[S1].txt - [4449 octets] ##########
  4. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    Ran eset, nothing found.
  5. Broni

    Broni Malware Annihilator Posts: 46,433   +252

    We need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
  6. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Michelle
    ->Temp folder emptied: 708178 bytes
    ->Temporary Internet Files folder emptied: 590547 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 20234366 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 722 bytes

    User: Michelle Patdu
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 21437 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 21.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: Michelle
    ->Flash cache emptied: 0 bytes

    User: Michelle Patdu
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Guest

    User: Michelle
    ->Java cache emptied: 0 bytes

    User: Michelle Patdu

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 10092012_193214

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
  7. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    Everything seems to be running much better, thank you once again.(y)
  8. Broni

    Broni Malware Annihilator Posts: 46,433   +252

    Way to go!! [​IMG]
    Good luck and stay safe :)
  9. learninmypc

    learninmypc TechSpot Evangelist Topic Starter Posts: 5,184   +230

    I'm leaving this thread bookmarked on the owners pc so she'll know (but not understand) what happened. As I'm sure you know, "you can lead a horse to water, but you can't make him drink". Have a good one Broni.(y)
  10. Broni

    Broni Malware Annihilator Posts: 46,433   +252

    Same to you :)


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