Internet Explorer not responding properly ... very slow!

Solved
By piperca
Jan 4, 2011
Topic Status:
Not open for further replies.
  1. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Open Windows Explorer, go Tools>Folder options>View tab and checkmark "Hide protected operating system files".

    I'll post final instructions after I see Eset scan. Leave all those programs alone for now.

    Your computer was infected with a trojan and we removed some garbage as well.
  2. piperca

    piperca Newcomer, in training Topic Starter Posts: 24

    I'm currently sitting at 3 hours with this Eset scan and only at 47% ... is this normal??? Windows Defender and Avast are both disabled.
  3. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    It may go slow.
    Be patient/leave it overnight....
  4. piperca

    piperca Newcomer, in training Topic Starter Posts: 24

    Okay, it seemed to just take off, right after I posted ... LOL!

    Here's the Eset log:

    C:\Users\Public\Downloads\eMule\Incoming\Miley Cyrus - Let's Get Crazy.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan
  5. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Just delete that file. Empty Recycle Bin.

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
  6. piperca

    piperca Newcomer, in training Topic Starter Posts: 24

    OTL log:

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Andrew
    ->Temp folder emptied: 17635838 bytes
    ->Temporary Internet Files folder emptied: 15134986 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 690 bytes

    User: Cathie
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lilly
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Lilly.Andrew-PC
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 17372 bytes
    RecycleBin emptied: 4073099 bytes

    Total Files Cleaned = 35.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Andrew
    ->Flash cache emptied: 0 bytes

    User: Cathie
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Lilly

    User: Lilly.Andrew-PC
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.20.1 log created on 01062011_210437

    Files\Folders moved on Reboot...
    File\Folder C:\Windows\temp\_avast5_\Webshlock.txt not found!

    Registry entries deleted on Reboot...
  7. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    Whenever ready....
  8. piperca

    piperca Newcomer, in training Topic Starter Posts: 24

    So far, everything appears to be running smoothly. The only thing I notice, and it has been apparent for some time, is that the PC takes a while to fully load ... any ideas, or is this just the way Vista is?

    Also, from what you've seen during this process, do you think it is necessary for me to change all of my online passwords?

    I would like to thank you very much for your assistance with this issue, you did a fantastic job!
  9. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    You're welcome :)

    Yes, because a trojan was present.

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck and stay safe :)
  10. piperca

    piperca Newcomer, in training Topic Starter Posts: 24

    You too ... :wave:
  11. Broni

    Broni Malware Annihilator Posts: 46,127   +251

    :) ................
     
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