Resolved Internet Explorer not working and need serious help

[mddjdd]

I noticed a few people have had the same problem I have had but I have done everything I can and now I am asking for help. I downloaded HijackThis and this is what the results were. Can anyone explain them to me PLEASE?????

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:30 AM, on 9/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Sybase\SQL Anywhere 9\win32\dbsrv9.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\msftesql.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Sybase\Shared\Sybase Central 4.3\win32\scjview.exe
C:\Sybase\SQL Anywhere 9\win32\dbisqlg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\interwise\participant\pull.exe
C:\FedEx\FedEx_Bin\ShipManagerConsole.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

 

[Bobbye]

There isn't enough information to check anything. Only part of the HijackThis log is showing. But we don't use that to screen for problems. And you used an outdated version so it should be uninstalled.

Please tell me what you mean by IE isn't working. What is it doing or not doing? Once I know that, I can either have you go ahead with the preliminary malware cleaning or check for a system problem.

 

[mddjdd]

Im sorry. I figured out the problem. My "iis" was not working properly. So I am done for now.

 

[Bobbye]

Thank you for letting me know.