TechSpot

Internet Explorer not working and need serious help

Resolved
By mddjdd
Sep 28, 2010
  1. I noticed a few people have had the same problem I have had but I have done everything I can and now I am asking for help. I downloaded HijackThis and this is what the results were. Can anyone explain them to me PLEASE?????

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:57:30 AM, on 9/28/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.17023)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Sybase\SQL Anywhere 9\win32\dbsrv9.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\msftesql.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Sybase\Shared\Sybase Central 4.3\win32\scjview.exe
    C:\Sybase\SQL Anywhere 9\win32\dbisqlg.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\interwise\participant\pull.exe
    C:\FedEx\FedEx_Bin\ShipManagerConsole.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\mqsvc.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\system32\mqtgsvc.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    There isn't enough information to check anything. Only part of the HijackThis log is showing. But we don't use that to screen for problems. And you used an outdated version so it should be uninstalled.

    Please tell me what you mean by IE isn't working. What is it doing or not doing? Once I know that, I can either have you go ahead with the preliminary malware cleaning or check for a system problem.
     
  3. mddjdd

    mddjdd TS Rookie Topic Starter

    Im sorry. I figured out the problem. My "iis" was not working properly. So I am done for now.
     
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    Thank you for letting me know.
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.