TechSpot

Is this a virus?

Inactive
By Doctor Gallop
Mar 7, 2014
  1. I have been using Maxthon Browser for a while now but all of a sudden today I see something strange at the bottom of screen...[image attached]. Of course I stupidly clicked on it and a strange page came up...[image attached.
    Should I be worried?
    How do I get rid of it?
    I tried to contact Maxthon Help, but they can take days to get back with an answer. Untitled 2.jpg Untitled 3.jpg
     
  2. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Did you try to reinstall Maxthon?
    Are you experiencing any other computer issues?
     
  3. Doctor Gallop

    Doctor Gallop TS Enthusiast Topic Starter Posts: 205

    Yes I did uninstall Maxthon and re-installed Maxthon, but it was still there.
    There are no other issues.
    What do you think it is?
     
  4. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Well let's see what's there...

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  5. Doctor Gallop

    Doctor Gallop TS Enthusiast Topic Starter Posts: 205

    Thank you so very much for your help Broni, but this thing has me worried and so I uninstalled Maxthon permanently with the Revo uninstaller.
    Its a very old computer and I'm sure there are lots of weak spots in it.
    Do you think it was Malware?
    Please close this topic, thank you.
     
  6. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    I can't answer your question without running some tools.
     
  7. Doctor Gallop

    Doctor Gallop TS Enthusiast Topic Starter Posts: 205

    I finally received an answer from Maxthon and it seems they have fixed the problem.

    Earlier this morning, we received reports that there were Chinese Letters appearing at the bottom of English Maxthon browsers. THIS IS NOT A VIRIUS, WE HAVE NOT BEEN HACKED. This is a Maxthon Browser trick that was missed during translation. We've contacted the engineers responsible and this should be fixed.
     
  8. Broni

    Broni Malware Annihilator Posts: 47,975   +271

    Thanks for posting back.

    Good luck and stay safe :)
     


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