Kaser Storage Vault

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My Kaser Storage Vault is giving me a "Error performing inpage operation". The "Regen" program that came with it (and is installed) goes into never never land when I try to open it. All my automatic back up programs say that the backup storage device is unaccessable. Device Manager says that it is there and working properly. I can not find the installation disk to reinstall.

Any thoughts?
Thanks,
hcroom
 
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