Inactive Keyboard Lag/Mouse Problems

Jenee

Posts: 12   +0
Please help! I have spent all day trying to figure out what is wrong with my computer. It's having extreme lag while typing in ALL programs, online it doesn't matter. It is intermittent and I can't figure out the culprit. I am also having severe problems with my mouse that is lagging, not clicking, clicking then wanting to make me double click when I should only have to click. I have checked all my settings and they are all correct. The batteries in my mouse and keyboard are brand new.

I have Malwarebytes installed and ran a scan and it came up with nothing. I am currently running a full scan with Avast put assume it will come back with nothing.

Recently I had two new employees start working with me who has been using my network for working and one of the girls said she was having computer issues her first day.

I also have children who are on FB all the time so the source is unknown.

I just need this fixed to be able to work, as my computer is my lifeline to my clients.
 
Welcome aboard

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576 BrowserJavaVersion: 10.13.2
Run by jenee9199 at 19:29:34 on 2013-05-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.1348 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\OEM\USBDECTION\USBS3S4Detection.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\jenee9199\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\MozyPro\mozyprostat.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\splwow64.exe
C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe
C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\MozyPro\mozyprobackup.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\MozyPro\mozyprobackup.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\OEM\USBDECTION\FixIt.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Windows\system32\prevhost.exe
C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
Q:\140066.enu\Office14\WINWORDC.EXE
Q:\140066.enu\Office14\OffSpon.EXE
C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
C:\Program Files (x86)\xfin_portal\ffHelper.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\jenee9199\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_202_ActiveX.exe
C:\Program Files (x86)\xfin_portal\CIDGlobalLight.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/?cid=cgps05202013
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mWinlogon: Userinit = userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Constant Guard Protection Suite: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.13.506.2\NativeBHO.dll
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [TVPlanet] <no file>
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Hotkey Utility] C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\3.0"
mRun: [YouCam Mirror Tray icon] "C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe" /s
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Conime] C:\Windows\System32\conime.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
dRun: [20090604] C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.exe /r "C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.rpd"
StartupFolder: C:\Users\JENEE9~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MOZYPR~1.LNK - C:\Program Files\MozyPro\mozyprostat.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{0677D063-33C3-416A-8E49-3831042996C7} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{0677D063-33C3-416A-8E49-3831042996C7}\64F68764965303 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{0677D063-33C3-416A-8E49-3831042996C7}\65562796A7F6E6024425F49444850213233333 : DHCPNameServer = 192.168.42.1
TCP: Interfaces\{2A076065-1F71-48BB-820F-E954E728B0CF} : DHCPNameServer = 172.26.38.1 172.26.38.2
TCP: Interfaces\{8e26078e-a59e-4307-ad32-6d0e8246ac4b} : NameServer = 75.75.75.75,75.75.76.76
TCP: Interfaces\{8e26078e-a59e-4307-ad32-6d0e8246ac4b} : DHCPNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\PROGRA~2\KEYCRY~1\KEYCRY~3.DLL
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
x64-Run: [TouchORB] C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [THXCfg64] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64
x64-Run: [TouchPortal] C:\Program Files (x86)\Gateway\Gateway TouchPortal\TouchPortal.exe
x64-Run: [Windows Mobile Device Center] C:\Windows\WindowsMobile\wmdc.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-5-20 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-5-20 189936]
R1 AntiLog32;AntiLog32;C:\Windows\System32\drivers\AntiLog64.sys [2013-5-20 49240]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-4-25 1025808]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-1-21 378432]
R1 mozyproFilter;mozyproFilter;C:\Windows\System32\drivers\mozypro.sys [2013-3-8 67808]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-1-21 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-1-21 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2013-5-20 46808]
R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-4-10 168592]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]
R2 IDVaultSvc;CGPS Service;C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [2013-5-8 56872]
R2 mozyprobackup;MozyPro Backup Service;C:\Program Files\MozyPro\mozyprobackup.exe [2013-1-23 55112]
R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-9-25 231752]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-9-23 243232]
R2 USBS3S4Detection;USBS3S4Detection;C:\OEM\USBDECTION\USBS3S4Detection.exe [2010-9-23 76320]
R3 AVer7231_x64;AVerMedia 7231 capture service;C:\Windows\System32\drivers\AVer7231_x64.sys [2010-9-23 1757952]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
R3 keycrypt;keycrypt;C:\Windows\System32\drivers\KeyCrypt64.sys [2013-5-20 25784]
R3 MBfilt;MBfilt;C:\Windows\System32\drivers\MBfilt64.sys [2007-10-10 32344]
R3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;C:\Windows\System32\drivers\RTL8192su.sys [2010-11-25 694888]
R3 rtlss;Service for enabling selective suspend to RTL device;C:\Windows\System32\drivers\rtlss.sys [2010-6-21 27240]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-5-10 22528]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-8 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-8 57856]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-7 1255736]
.
=============== Created Last 30 ================
.
2013-05-20 21:03:0676232----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{68295672-F7C9-4F35-B221-6407D6473034}\offreg.dll
2013-05-20 20:54:26--------d-----w-C:\Users\jenee9199\AppData\Local\White_Sky,_Inc
2013-05-20 20:54:26--------d-----w-C:\ProgramData\IsolatedStorage
2013-05-20 20:54:25--------d-----w-C:\Users\jenee9199\AppData\Local\ID Vault
2013-05-20 20:54:08--------d-----w-C:\Users\jenee9199\AppData\Roaming\ID Vault
2013-05-20 20:53:5025784----a-w-C:\Windows\System32\drivers\KeyCrypt64.sys
2013-05-20 20:53:49--------d-----w-C:\Program Files (x86)\KeyCryptSDK
2013-05-20 20:53:487725368----a-w-C:\Windows\SysWow64\ZALSDKCore.dll
2013-05-20 20:53:4849240----a-w-C:\Windows\System32\drivers\AntiLog64.sys
2013-05-20 20:53:48--------d-----w-C:\Windows\SysWow64\ZALSDK_uninst
2013-05-20 20:53:46--------d-----w-C:\Users\jenee9199\AppData\Local\Zemana
2013-05-20 20:53:32--------d-----w-C:\Program Files (x86)\xfin_portal
2013-05-20 20:53:23--------d-----w-C:\Program Files (x86)\Constant Guard Protection Suite
2013-05-20 20:53:05--------d-----w-C:\ProgramData\White Sky, Inc
2013-05-20 16:10:4065336----a-w-C:\Windows\System32\drivers\aswRvrt.sys
2013-05-20 16:10:40189936----a-w-C:\Windows\System32\drivers\aswVmm.sys
2013-05-17 14:20:319460464----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{68295672-F7C9-4F35-B221-6407D6473034}\mpengine.dll
2013-05-15 14:34:52983400----a-w-C:\Windows\System32\drivers\dxgkrnl.sys
2013-05-08 21:10:38--------d-----w-C:\Users\jenee9199\AppData\Local\{0C7069FB-134E-487A-A465-27B2D85B42D4}
2013-04-25 16:33:31--------d-----w-C:\Program Files (x86)\Sportsbook Poker
2013-04-25 16:04:13--------d-----w-C:\Users\jenee9199\AppData\Local\eclipse
2013-04-24 20:57:03--------d-----w-C:\Users\jenee9199\AppData\Local\{D56EC1EB-00C1-4558-8805-3EAD28789EFE}
2013-04-23 19:33:051656680----a-w-C:\Windows\System32\drivers\ntfs.sys
.
==================== Find3M ====================
.
2013-05-14 19:51:20692104----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-14 19:51:1971048----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-09 08:59:0772016----a-w-C:\Windows\System32\drivers\aswRdr2.sys
2013-05-09 08:59:071025808----a-w-C:\Windows\System32\drivers\aswSnx.sys
2013-05-09 08:59:0680816----a-w-C:\Windows\System32\drivers\aswMonFlt.sys
2013-05-09 08:58:3741664----a-w-C:\Windows\avastSS.scr
2013-05-02 07:06:08278800------w-C:\Windows\System32\MpSigStub.exe
2013-04-13 05:49:23135168----a-w-C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19350208----a-w-C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19308736----a-w-C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19111104----a-w-C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16474624----a-w-C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:152176512----a-w-C:\Windows\apppatch\AcGenral.dll
2013-04-10 06:01:54265064----a-w-C:\Windows\System32\drivers\dxgmms1.sys
2013-04-10 03:30:503153920----a-w-C:\Windows\System32\win32k.sys
2013-04-05 06:52:142242048----a-w-C:\Windows\System32\wininet.dll
2013-04-05 06:50:363958784----a-w-C:\Windows\System32\jscript9.dll
2013-04-05 06:50:3167072----a-w-C:\Windows\System32\iesetup.dll
2013-04-05 06:50:31136704----a-w-C:\Windows\System32\iesysprep.dll
2013-04-05 05:28:241767424----a-w-C:\Windows\SysWow64\wininet.dll
2013-04-05 05:26:262877440----a-w-C:\Windows\SysWow64\jscript9.dll
2013-04-05 05:26:2161440----a-w-C:\Windows\SysWow64\iesetup.dll
2013-04-05 05:26:21109056----a-w-C:\Windows\SysWow64\iesysprep.dll
2013-04-05 04:43:002706432----a-w-C:\Windows\System32\mshtml.tlb
2013-04-05 04:29:452706432----a-w-C:\Windows\SysWow64\mshtml.tlb
2013-04-05 03:51:1189600----a-w-C:\Windows\System32\RegisterIEPKEYs.exe
2013-04-05 03:38:2571680----a-w-C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-04-04 19:50:3225928----a-w-C:\Windows\System32\drivers\mbam.sys
2013-03-19 06:04:065550424----a-w-C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:53:5848640----a-w-C:\Windows\System32\wwanprotdim.dll
2013-03-19 05:53:58230400----a-w-C:\Windows\System32\wwansvc.dll
2013-03-19 05:46:5643520----a-w-C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:133968856----a-w-C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:103913560----a-w-C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:506656----a-w-C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33112640----a-w-C:\Windows\System32\smss.exe
2013-02-27 06:02:44111448----a-w-C:\Windows\System32\consent.exe
2013-02-27 05:48:001930752----a-w-C:\Windows\System32\authui.dll
2013-02-27 05:47:1070144----a-w-C:\Windows\System32\appinfo.dll
2013-02-27 04:49:241796096----a-w-C:\Windows\SysWow64\authui.dll
.
============= FINISH: 19:30:34.75 ===============
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.17.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
jenee9199 :: JENEE9199-PC [administrator]

5/20/2013 7:39:35 PM
mbam-log-2013-05-20 (19-39-35).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226128
Time elapsed: 6 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 
I'm sorry what is it that I need to attach? I thought I was suppose to copy/paste everything?
 
Sorry, I missed that...

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/2/2010 1:40:42 PM
System Uptime: 5/20/2013 12:50:29 PM (7 hours ago)
.
Motherboard: Gateway | | ZX4931
Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 580 GiB total, 404.183 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: Microsoft PS/2 Mouse
Device ID: ACPI\PNP0F03\4&15F6138A&0
Manufacturer: Microsoft
Name: Microsoft PS/2 Mouse
PNP Device ID: ACPI\PNP0F03\4&15F6138A&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP392: 5/14/2013 11:09:13 AM - Windows Update
RP393: 5/16/2013 3:00:36 AM - Windows Update
RP394: 5/20/2013 9:24:13 AM - Windows Backup
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
18 Wheels of Steel - American Long Haul
20,000 Notebook Games
5600
64 Bit HP CIO Components Installer
7300
7300_Help
7300Trb
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.5.5 MUI
Advertising Center
Agatha Christie - Death on the Nile
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Amazon MP3 Downloader 1.0.10
American Crafts, Baby - Girl Digikit
AntiLogger SDK version 1.5.6.849
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Ask Toolbar Updater
avast! Free Antivirus
Bejeweled 2 Deluxe
Bing Bar
Bing Desktop
Bing Rewards Client Installer
Blackhawk Striker 2
Bonjour
BufferChm
Build-a-lot 2
CCleaner
Chuzzle Deluxe
Constant Guard Protection Suite
Cook'n Deluxe
Copy
CyberLink PowerCinema
CyberLink PowerCinema Movie
CyberLink Touch Browser
CyberLink YouCam
D3DX10
DaisyTrail Happy Christmas 2010 Digikit
DaisyTrail Sweet Dreams Digikit
DaisyTrail Swirling Memories Digikit
DaisyTrail Thanksgiving 2010 Digikit
DaisyTrail Wedded Bliss Digikit
DaisyTrail Winter Wonderland Digikit
DaisyTrail, Yuletide Joy Digikit
Destinations
DeviceDiscovery
Digital TV for PC 2.0
Diner Dash 2 Restaurant Rescue
DocProc
Dora's Carnival Adventure
eBay Worldwide
FATE
Fax
Gateway Games
Gateway InfoCentre
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway TouchPortal
Gateway Updater
Google Chrome
Google Earth
Google Talk Plugin
Google Update Helper
GoToMeeting 5.4.0.1082
GPBaseService2
Hewlett-Packard ACLM.NET v1.1.0.0
honestech Easy Video Editor
Hotkey Utility
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
HP Product Detection
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
iCloud
Identity Card
ImagXpress
Inkscape 0.48.2
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Internet TV for Windows Media Center
iTunes
Java 7 Update 13
Java Auto Updater
Java(TM) 6 Update 35
Jewel Quest - Heritage
Jewel Quest Solitaire 2
John Deere Drive Green
Junk Mail filter update
Mahjong Mysteries - Ancient Egypt
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Meeting 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Starter 2010 - English
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Touch Pack for Windows 7
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft XNA Framework Redistributable 3.0
Microsoft XNA Framework Redistributable 3.1
MobileMe Control Panel
MozyPro
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
NETGEAR Genie
NETGEAR Live Parental Controls Management Utility 2.1.5
Network64
OCR Software by I.R.I.S. 13.0
PDF-XChange 3
Penguins!
Petz Sports
Picasa 3
Plants vs. Zombies
Polar Bowler
Polar Golfer
PreReq
PrintProjects
QuickTime
Realtek High Definition Audio Driver
Safari
SanDiskSecureAccess_Manager.exe
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Serif Christmas Card 2008 DigiKit
Serif Digital Scrapbook Artist 2
Serif Digital Scrapbook Artist Photobook, Wedding
Serif DrawPlus X4
Serif PagePlus X4
Serif PhotoPlus X4
Serif WebPlus X4
Shop for HP Supplies
Skype Click to Call
Skype™ 6.3
SmartFTP Client
SmartFTP Client Setup Files 4.0 (x64) (remove only)
SmartWebPrinting
Smilebox
SolutionCenter
SpeedFan (remove only)
Sportsbook Poker
Sportsbook.ag
Status
The Print Shop 2.0 Deluxe
THX TruStudio Pro
Times Reader
Tinychat
Tinychat Installer
Toolbox
TouchSettings
TrayApp
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Virtual Earth 3D (Beta)
Virtual Villagers 4 - The Tree of Life
WebReg
Welcome Center
WildTangent Games App
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Center Add-in for Silverlight
Windows Media Player Firefox Plugin
Windows Mobile Device Center
Windows Mobile Device Updater Component
XFINITY Toolbar
Yahoo! BrowserPlus 2.9.8
Yahoo! Toolbar
Zuma's Revenge
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== Event Viewer Messages From Past Week ========
.
5/20/2013 3:54:15 PM, Error: Service Control Manager [7030] - The CGPS Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
5/17/2013 9:08:51 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
5/16/2013 8:34:41 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
5/16/2013 8:32:14 AM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{0677D063-33C3-416A-8E49-3831042996C7} because another computer on the network has the same name. The server could not start.
5/16/2013 3:03:11 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Gateway.
5/16/2013 3:00:25 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The pipe has been ended.
5/16/2013 3:00:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
.
==== End Of File ===========================
 
redtarget.gif
Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

redtarget.gif
Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : jenee9199 [Admin rights]
Mode : Remove -- Date : 05/20/2013 20:36:44
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[RUN][ROGUE ST] HKUS\.DEFAULT[...]\Run : 20090604 (C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.exe /r "C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.rpd") -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD6400AAKS-22A7B2 +++++
--- User ---
[MBR] 954790059ffe26ba13a03c5940516c2b
[BSP] 2722e47a3f1df2dcfd4b306e18c7861e : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 16000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 32770048 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 32974848 | Size: 594378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_05202013_02d2036.txt >>
RKreport[1]_S_05202013_02d2035.txt ; RKreport[2]_D_05202013_02d2036.txt
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

Java version: 1.6.0_35

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 4258451456, free: 2125340672

------------ Kernel report ------------
05/20/2013 21:05:58
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\SysWOW64\speedfan.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\aswSnx.SYS
\SystemRoot\system32\DRIVERS\mozypro.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\Drivers\aswTdi.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\Drivers\aswrdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\System32\Drivers\aswSP.SYS
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\e1y60x64.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\AVer7231_x64.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\BdaSup.SYS
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\MBfilt64.sys
\SystemRoot\system32\DRIVERS\hidir.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\dc3d.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\point64.sys
\SystemRoot\System32\Drivers\rtlss.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\usbaudio.sys
\SystemRoot\system32\DRIVERS\RTL8192su.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\??\C:\Windows\system32\drivers\aswMonFlt.sys
\SystemRoot\System32\Drivers\aswFsBlk.SYS
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\drivers\npf.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\udfs.sys
\??\C:\Windows\system32\drivers\AntiLog64.sys
\SystemRoot\system32\DRIVERS\KeyCrypt64.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\rpcrt4.dll
\Windows\System32\clbcatq.dll
\Windows\System32\imagehlp.dll
\Windows\System32\urlmon.dll
\Windows\System32\gdi32.dll
\Windows\System32\kernel32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\difxapi.dll
\Windows\System32\wininet.dll
\Windows\System32\nsi.dll
\Windows\System32\imm32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\lpk.dll
\Windows\System32\ole32.dll
\Windows\System32\shell32.dll
\Windows\System32\advapi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\psapi.dll
\Windows\System32\usp10.dll
\Windows\System32\normaliz.dll
\Windows\System32\ws2_32.dll
\Windows\System32\iertutil.dll
\Windows\System32\user32.dll
\Windows\System32\msctf.dll
\Windows\System32\sechost.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\wintrust.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8007bb4630
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000090\
Lower Device Object: 0xfffffa8008573b60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80057be060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800474a050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.05.20.08
Downloaded database version: v2013.05.14.03
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80057be060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80057beab0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80057be060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800474a050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00c967470, 0xfffffa80057be060, 0xfffffa800479e790
Lower DeviceData: 0xfffff8a00cb1e160, 0xfffffa800474a050, 0xfffffa8004926520
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: EB3D8381

Partition information:

Partition 0 type is Other (0x27)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 32768000

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 32770048 Numsec = 204800
Partition file system is NTFS
Partition is bootable

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 32974848 Numsec = 1217286832

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 640135028736 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8007bb4630, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8008576b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007bb4630, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008573b60, DeviceName: \Device\00000090\, DriverName: \Driver\USBSTOR\
------------ End ----------
Done!
Performing system, memory and registry scan...
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
<<<2>>>
Can't get device number
Done!
Scan finished
=======================================
 
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.05.20.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
jenee9199 :: JENEE9199-PC [administrator]

5/20/2013 9:33:31 PM
mbar-log-2013-05-20 (21-33-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 32982
Time elapsed: 13 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 
I don't see anything malicious there.

In this forum, we make sure, your computer is free of malware and your computer is clean :)
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.
 
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