TechSpot

Keyboard Lag/Mouse Problems

Inactive
By Jenee
May 20, 2013
  1. Please help! I have spent all day trying to figure out what is wrong with my computer. It's having extreme lag while typing in ALL programs, online it doesn't matter. It is intermittent and I can't figure out the culprit. I am also having severe problems with my mouse that is lagging, not clicking, clicking then wanting to make me double click when I should only have to click. I have checked all my settings and they are all correct. The batteries in my mouse and keyboard are brand new.

    I have Malwarebytes installed and ran a scan and it came up with nothing. I am currently running a full scan with Avast put assume it will come back with nothing.

    Recently I had two new employees start working with me who has been using my network for working and one of the girls said she was having computer issues her first day.

    I also have children who are on FB all the time so the source is unknown.

    I just need this fixed to be able to work, as my computer is my lifeline to my clients.
     
  2. Broni

    Broni Malware Annihilator Posts: 47,078   +258

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. Jenee

    Jenee TS Rookie Topic Starter

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16576 BrowserJavaVersion: 10.13.2
    Run by jenee9199 at 19:29:34 on 2013-05-20
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.1348 [GMT -5:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\SYSTEM32\WISPTIS.EXE
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
    C:\OEM\USBDECTION\USBS3S4Detection.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\SYSTEM32\WISPTIS.EXE
    C:\Windows\system32\Dwm.exe
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
    C:\Windows\system32\taskeng.exe
    c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
    c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
    C:\Windows\system32\svchost.exe -k HPService
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\System32\WUDFHost.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\WindowsMobile\wmdc.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Zune\ZuneLauncher.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Users\jenee9199\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
    C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\svchost.exe -k WindowsMobile
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\MozyPro\mozyprostat.exe
    C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Windows\splwow64.exe
    C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
    C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe
    C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files (x86)\Ask.com\Updater\Updater.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files\MozyPro\mozyprobackup.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\MozyPro\mozyprobackup.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
    C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
    C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
    C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
    C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
    C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\OEM\USBDECTION\FixIt.exe
    C:\Windows\SysWOW64\ctfmon.exe
    C:\Windows\system32\prevhost.exe
    C:\PROGRA~2\MIF5BA~1\Office12\WINWORD.EXE
    Q:\140066.enu\Office14\WINWORDC.EXE
    Q:\140066.enu\Office14\OffSpon.EXE
    C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
    C:\Program Files (x86)\xfin_portal\ffHelper.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
    C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\jenee9199\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_202_ActiveX.exe
    C:\Program Files (x86)\xfin_portal\CIDGlobalLight.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://xfinity.comcast.net/?cid=cgps05202013
    uSearch Bar = hxxp://www.google.com/ie
    uSearch Page = hxxp://www.google.com
    uDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
    uDefault_Search_URL = hxxp://www.google.com/ie
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    mWinlogon: Userinit = userinit.exe,
    BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Constant Guard Protection Suite: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.13.506.2\NativeBHO.dll
    BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - C:\Program Files (x86)\xfin_portal\auxi\comcastAu.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
    BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
    TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
    TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: XFINITY Toolbar: {4b9bcce8-a70b-402a-a7e1-db96831ee26f} - C:\Program Files (x86)\xfin_portal\comcastdx.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [TVPlanet] <no file>
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Hotkey Utility] C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
    mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe" /r
    mRun: [UpdReg] C:\Windows\UpdReg.EXE
    mRun: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\3.0"
    mRun: [YouCam Mirror Tray icon] "C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe" /s
    mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [Conime] C:\Windows\System32\conime.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
    dRun: [20090604] C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.exe /r "C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.rpd"
    StartupFolder: C:\Users\JENEE9~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MOZYPR~1.LNK - C:\Program Files\MozyPro\mozyprostat.exe
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{0677D063-33C3-416A-8E49-3831042996C7} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{0677D063-33C3-416A-8E49-3831042996C7}\64F68764965303 : DHCPNameServer = 192.168.43.1
    TCP: Interfaces\{0677D063-33C3-416A-8E49-3831042996C7}\65562796A7F6E6024425F49444850213233333 : DHCPNameServer = 192.168.42.1
    TCP: Interfaces\{2A076065-1F71-48BB-820F-E954E728B0CF} : DHCPNameServer = 172.26.38.1 172.26.38.2
    TCP: Interfaces\{8e26078e-a59e-4307-ad32-6d0e8246ac4b} : NameServer = 75.75.75.75,75.75.76.76
    TCP: Interfaces\{8e26078e-a59e-4307-ad32-6d0e8246ac4b} : DHCPNameServer = 192.168.1.1
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    AppInit_DLLs= C:\PROGRA~2\KEYCRY~1\KEYCRY~3.DLL
    SSODL: WebCheck - <orphaned>
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll
    x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
    x64-Run: [TouchORB] C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe
    x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    x64-Run: [THXCfg64] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64
    x64-Run: [TouchPortal] C:\Program Files (x86)\Gateway\Gateway TouchPortal\TouchPortal.exe
    x64-Run: [Windows Mobile Device Center] C:\Windows\WindowsMobile\wmdc.exe
    x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
    x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
    x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-5-20 65336]
    R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-5-20 189936]
    R1 AntiLog32;AntiLog32;C:\Windows\System32\drivers\AntiLog64.sys [2013-5-20 49240]
    R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-4-25 1025808]
    R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-1-21 378432]
    R1 mozyproFilter;mozyproFilter;C:\Windows\System32\drivers\mozypro.sys [2013-3-8 67808]
    R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-1-21 33400]
    R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-1-21 80816]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2013-5-20 46808]
    R2 BingDesktopUpdate;Bing Desktop Update service;C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-4-10 168592]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]
    R2 IDVaultSvc;CGPS Service;C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [2013-5-8 56872]
    R2 mozyprobackup;MozyPro Backup Service;C:\Program Files\MozyPro\mozyprobackup.exe [2013-1-23 55112]
    R2 NETGEARGenieDaemon;NETGEARGenieDaemon;C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe [2012-9-25 231752]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
    R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-9-23 243232]
    R2 USBS3S4Detection;USBS3S4Detection;C:\OEM\USBDECTION\USBS3S4Detection.exe [2010-9-23 76320]
    R3 AVer7231_x64;AVerMedia 7231 capture service;C:\Windows\System32\drivers\AVer7231_x64.sys [2010-9-23 1757952]
    R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
    R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
    R3 keycrypt;keycrypt;C:\Windows\System32\drivers\KeyCrypt64.sys [2013-5-20 25784]
    R3 MBfilt;MBfilt;C:\Windows\System32\drivers\MBfilt64.sys [2007-10-10 32344]
    R3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;C:\Windows\System32\drivers\RTL8192su.sys [2010-11-25 694888]
    R3 rtlss;Service for enabling selective suspend to RTL device;C:\Windows\System32\drivers\rtlss.sys [2010-6-21 27240]
    R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
    R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
    R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
    R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
    S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-5-10 22528]
    S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-8 19456]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-8 57856]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-7 1255736]
    .
    =============== Created Last 30 ================
    .
    2013-05-20 21:03:0676232----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{68295672-F7C9-4F35-B221-6407D6473034}\offreg.dll
    2013-05-20 20:54:26--------d-----w-C:\Users\jenee9199\AppData\Local\White_Sky,_Inc
    2013-05-20 20:54:26--------d-----w-C:\ProgramData\IsolatedStorage
    2013-05-20 20:54:25--------d-----w-C:\Users\jenee9199\AppData\Local\ID Vault
    2013-05-20 20:54:08--------d-----w-C:\Users\jenee9199\AppData\Roaming\ID Vault
    2013-05-20 20:53:5025784----a-w-C:\Windows\System32\drivers\KeyCrypt64.sys
    2013-05-20 20:53:49--------d-----w-C:\Program Files (x86)\KeyCryptSDK
    2013-05-20 20:53:487725368----a-w-C:\Windows\SysWow64\ZALSDKCore.dll
    2013-05-20 20:53:4849240----a-w-C:\Windows\System32\drivers\AntiLog64.sys
    2013-05-20 20:53:48--------d-----w-C:\Windows\SysWow64\ZALSDK_uninst
    2013-05-20 20:53:46--------d-----w-C:\Users\jenee9199\AppData\Local\Zemana
    2013-05-20 20:53:32--------d-----w-C:\Program Files (x86)\xfin_portal
    2013-05-20 20:53:23--------d-----w-C:\Program Files (x86)\Constant Guard Protection Suite
    2013-05-20 20:53:05--------d-----w-C:\ProgramData\White Sky, Inc
    2013-05-20 16:10:4065336----a-w-C:\Windows\System32\drivers\aswRvrt.sys
    2013-05-20 16:10:40189936----a-w-C:\Windows\System32\drivers\aswVmm.sys
    2013-05-17 14:20:319460464----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{68295672-F7C9-4F35-B221-6407D6473034}\mpengine.dll
    2013-05-15 14:34:52983400----a-w-C:\Windows\System32\drivers\dxgkrnl.sys
    2013-05-08 21:10:38--------d-----w-C:\Users\jenee9199\AppData\Local\{0C7069FB-134E-487A-A465-27B2D85B42D4}
    2013-04-25 16:33:31--------d-----w-C:\Program Files (x86)\Sportsbook Poker
    2013-04-25 16:04:13--------d-----w-C:\Users\jenee9199\AppData\Local\eclipse
    2013-04-24 20:57:03--------d-----w-C:\Users\jenee9199\AppData\Local\{D56EC1EB-00C1-4558-8805-3EAD28789EFE}
    2013-04-23 19:33:051656680----a-w-C:\Windows\System32\drivers\ntfs.sys
    .
    ==================== Find3M ====================
    .
    2013-05-14 19:51:20692104----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
    2013-05-14 19:51:1971048----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-05-09 08:59:0772016----a-w-C:\Windows\System32\drivers\aswRdr2.sys
    2013-05-09 08:59:071025808----a-w-C:\Windows\System32\drivers\aswSnx.sys
    2013-05-09 08:59:0680816----a-w-C:\Windows\System32\drivers\aswMonFlt.sys
    2013-05-09 08:58:3741664----a-w-C:\Windows\avastSS.scr
    2013-05-02 07:06:08278800------w-C:\Windows\System32\MpSigStub.exe
    2013-04-13 05:49:23135168----a-w-C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
    2013-04-13 05:49:19350208----a-w-C:\Windows\apppatch\AppPatch64\AcLayers.dll
    2013-04-13 05:49:19308736----a-w-C:\Windows\apppatch\AppPatch64\AcGenral.dll
    2013-04-13 05:49:19111104----a-w-C:\Windows\apppatch\AppPatch64\acspecfc.dll
    2013-04-13 04:45:16474624----a-w-C:\Windows\apppatch\AcSpecfc.dll
    2013-04-13 04:45:152176512----a-w-C:\Windows\apppatch\AcGenral.dll
    2013-04-10 06:01:54265064----a-w-C:\Windows\System32\drivers\dxgmms1.sys
    2013-04-10 03:30:503153920----a-w-C:\Windows\System32\win32k.sys
    2013-04-05 06:52:142242048----a-w-C:\Windows\System32\wininet.dll
    2013-04-05 06:50:363958784----a-w-C:\Windows\System32\jscript9.dll
    2013-04-05 06:50:3167072----a-w-C:\Windows\System32\iesetup.dll
    2013-04-05 06:50:31136704----a-w-C:\Windows\System32\iesysprep.dll
    2013-04-05 05:28:241767424----a-w-C:\Windows\SysWow64\wininet.dll
    2013-04-05 05:26:262877440----a-w-C:\Windows\SysWow64\jscript9.dll
    2013-04-05 05:26:2161440----a-w-C:\Windows\SysWow64\iesetup.dll
    2013-04-05 05:26:21109056----a-w-C:\Windows\SysWow64\iesysprep.dll
    2013-04-05 04:43:002706432----a-w-C:\Windows\System32\mshtml.tlb
    2013-04-05 04:29:452706432----a-w-C:\Windows\SysWow64\mshtml.tlb
    2013-04-05 03:51:1189600----a-w-C:\Windows\System32\RegisterIEPKEYs.exe
    2013-04-05 03:38:2571680----a-w-C:\Windows\SysWow64\RegisterIEPKEYs.exe
    2013-04-04 19:50:3225928----a-w-C:\Windows\System32\drivers\mbam.sys
    2013-03-19 06:04:065550424----a-w-C:\Windows\System32\ntoskrnl.exe
    2013-03-19 05:53:5848640----a-w-C:\Windows\System32\wwanprotdim.dll
    2013-03-19 05:53:58230400----a-w-C:\Windows\System32\wwansvc.dll
    2013-03-19 05:46:5643520----a-w-C:\Windows\System32\csrsrv.dll
    2013-03-19 05:04:133968856----a-w-C:\Windows\SysWow64\ntkrnlpa.exe
    2013-03-19 05:04:103913560----a-w-C:\Windows\SysWow64\ntoskrnl.exe
    2013-03-19 04:47:506656----a-w-C:\Windows\SysWow64\apisetschema.dll
    2013-03-19 03:06:33112640----a-w-C:\Windows\System32\smss.exe
    2013-02-27 06:02:44111448----a-w-C:\Windows\System32\consent.exe
    2013-02-27 05:48:001930752----a-w-C:\Windows\System32\authui.dll
    2013-02-27 05:47:1070144----a-w-C:\Windows\System32\appinfo.dll
    2013-02-27 04:49:241796096----a-w-C:\Windows\SysWow64\authui.dll
    .
    ============= FINISH: 19:30:34.75 ===============
     
  4. Jenee

    Jenee TS Rookie Topic Starter

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.05.17.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16576
    jenee9199 :: JENEE9199-PC [administrator]

    5/20/2013 7:39:35 PM
    mbam-log-2013-05-20 (19-39-35).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 226128
    Time elapsed: 6 minute(s), 54 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  5. Broni

    Broni Malware Annihilator Posts: 47,078   +258

    Attach.txt?
     
  6. Jenee

    Jenee TS Rookie Topic Starter

    I'm sorry what is it that I need to attach? I thought I was suppose to copy/paste everything?
     
  7. Broni

    Broni Malware Annihilator Posts: 47,078   +258

    Yes. DDS produced two files: DDS.txt and Attach.txt.
    The latter is missing.
     
  8. Jenee

    Jenee TS Rookie Topic Starter

    Sorry, I missed that...

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 12/2/2010 1:40:42 PM
    System Uptime: 5/20/2013 12:50:29 PM (7 hours ago)
    .
    Motherboard: Gateway | | ZX4931
    Processor: Pentium(R) Dual-Core CPU E5500 @ 2.80GHz | CPU 1 | 2803/200mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 580 GiB total, 404.183 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
    Description: Microsoft PS/2 Mouse
    Device ID: ACPI\PNP0F03\4&15F6138A&0
    Manufacturer: Microsoft
    Name: Microsoft PS/2 Mouse
    PNP Device ID: ACPI\PNP0F03\4&15F6138A&0
    Service: i8042prt
    .
    ==== System Restore Points ===================
    .
    RP392: 5/14/2013 11:09:13 AM - Windows Update
    RP393: 5/16/2013 3:00:36 AM - Windows Update
    RP394: 5/20/2013 9:24:13 AM - Windows Backup
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    18 Wheels of Steel - American Long Haul
    20,000 Notebook Games
    5600
    64 Bit HP CIO Components Installer
    7300
    7300_Help
    7300Trb
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.5.5 MUI
    Advertising Center
    Agatha Christie - Death on the Nile
    AIO_CDB_ProductContext
    AIO_CDB_Software
    AIO_Scan
    Amazon MP3 Downloader 1.0.10
    American Crafts, Baby - Girl Digikit
    AntiLogger SDK version 1.5.6.849
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Ask Toolbar
    Ask Toolbar Updater
    avast! Free Antivirus
    Bejeweled 2 Deluxe
    Bing Bar
    Bing Desktop
    Bing Rewards Client Installer
    Blackhawk Striker 2
    Bonjour
    BufferChm
    Build-a-lot 2
    CCleaner
    Chuzzle Deluxe
    Constant Guard Protection Suite
    Cook'n Deluxe
    Copy
    CyberLink PowerCinema
    CyberLink PowerCinema Movie
    CyberLink Touch Browser
    CyberLink YouCam
    D3DX10
    DaisyTrail Happy Christmas 2010 Digikit
    DaisyTrail Sweet Dreams Digikit
    DaisyTrail Swirling Memories Digikit
    DaisyTrail Thanksgiving 2010 Digikit
    DaisyTrail Wedded Bliss Digikit
    DaisyTrail Winter Wonderland Digikit
    DaisyTrail, Yuletide Joy Digikit
    Destinations
    DeviceDiscovery
    Digital TV for PC 2.0
    Diner Dash 2 Restaurant Rescue
    DocProc
    Dora's Carnival Adventure
    eBay Worldwide
    FATE
    Fax
    Gateway Games
    Gateway InfoCentre
    Gateway Recovery Management
    Gateway Registration
    Gateway ScreenSaver
    Gateway TouchPortal
    Gateway Updater
    Google Chrome
    Google Earth
    Google Talk Plugin
    Google Update Helper
    GoToMeeting 5.4.0.1082
    GPBaseService2
    Hewlett-Packard ACLM.NET v1.1.0.0
    honestech Easy Video Editor
    Hotkey Utility
    HP Customer Participation Program 13.0
    HP Imaging Device Functions 13.0
    HP Photosmart Essential 3.5
    HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B
    HP Product Detection
    HP Smart Web Printing 4.51
    HP Solution Center 13.0
    HP Update
    HPDiagnosticAlert
    HPPhotoGadget
    HPPhotoSmartDiscLabelContent1
    HPPhotosmartEssential
    HPProductAssistant
    HPSSupply
    iCloud
    Identity Card
    ImagXpress
    Inkscape 0.48.2
    Intel(R) Control Center
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    Internet TV for Windows Media Center
    iTunes
    Java 7 Update 13
    Java Auto Updater
    Java(TM) 6 Update 35
    Jewel Quest - Heritage
    Jewel Quest Solitaire 2
    John Deere Drive Green
    Junk Mail filter update
    Mahjong Mysteries - Ancient Egypt
    Malwarebytes Anti-Malware version 1.75.0.1300
    MarketResearch
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Mouse and Keyboard Center
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Live Meeting 2007
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Starter 2010 - English
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Touch Pack for Windows 7
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft XNA Framework Redistributable 3.0
    Microsoft XNA Framework Redistributable 3.1
    MobileMe Control Panel
    MozyPro
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero 9 Essentials
    Nero ControlCenter
    Nero DiscSpeed
    Nero DiscSpeed Help
    Nero DriveSpeed
    Nero DriveSpeed Help
    Nero Express Help
    Nero InfoTool
    Nero InfoTool Help
    Nero Installer
    Nero Online Upgrade
    Nero StartSmart
    Nero StartSmart Help
    Nero StartSmart OEM
    NeroExpress
    neroxml
    NETGEAR Genie
    NETGEAR Live Parental Controls Management Utility 2.1.5
    Network64
    OCR Software by I.R.I.S. 13.0
    PDF-XChange 3
    Penguins!
    Petz Sports
    Picasa 3
    Plants vs. Zombies
    Polar Bowler
    Polar Golfer
    PreReq
    PrintProjects
    QuickTime
    Realtek High Definition Audio Driver
    Safari
    SanDiskSecureAccess_Manager.exe
    Scan
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Serif Christmas Card 2008 DigiKit
    Serif Digital Scrapbook Artist 2
    Serif Digital Scrapbook Artist Photobook, Wedding
    Serif DrawPlus X4
    Serif PagePlus X4
    Serif PhotoPlus X4
    Serif WebPlus X4
    Shop for HP Supplies
    Skype Click to Call
    Skype™ 6.3
    SmartFTP Client
    SmartFTP Client Setup Files 4.0 (x64) (remove only)
    SmartWebPrinting
    Smilebox
    SolutionCenter
    SpeedFan (remove only)
    Sportsbook Poker
    Sportsbook.ag
    Status
    The Print Shop 2.0 Deluxe
    THX TruStudio Pro
    Times Reader
    Tinychat
    Tinychat Installer
    Toolbox
    TouchSettings
    TrayApp
    UnloadSupport
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update Installer for WildTangent Games App
    Virtual Earth 3D (Beta)
    Virtual Villagers 4 - The Tree of Life
    WebReg
    Welcome Center
    WildTangent Games App
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Center Add-in for Silverlight
    Windows Media Player Firefox Plugin
    Windows Mobile Device Center
    Windows Mobile Device Updater Component
    XFINITY Toolbar
    Yahoo! BrowserPlus 2.9.8
    Yahoo! Toolbar
    Zuma's Revenge
    Zune
    Zune Language Pack (CHS)
    Zune Language Pack (CHT)
    Zune Language Pack (CSY)
    Zune Language Pack (DAN)
    Zune Language Pack (DEU)
    Zune Language Pack (ELL)
    Zune Language Pack (ESP)
    Zune Language Pack (FIN)
    Zune Language Pack (FRA)
    Zune Language Pack (HUN)
    Zune Language Pack (IND)
    Zune Language Pack (ITA)
    Zune Language Pack (JPN)
    Zune Language Pack (KOR)
    Zune Language Pack (MSL)
    Zune Language Pack (NLD)
    Zune Language Pack (NOR)
    Zune Language Pack (PLK)
    Zune Language Pack (PTB)
    Zune Language Pack (PTG)
    Zune Language Pack (RUS)
    Zune Language Pack (SVE)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    5/20/2013 3:54:15 PM, Error: Service Control Manager [7030] - The CGPS Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
    5/17/2013 9:08:51 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
    5/16/2013 8:34:41 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
    5/16/2013 8:32:14 AM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{0677D063-33C3-416A-8E49-3831042996C7} because another computer on the network has the same name. The server could not start.
    5/16/2013 3:03:11 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Gateway.
    5/16/2013 3:00:25 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The pipe has been ended.
    5/16/2013 3:00:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
    .
    ==== End Of File ===========================
     
  9. Broni

    Broni Malware Annihilator Posts: 47,078   +258

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  10. Jenee

    Jenee TS Rookie Topic Starter

    RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
    Website : http://tigzy.geekstogo.com/roguekiller.php
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : jenee9199 [Admin rights]
    Mode : Remove -- Date : 05/20/2013 20:36:44
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 3 ¤¤¤
    [RUN][ROGUE ST] HKUS\.DEFAULT[...]\Run : 20090604 (C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.exe /r "C:\Program Files (x86)\The Print Shop 2.0 Deluxe\RegApp\encore_reg.rpd") -> DELETED
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED] ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> C:\Windows\system32\drivers\etc\hosts



    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: WDC WD6400AAKS-22A7B2 +++++
    --- User ---
    [MBR] 954790059ffe26ba13a03c5940516c2b
    [BSP] 2722e47a3f1df2dcfd4b306e18c7861e : Windows 7/8 MBR Code
    Partition table:
    0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 16000 Mo
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 32770048 | Size: 100 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 32974848 | Size: 594378 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[2]_D_05202013_02d2036.txt >>
    RKreport[1]_S_05202013_02d2035.txt ; RKreport[2]_D_05202013_02d2036.txt
     
  11. Jenee

    Jenee TS Rookie Topic Starter

    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.05.0.1001

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x64

    Account is Administrative

    Internet Explorer version: 10.0.9200.16576

    Java version: 1.6.0_35

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
    CPU speed: 2.793000 GHz
    Memory total: 4258451456, free: 2125340672

    ------------ Kernel report ------------
    05/20/2013 21:05:58
    ------------ Loaded modules -----------
    \SystemRoot\system32\ntoskrnl.exe
    \SystemRoot\system32\hal.dll
    \SystemRoot\system32\kdcom.dll
    \SystemRoot\system32\mcupdate_GenuineIntel.dll
    \SystemRoot\system32\PSHED.dll
    \SystemRoot\system32\CLFS.SYS
    \SystemRoot\system32\CI.dll
    \SystemRoot\system32\drivers\Wdf01000.sys
    \SystemRoot\system32\drivers\WDFLDR.SYS
    \SystemRoot\system32\drivers\ACPI.sys
    \SystemRoot\system32\drivers\WMILIB.SYS
    \SystemRoot\system32\drivers\msisadrv.sys
    \SystemRoot\system32\drivers\pci.sys
    \SystemRoot\system32\drivers\vdrvroot.sys
    \SystemRoot\System32\drivers\partmgr.sys
    \SystemRoot\system32\drivers\volmgr.sys
    \SystemRoot\System32\drivers\volmgrx.sys
    \SystemRoot\System32\drivers\mountmgr.sys
    \SystemRoot\system32\DRIVERS\iaStor.sys
    \SystemRoot\system32\drivers\atapi.sys
    \SystemRoot\system32\drivers\ataport.SYS
    \SystemRoot\system32\drivers\amdxata.sys
    \SystemRoot\system32\drivers\fltmgr.sys
    \SystemRoot\system32\drivers\fileinfo.sys
    \SystemRoot\System32\Drivers\Ntfs.sys
    \SystemRoot\System32\Drivers\msrpc.sys
    \SystemRoot\System32\Drivers\ksecdd.sys
    \SystemRoot\System32\Drivers\cng.sys
    \SystemRoot\System32\drivers\pcw.sys
    \SystemRoot\System32\Drivers\Fs_Rec.sys
    \SystemRoot\system32\drivers\ndis.sys
    \SystemRoot\system32\drivers\NETIO.SYS
    \SystemRoot\System32\Drivers\ksecpkg.sys
    \SystemRoot\System32\drivers\tcpip.sys
    \SystemRoot\System32\drivers\fwpkclnt.sys
    \SystemRoot\system32\drivers\volsnap.sys
    \SystemRoot\System32\Drivers\spldr.sys
    \SystemRoot\SysWOW64\speedfan.sys
    \SystemRoot\System32\drivers\rdyboost.sys
    \SystemRoot\System32\Drivers\mup.sys
    \SystemRoot\System32\drivers\hwpolicy.sys
    \SystemRoot\System32\DRIVERS\fvevol.sys
    \SystemRoot\system32\DRIVERS\disk.sys
    \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
    \SystemRoot\System32\Drivers\aswVmm.sys
    \SystemRoot\System32\Drivers\aswRvrt.sys
    \SystemRoot\system32\DRIVERS\cdrom.sys
    \SystemRoot\System32\Drivers\aswSnx.SYS
    \SystemRoot\system32\DRIVERS\mozypro.sys
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\drivers\VIDEOPRT.SYS
    \SystemRoot\System32\drivers\watchdog.sys
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\system32\drivers\rdpencdd.sys
    \SystemRoot\system32\drivers\rdprefmp.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\tdx.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\System32\Drivers\aswTdi.SYS
    \SystemRoot\system32\drivers\afd.sys
    \SystemRoot\System32\Drivers\aswrdr2.sys
    \SystemRoot\System32\DRIVERS\netbt.sys
    \SystemRoot\system32\DRIVERS\wfplwf.sys
    \SystemRoot\system32\DRIVERS\pacer.sys
    \SystemRoot\system32\DRIVERS\vwififlt.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\drivers\termdd.sys
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\drivers\nsiproxy.sys
    \SystemRoot\system32\drivers\mssmbios.sys
    \SystemRoot\System32\drivers\discache.sys
    \SystemRoot\System32\Drivers\dfsc.sys
    \SystemRoot\system32\DRIVERS\blbdrive.sys
    \SystemRoot\System32\Drivers\aswSP.SYS
    \SystemRoot\system32\DRIVERS\tunnel.sys
    \SystemRoot\system32\DRIVERS\intelppm.sys
    \SystemRoot\system32\DRIVERS\igdkmd64.sys
    \SystemRoot\System32\drivers\dxgkrnl.sys
    \SystemRoot\System32\drivers\dxgmms1.sys
    \SystemRoot\system32\DRIVERS\e1y60x64.sys
    \SystemRoot\system32\DRIVERS\usbuhci.sys
    \SystemRoot\system32\DRIVERS\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\usbehci.sys
    \SystemRoot\system32\drivers\HDAudBus.sys
    \SystemRoot\system32\DRIVERS\AVer7231_x64.sys
    \SystemRoot\system32\DRIVERS\ks.sys
    \SystemRoot\system32\DRIVERS\BdaSup.SYS
    \SystemRoot\system32\drivers\ksthunk.sys
    \SystemRoot\system32\DRIVERS\mouclass.sys
    \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    \SystemRoot\system32\drivers\wmiacpi.sys
    \SystemRoot\system32\drivers\CompositeBus.sys
    \SystemRoot\system32\DRIVERS\AgileVpn.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\rassstp.sys
    \SystemRoot\system32\DRIVERS\kbdclass.sys
    \SystemRoot\system32\drivers\swenum.sys
    \SystemRoot\system32\DRIVERS\circlass.sys
    \SystemRoot\system32\drivers\umbus.sys
    \SystemRoot\system32\DRIVERS\usbhub.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\drivers\RTKVHD64.sys
    \SystemRoot\system32\drivers\portcls.sys
    \SystemRoot\system32\drivers\drmk.sys
    \SystemRoot\system32\drivers\MBfilt64.sys
    \SystemRoot\system32\DRIVERS\hidir.sys
    \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    \SystemRoot\system32\DRIVERS\kbdhid.sys
    \SystemRoot\system32\DRIVERS\mouhid.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\System32\Drivers\crashdmp.sys
    \SystemRoot\System32\Drivers\dump_iaStor.sys
    \SystemRoot\System32\Drivers\dump_dumpfve.sys
    \SystemRoot\system32\DRIVERS\monitor.sys
    \SystemRoot\System32\TSDDD.dll
    \SystemRoot\System32\cdd.dll
    \SystemRoot\system32\DRIVERS\hidusb.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\DRIVERS\usbccgp.sys
    \SystemRoot\system32\DRIVERS\dc3d.sys
    \SystemRoot\System32\ATMFD.DLL
    \SystemRoot\system32\DRIVERS\point64.sys
    \SystemRoot\System32\Drivers\rtlss.sys
    \SystemRoot\System32\Drivers\usbvideo.sys
    \SystemRoot\system32\drivers\luafv.sys
    \SystemRoot\system32\drivers\usbaudio.sys
    \SystemRoot\system32\DRIVERS\RTL8192su.sys
    \SystemRoot\system32\DRIVERS\vwifibus.sys
    \??\C:\Windows\system32\drivers\aswMonFlt.sys
    \SystemRoot\System32\Drivers\aswFsBlk.SYS
    \SystemRoot\system32\DRIVERS\Sftvollh.sys
    \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    \SystemRoot\system32\DRIVERS\lltdio.sys
    \SystemRoot\system32\DRIVERS\nwifi.sys
    \SystemRoot\system32\DRIVERS\ndisuio.sys
    \SystemRoot\system32\DRIVERS\rspndr.sys
    \SystemRoot\system32\DRIVERS\vwifimp.sys
    \SystemRoot\system32\drivers\HTTP.sys
    \SystemRoot\system32\DRIVERS\bowser.sys
    \SystemRoot\System32\drivers\mpsdrv.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    \??\C:\Windows\system32\drivers\npf.sys
    \SystemRoot\system32\drivers\peauth.sys
    \SystemRoot\System32\Drivers\secdrv.SYS
    \SystemRoot\system32\DRIVERS\Sftfslh.sys
    \SystemRoot\system32\DRIVERS\Sftplaylh.sys
    \SystemRoot\System32\DRIVERS\srvnet.sys
    \SystemRoot\System32\drivers\tcpipreg.sys
    \SystemRoot\System32\DRIVERS\srv2.sys
    \SystemRoot\System32\DRIVERS\srv.sys
    \SystemRoot\system32\DRIVERS\Sftredirlh.sys
    \SystemRoot\system32\drivers\WudfPf.sys
    \SystemRoot\system32\DRIVERS\WUDFRd.sys
    \SystemRoot\system32\DRIVERS\cdfs.sys
    \SystemRoot\system32\DRIVERS\udfs.sys
    \??\C:\Windows\system32\drivers\AntiLog64.sys
    \SystemRoot\system32\DRIVERS\KeyCrypt64.sys
    \??\C:\Windows\system32\drivers\mbamchameleon.sys
    \??\C:\Windows\system32\drivers\mbamswissarmy.sys
    \Windows\System32\ntdll.dll
    \Windows\System32\smss.exe
    \Windows\System32\apisetschema.dll
    \Windows\System32\autochk.exe
    \Windows\System32\rpcrt4.dll
    \Windows\System32\clbcatq.dll
    \Windows\System32\imagehlp.dll
    \Windows\System32\urlmon.dll
    \Windows\System32\gdi32.dll
    \Windows\System32\kernel32.dll
    \Windows\System32\shlwapi.dll
    \Windows\System32\comdlg32.dll
    \Windows\System32\oleaut32.dll
    \Windows\System32\msvcrt.dll
    \Windows\System32\difxapi.dll
    \Windows\System32\wininet.dll
    \Windows\System32\nsi.dll
    \Windows\System32\imm32.dll
    \Windows\System32\Wldap32.dll
    \Windows\System32\lpk.dll
    \Windows\System32\ole32.dll
    \Windows\System32\shell32.dll
    \Windows\System32\advapi32.dll
    \Windows\System32\setupapi.dll
    \Windows\System32\psapi.dll
    \Windows\System32\usp10.dll
    \Windows\System32\normaliz.dll
    \Windows\System32\ws2_32.dll
    \Windows\System32\iertutil.dll
    \Windows\System32\user32.dll
    \Windows\System32\msctf.dll
    \Windows\System32\sechost.dll
    \Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
    \Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    \Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    \Windows\System32\KernelBase.dll
    \Windows\System32\comctl32.dll
    \Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    \Windows\System32\devobj.dll
    \Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
    \Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
    \Windows\System32\crypt32.dll
    \Windows\System32\cfgmgr32.dll
    \Windows\System32\wintrust.dll
    \Windows\System32\msasn1.dll
    \Windows\SysWOW64\normaliz.dll
    ----------- End -----------
    <<<1>>>
    Upper Device Name: \Device\Harddisk1\DR1
    Upper Device Object: 0xfffffa8007bb4630
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000090\
    Lower Device Object: 0xfffffa8008573b60
    Lower Device Driver Name: \Driver\USBSTOR\
    Driver name found: USBSTOR
    Initialization returned 0x0
    Load Function returned 0x0
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xfffffa80057be060
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IAAStorageDevice-1\
    Lower Device Object: 0xfffffa800474a050
    Lower Device Driver Name: \Driver\iaStor\
    Driver name found: iaStor
    Initialization returned 0x0
    Load Function returned 0x0
    Downloaded database version: v2013.05.20.08
    Downloaded database version: v2013.05.14.03
    Initializing...
    Done!
    <<<2>>>
    Device number: 0, partition: 3
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xfffffa80057be060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xfffffa80057beab0, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xfffffa80057be060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xfffffa800474a050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    Upper DeviceData: 0xfffff8a00c967470, 0xfffffa80057be060, 0xfffffa800479e790
    Lower DeviceData: 0xfffff8a00cb1e160, 0xfffffa800474a050, 0xfffffa8004926520
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning directory: C:\Windows\system32\drivers...
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Done!
    Drive 0
    Scanning MBR on drive 0...
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: EB3D8381

    Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048 Numsec = 32768000

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 32770048 Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 32974848 Numsec = 1217286832

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0 Numsec = 0

    Disk Size: 640135028736 bytes
    Sector size: 512 bytes

    Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...
    Physical Sector Size: 0
    Drive: 1, DevicePointer: 0xfffffa8007bb4630, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xfffffa8008576b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xfffffa8007bb4630, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
    DevicePointer: 0xfffffa8008573b60, DeviceName: \Device\00000090\, DriverName: \Driver\USBSTOR\
    ------------ End ----------
    Done!
    Performing system, memory and registry scan...
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    <<<2>>>
    Can't get device number
    Done!
    Scan finished
    =======================================
     
     
  12. Jenee

    Jenee TS Rookie Topic Starter

    Malwarebytes Anti-Rootkit BETA 1.05.0.1001
    www.malwarebytes.org

    Database version: v2013.05.20.08

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16576
    jenee9199 :: JENEE9199-PC [administrator]

    5/20/2013 9:33:31 PM
    mbar-log-2013-05-20 (21-33-31).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
    Scan options disabled:
    Objects scanned: 32982
    Time elapsed: 13 minute(s), 48 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  13. Broni

    Broni Malware Annihilator Posts: 47,078   +258

    I don't see anything malicious there.

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  14. Jenee

    Jenee TS Rookie Topic Starter

    I'm sorry go where to get more attention on this matter?

    Thank you for your help!
     
  15. Broni

    Broni Malware Annihilator Posts: 47,078   +258

  16. Jenee

    Jenee TS Rookie Topic Starter

    Thanks!
     
  17. Broni

    Broni Malware Annihilator Posts: 47,078   +258



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