TechSpot

Laptop Crashes - Possible Malware

Inactive
By christineapple
Oct 24, 2013
  1. Hi,

    Can someone help. I bought a laptop off of my friend and I have been having some problems. My laptop randomly crashes. A blue screen of death appears and some computer scripting then my laptop reboots. I'm not sure if there is a virus or malware causing this or not.

    I have posted the logs.below:-

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.10.24.06

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Laura :: A37139D5D976437 [administrator]

    10/24/2013 7:03:43 PM
    mbam-log-2013-10-24 (19-03-43).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 236899
    Time elapsed: 12 minute(s), 30 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.45.2
    Run by Laura at 19:34:32 on 2013-10-24
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1482 [GMT 1:00]
    .
    AV: Avira Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    .
    ============== Running Processes ================
    .
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Cyberlink\Shared Files\brs.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Windows Media Player\WMPNetwk.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\SearchFilterHost.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    C:\WINDOWS\system32\svchost.exe -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
    BHO: BitComet Helper: {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\stsystra.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
    mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
    mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
    mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    uPolicies-Explorer: NoDriveAutoRun = dword:67108863
    uPolicies-Explorer: NoDrives = dword:0
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    mPolicies-Explorer: NoDriveAutoRun = dword:67108863
    mPolicies-Explorer: NoDrives = dword:0
    mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    mPolicies-Explorer: NoDriveAutoRun = dword:67108863
    IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
    IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll/206
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    .
    INFO: HKCU has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    .
    INFO: HKLM has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1351603706328
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{7FBEC40B-4E40-46D2-BF94-AD17C2F6037E} : DHCPNameServer = 192.168.1.254
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Notify: igfxcui - igfxdev.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\30.0.1599.101\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-6 27496]
    R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2013-6-25 37352]
    R1 SysTool;SysTool Overclocking Utility;c:\windows\system32\drivers\SysTool.sys [2005-12-30 24064]
    R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2013-6-25 84024]
    R2 AntiVirService;Avira Real-Time Protection;c:\program files\avira\antivir desktop\avguard.exe [2013-6-25 108088]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2013-6-25 88840]
    R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2012-2-24 54760]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;c:\program files\common files\avg secure search\vtoolbarupdater\12.2.6\ToolbarUpdater.exe [2012-9-6 722528]
    R3 BlackBerry Device Manager;BlackBerry Device Manager;c:\program files\common files\research in motion\usb drivers\BbDevMgr.exe [2013-6-27 585728]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 StarWindServiceAE;StarWind AE Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindServiceAE.exe [2009-12-23 370688]
    S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-9-29 14336]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== File Associations ===============
    .
    ShellExec: BitComet.exe: open="c:\program files\bitcomet\BitComet.exe"
    .
    =============== Created Last 30 ================
    .
    2013-10-19 17:42:38145408----a-w-c:\windows\system32\javacpl.cpl
    2013-10-19 17:42:2494632----a-w-c:\windows\system32\WindowsAccessBridge.dll
    2013-10-09 17:16:1725088-c----w-c:\windows\system32\dllcache\hidparse.sys
    2013-10-09 17:15:5146848-c----w-c:\windows\system32\dllcache\irbus.sys
    2013-10-09 17:15:51123008-c----w-c:\windows\system32\dllcache\usbvideo.sys
    2013-10-09 17:15:195376-c----w-c:\windows\system32\dllcache\usbd.sys
    2013-10-09 17:15:1930336-c----w-c:\windows\system32\dllcache\usbehci.sys
    2013-10-09 17:15:19144128-c----w-c:\windows\system32\dllcache\usbport.sys
    2013-09-26 18:00:39208760----a-w-c:\program files\internet explorer\plugins\nppdf32.dll
    .
    ==================== Find3M ====================
    .
    2013-09-23 18:33:58920064----a-w-c:\windows\system32\wininet.dll
    2013-09-23 18:33:5743520----a-w-c:\windows\system32\licmgr10.dll
    2013-09-23 18:33:571469440----a-w-c:\windows\system32\inetcpl.cpl
    2013-09-23 18:33:5618944----a-w-c:\windows\system32\corpol.dll
    2013-09-23 18:06:48385024----a-w-c:\windows\system32\html.iec
    2013-09-10 19:31:2088840----a-w-c:\windows\system32\drivers\avgntflt.sys
    2013-08-29 01:31:441878656----a-w-c:\windows\system32\win32k.sys
    2013-08-09 01:56:45386560----a-w-c:\windows\system32\themeui.dll
    2013-08-09 00:55:08144128----a-w-c:\windows\system32\drivers\usbport.sys
    2013-08-09 00:55:0732384----a-w-c:\windows\system32\drivers\usbccgp.sys
    2013-08-09 00:55:065376----a-w-c:\windows\system32\drivers\usbd.sys
    2013-08-05 13:30:321289728----a-w-c:\windows\system32\ole32.dll
    2013-08-03 13:18:381543680----a-w-c:\windows\system32\wmvdecod.dll
    .
    ============= FINISH: 19:35:22.54 ===============


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/27/2012 12:19:49 PM
    System Uptime: 10/24/2013 6:36:08 PM (1 hours ago)
    .
    Motherboard: Dell Inc. | | 0RJ272
    Processor: Intel(R) Celeron(R) M processor 1.60GHz | Microprocessor | 1596/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 37 GiB total, 7.206 GiB free.
    D: is CDROM ()
    F: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP492: 9/15/2013 4:51:42 PM - Software Distribution Service 3.0
    RP493: 9/20/2013 7:47:17 PM - Software Distribution Service 3.0
    RP494: 9/21/2013 8:28:57 AM - Software Distribution Service 3.0
    RP495: 9/22/2013 11:40:20 AM - Software Distribution Service 3.0
    RP496: 9/25/2013 9:18:36 AM - Software Distribution Service 3.0
    RP497: 9/26/2013 10:47:53 AM - Software Distribution Service 3.0
    RP498: 9/30/2013 11:24:06 AM - Software Distribution Service 3.0
    RP499: 10/1/2013 6:30:47 PM - Software Distribution Service 3.0
    RP500: 10/1/2013 6:40:49 PM - Installed BlackBerry Device Software Updater.
    RP501: 10/2/2013 9:34:50 AM - Software Distribution Service 3.0
    RP502: 10/3/2013 10:17:44 PM - Software Distribution Service 3.0
    RP503: 10/4/2013 3:00:18 AM - Software Distribution Service 3.0
    RP504: 10/7/2013 2:04:41 AM - Software Distribution Service 3.0
    RP505: 10/7/2013 3:00:19 AM - Software Distribution Service 3.0
    RP506: 10/8/2013 9:20:52 AM - Software Distribution Service 3.0
    RP507: 10/9/2013 12:56:58 PM - Software Distribution Service 3.0
    RP508: 10/10/2013 11:07:00 AM - Software Distribution Service 3.0
    RP509: 10/11/2013 3:00:54 AM - Software Distribution Service 3.0
    RP510: 10/12/2013 12:55:50 PM - Software Distribution Service 3.0
    RP511: 10/12/2013 10:47:29 PM - Software Distribution Service 3.0
    RP512: 10/13/2013 3:00:20 AM - Software Distribution Service 3.0
    RP513: 10/14/2013 12:15:36 PM - Software Distribution Service 3.0
    RP514: 10/15/2013 11:01:00 AM - Software Distribution Service 3.0
    RP515: 10/16/2013 3:38:02 AM - Software Distribution Service 3.0
    RP516: 10/17/2013 11:28:17 AM - Software Distribution Service 3.0
    RP517: 10/18/2013 2:07:50 PM - Software Distribution Service 3.0
    RP518: 10/19/2013 3:00:20 AM - Software Distribution Service 3.0
    RP519: 10/19/2013 6:40:25 PM - Installed Java 7 Update 45
    RP520: 10/20/2013 2:13:20 PM - Software Distribution Service 3.0
    RP521: 10/21/2013 11:43:21 AM - Software Distribution Service 3.0
    RP522: 10/23/2013 4:25:05 AM - Software Distribution Service 3.0
    RP523: 10/24/2013 3:00:19 AM - Software Distribution Service 3.0
    .
    ==== Installed Programs ======================
    .
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader XI (11.0.05)
    Adobe Shockwave Player 12.0
    Apple Software Update
    Avira Free Antivirus
    BitComet 1.35
    BlackBerry Desktop Software 7.1
    BlackBerry Device Software Updater
    Bonjour
    Canon Inkjet Printer/Scanner/Fax Extended Survey Program
    Canon MP Navigator EX 3.0
    Canon MP250 series MP Drivers
    Canon MP250 series User Registration
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities My Printer
    Canon Utilities Solution Menu
    Conexant HDA D110 MDC V.92 Modem
    Diskeeper Professional Edition
    ESET Online Scanner v3
    Free YouTube to MP3 Converter version 3.12.5.628
    Google Chrome
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2756822)
    Hotfix for Windows XP (KB2779562)
    ImgBurn
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Java 7 Update 45
    Java Auto Updater
    Junk Mail filter update
    Malwarebytes Anti-Malware version 1.75.0.1300
    Microsoft .NET Framework 1.0 Security Update (KB2742607)
    Microsoft .NET Framework 1.0 Security Update (KB2833951)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB2656370)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    MpcStar 5.4
    MSVCRT
    MSXML 6 Service Pack 2 (KB973686)
    Nero 7 Ultra Edition
    PowerDVD
    PowerDVD Ultra
    Revo Uninstaller 1.95
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office Outlook 2007 (KB2825999) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2809289)
    Security Update for Windows Internet Explorer 8 (KB2817183)
    Security Update for Windows Internet Explorer 8 (KB2829530)
    Security Update for Windows Internet Explorer 8 (KB2838727)
    Security Update for Windows Internet Explorer 8 (KB2846071)
    Security Update for Windows Internet Explorer 8 (KB2847204)
    Security Update for Windows Internet Explorer 8 (KB2862772)
    Security Update for Windows Internet Explorer 8 (KB2870699)
    Security Update for Windows Internet Explorer 8 (KB2879017)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2834904-v2)
    Security Update for Windows Media Player (KB2834904)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135)
    Security Update for Windows XP (KB2724197)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2731847)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2778344)
    Security Update for Windows XP (KB2780091)
    Security Update for Windows XP (KB2799494)
    Security Update for Windows XP (KB2802968)
    Security Update for Windows XP (KB2807986)
    Security Update for Windows XP (KB2808735)
    Security Update for Windows XP (KB2813170)
    Security Update for Windows XP (KB2813345)
    Security Update for Windows XP (KB2820197)
    Security Update for Windows XP (KB2820917)
    Security Update for Windows XP (KB2829361)
    Security Update for Windows XP (KB2834886)
    Security Update for Windows XP (KB2839229)
    Security Update for Windows XP (KB2845187)
    Security Update for Windows XP (KB2847311)
    Security Update for Windows XP (KB2849470)
    Security Update for Windows XP (KB2850851)
    Security Update for Windows XP (KB2850869)
    Security Update for Windows XP (KB2859537)
    Security Update for Windows XP (KB2862330)
    Security Update for Windows XP (KB2862335)
    Security Update for Windows XP (KB2864063)
    Security Update for Windows XP (KB2868038)
    Security Update for Windows XP (KB2876217)
    Security Update for Windows XP (KB2876315)
    Security Update for Windows XP (KB2883150)
    Segoe UI
    swMSM
    SysTool Overclocking Utility
    TeamViewer 7
    Tweaking.com - Windows Repair (All in One)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2827325) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows Internet Explorer 8 (KB2632503)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB2863058)
    Virtual DJ - Atomix Productions
    VLC media player 2.0.8
    WebFldrs XP
    Winamp
    Winamp Detector Plug-in
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR 4.10 (32-bit)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    10/21/2013 8:03:34 PM, error: Service Control Manager [7034] - The BlackBerry Device Manager service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The vToolbarUpdater12.2.6 service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The Media Center Scheduler Service service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The Diskeeper service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The Canon Inkjet Printer/Scanner/Fax Extended Survey Program service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    10/21/2013 8:03:33 PM, error: Service Control Manager [7031] - The Media Center Receiver Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
    10/21/2013 5:13:56 PM, error: Service Control Manager [7024] - The Distributed Transaction Coordinator service terminated with service-specific error 3221229584 (0xC0001010).
    10/18/2013 2:15:35 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f0f4: Security Update for Windows XP (KB2686509).
    10/18/2013 2:15:35 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2833941).
    .
    ==== End Of File ===========================
     
  2. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ================================

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  3. christineapple

    christineapple TS Rookie Topic Starter Posts: 25

    RogueKiller V8.7.5 [Oct 22 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.adlice.com/forum/
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/
    Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
    Started in : Normal mode
    User : Laura [Admin rights]
    Mode : Scan -- Date : 10/24/2013 23:52:11
    | ARK || FAK || MBR |
    ¤¤¤ Bad processes : 0 ¤¤¤
    ¤¤¤ Registry Entries : 3 ¤¤¤
    [HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
    [HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
    [HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
    ¤¤¤ Scheduled tasks : 0 ¤¤¤
    ¤¤¤ Startup Entries : 1 ¤¤¤
    [Łll Users][SUSP UNIC] subinacl.exe : C:\Documents and Settings\Łll Users\Start Menu\Programs\Startup\subinacl.exe [x] -> FOUND
    ¤¤¤ Web browsers : 0 ¤¤¤
    ¤¤¤ Particular Files / Folders: ¤¤¤
    ¤¤¤ Driver : [LOADED] ¤¤¤
    [Address] SSDT[25] : NtClose @ 0x805B1EA4 -> HOOKED (Unknown @ 0xBA7459F4)
    [Address] SSDT[41] : NtCreateKey @ 0x8061AF8C -> HOOKED (Unknown @ 0xBA7459AE)
    [Address] SSDT[50] : NtCreateSection @ 0x805A092C -> HOOKED (Unknown @ 0xBA7459FE)
    [Address] SSDT[53] : NtCreateThread @ 0x805C748E -> HOOKED (Unknown @ 0xBA7459A4)
    [Address] SSDT[63] : NtDeleteKey @ 0x8061B428 -> HOOKED (Unknown @ 0xBA7459B3)
    [Address] SSDT[65] : NtDeleteValueKey @ 0x8061B5F8 -> HOOKED (Unknown @ 0xBA7459BD)
    [Address] SSDT[68] : NtDuplicateObject @ 0x805B3AB8 -> HOOKED (Unknown @ 0xBA7459EF)
    [Address] SSDT[98] : NtLoadKey @ 0x8061D1B0 -> HOOKED (Unknown @ 0xBA7459C2)
    [Address] SSDT[122] : NtOpenProcess @ 0x805C1512 -> HOOKED (Unknown @ 0xBA745990)
    [Address] SSDT[128] : NtOpenThread @ 0x805C179E -> HOOKED (Unknown @ 0xBA745995)
    [Address] SSDT[177] : NtQueryValueKey @ 0x806191B0 -> HOOKED (Unknown @ 0xBA745A17)
    [Address] SSDT[193] : NtReplaceKey @ 0x8061D060 -> HOOKED (Unknown @ 0xBA7459CC)
    [Address] SSDT[200] : NtRequestWaitReplyPort @ 0x805982D0 -> HOOKED (Unknown @ 0xBA745A08)
    [Address] SSDT[204] : NtRestoreKey @ 0x8061C96C -> HOOKED (Unknown @ 0xBA7459C7)
    [Address] SSDT[213] : NtSetContextThread @ 0x805C90E6 -> HOOKED (Unknown @ 0xBA745A03)
    [Address] SSDT[237] : NtSetSecurityObject @ 0x805B622A -> HOOKED (Unknown @ 0xBA745A0D)
    [Address] SSDT[247] : NtSetValueKey @ 0x806194FE -> HOOKED (Unknown @ 0xBA7459B8)
    [Address] SSDT[255] : NtSystemDebugControl @ 0x8060EED6 -> HOOKED (Unknown @ 0xBA745A12)
    [Address] SSDT[257] : NtTerminateProcess @ 0x805C879A -> HOOKED (Unknown @ 0xBA74599F)
    [Address] Shadow SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0xBA745A26)
    [Address] Shadow SSDT[552] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0xBA745A2B)
    [Inline] EAT @explorer.exe (?MILLIS_PER_SECOND@GCDate@@2JB) : GrooveUtil.DLL -> HOOKED (Unknown @ 0xC8F7333C)
    [Inline] EAT @explorer.exe (?_Clocptr@_Locimp@locale@std@@0PAV123@A) : MSVCP100.dll -> HOOKED (Unknown @ 0x7B0D5D47)
    ¤¤¤ External Hives: ¤¤¤
    ¤¤¤ Infection : ¤¤¤
    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts

    127.0.0.1 localhost

    ¤¤¤ MBR Check: ¤¤¤
    +++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) SAMSUNG MP0402H +++++
    --- User ---
    [MBR] cf3935091b9c1b9a91d76d7e6f65b2de
    [BSP] ae203e84dcb456630d870d8f3155a2b5 : Windows XP MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 38146 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!
    Finished : << RKreport[0]_S_10242013_235211.txt >>


    Malwarebytes Anti-Rootkit BETA 1.07.0.1007
    www.malwarebytes.org
    Database version: v2013.10.24.07
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Laura :: A37139D5D976437 [administrator]
    10/25/2013 12:06:42 AM
    mbar-log-2013-10-25 (00-06-42).txt
    Scan type: Quick scan
    Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
    Scan options disabled:
    Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
    Objects scanned: 240653
    Time elapsed: 15 minute(s), 52 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)
    Physical Sectors Detected: 0
    (No malicious items detected)

    (end)
     
  4. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    You should have another log from RogueKiller (after fixes).
     
  5. christineapple

    christineapple TS Rookie Topic Starter Posts: 25

    Sorry about that Broni. Here is the other log below:-

    RogueKiller V8.7.5 [Oct 22 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.adlice.com/forum/
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
    Started in : Normal mode
    User : Laura [Admin rights]
    Mode : Remove -- Date : 10/24/2013 23:53:21
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 3 ¤¤¤
    [HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
    [HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
    [HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

    ¤¤¤ Scheduled tasks : 0 ¤¤¤

    ¤¤¤ Startup Entries : 1 ¤¤¤
    [Łll Users][SUSP UNIC] subinacl.exe : C:\Documents and Settings\Łll Users\Start Menu\Programs\Startup\subinacl.exe [x] ->

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤
    [Address] SSDT[25] : NtClose @ 0x805B1EA4 -> HOOKED (Unknown @ 0xBA7459F4)
    [Address] SSDT[41] : NtCreateKey @ 0x8061AF8C -> HOOKED (Unknown @ 0xBA7459AE)
    [Address] SSDT[50] : NtCreateSection @ 0x805A092C -> HOOKED (Unknown @ 0xBA7459FE)
    [Address] SSDT[53] : NtCreateThread @ 0x805C748E -> HOOKED (Unknown @ 0xBA7459A4)
    [Address] SSDT[63] : NtDeleteKey @ 0x8061B428 -> HOOKED (Unknown @ 0xBA7459B3)
    [Address] SSDT[65] : NtDeleteValueKey @ 0x8061B5F8 -> HOOKED (Unknown @ 0xBA7459BD)
    [Address] SSDT[68] : NtDuplicateObject @ 0x805B3AB8 -> HOOKED (Unknown @ 0xBA7459EF)
    [Address] SSDT[98] : NtLoadKey @ 0x8061D1B0 -> HOOKED (Unknown @ 0xBA7459C2)
    [Address] SSDT[122] : NtOpenProcess @ 0x805C1512 -> HOOKED (Unknown @ 0xBA745990)
    [Address] SSDT[128] : NtOpenThread @ 0x805C179E -> HOOKED (Unknown @ 0xBA745995)
    [Address] SSDT[177] : NtQueryValueKey @ 0x806191B0 -> HOOKED (Unknown @ 0xBA745A17)
    [Address] SSDT[193] : NtReplaceKey @ 0x8061D060 -> HOOKED (Unknown @ 0xBA7459CC)
    [Address] SSDT[200] : NtRequestWaitReplyPort @ 0x805982D0 -> HOOKED (Unknown @ 0xBA745A08)
    [Address] SSDT[204] : NtRestoreKey @ 0x8061C96C -> HOOKED (Unknown @ 0xBA7459C7)
    [Address] SSDT[213] : NtSetContextThread @ 0x805C90E6 -> HOOKED (Unknown @ 0xBA745A03)
    [Address] SSDT[237] : NtSetSecurityObject @ 0x805B622A -> HOOKED (Unknown @ 0xBA745A0D)
    [Address] SSDT[247] : NtSetValueKey @ 0x806194FE -> HOOKED (Unknown @ 0xBA7459B8)
    [Address] SSDT[255] : NtSystemDebugControl @ 0x8060EED6 -> HOOKED (Unknown @ 0xBA745A12)
    [Address] SSDT[257] : NtTerminateProcess @ 0x805C879A -> HOOKED (Unknown @ 0xBA74599F)
    [Address] Shadow SSDT[549] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0xBA745A26)
    [Address] Shadow SSDT[552] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0xBA745A2B)
    [Inline] EAT @explorer.exe (?MILLIS_PER_SECOND@GCDate@@2JB) : GrooveUtil.DLL -> HOOKED (Unknown @ 0xC8F7333C)
    [Inline] EAT @explorer.exe (?_Clocptr@_Locimp@locale@std@@0PAV123@A) : MSVCP100.dll -> HOOKED (Unknown @ 0x7B0D5D47)

    ¤¤¤ External Hives: ¤¤¤

    ¤¤¤ Infection : ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts


    127.0.0.1 localhost


    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) SAMSUNG MP0402H +++++
    --- User ---
    [MBR] cf3935091b9c1b9a91d76d7e6f65b2de
    [BSP] ae203e84dcb456630d870d8f3155a2b5 : Windows XP MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 38146 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[0]_D_10242013_235321.txt >>
    RKreport[0]_S_10242013_235211.txt

    NB. Just to let you know that I kept my laptop on last night and in the morning there was an error message saying the system had recovered from a serious error.
     
  6. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    [​IMG] Create new restore point before proceeding with the next step....
    How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

    [​IMG] Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  7. christineapple

    christineapple TS Rookie Topic Starter Posts: 25

    Hi Broni,

    Here is the log from Combofix

    ComboFix 13-10-24.01 - Laura 10/25/2013 17:35:46.4.1 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1458 [GMT 1:00]
    Running from: c:\documents and settings\Laura\Desktop\ComboFix.exe
    AV: Avira Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-09-25 to 2013-10-25 )))))))))))))))))))))))))))))))
    .
    .
    2013-10-24 23:06 . 2013-10-24 23:06105176----a-w-c:\windows\system32\drivers\MBAMSwissArmy.sys
    2013-10-24 23:05 . 2013-10-24 23:0547064----a-w-c:\windows\system32\drivers\mbamchameleon.sys
    2013-10-19 17:42 . 2013-10-19 17:42--------d-----w-c:\program files\Common Files\Java
    2013-10-19 17:42 . 2013-10-08 06:29145408----a-w-c:\windows\system32\javacpl.cpl
    2013-10-19 17:42 . 2013-10-08 06:5094632----a-w-c:\windows\system32\WindowsAccessBridge.dll
    2013-10-09 17:16 . 2013-07-03 02:1225088-c----w-c:\windows\system32\dllcache\hidparse.sys
    2013-10-09 17:15 . 2013-07-17 00:58123008-c----w-c:\windows\system32\dllcache\usbvideo.sys
    2013-10-09 17:15 . 2013-07-17 00:5846848-c----w-c:\windows\system32\dllcache\irbus.sys
    2013-10-09 17:15 . 2013-08-09 00:55144128-c----w-c:\windows\system32\dllcache\usbport.sys
    2013-10-09 17:15 . 2013-08-09 00:555376-c----w-c:\windows\system32\dllcache\usbd.sys
    2013-10-09 17:15 . 2009-03-18 11:0230336-c----w-c:\windows\system32\dllcache\usbehci.sys
    2013-09-26 18:00 . 2013-09-26 18:00208760----a-w-c:\program files\Internet Explorer\PLUGINS\nppdf32.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-09-23 18:33 . 2008-09-29 17:27920064----a-w-c:\windows\system32\wininet.dll
    2013-09-23 18:33 . 2008-09-29 17:2643520----a-w-c:\windows\system32\licmgr10.dll
    2013-09-23 18:33 . 2008-09-29 17:251469440----a-w-c:\windows\system32\inetcpl.cpl
    2013-09-23 18:33 . 2008-09-29 17:2418944----a-w-c:\windows\system32\corpol.dll
    2013-09-23 18:06 . 2008-09-29 17:25385024----a-w-c:\windows\system32\html.iec
    2013-09-10 19:31 . 2013-06-25 18:5688840----a-w-c:\windows\system32\drivers\avgntflt.sys
    2013-09-10 19:31 . 2013-06-25 18:56136672----a-w-c:\windows\system32\drivers\avipbb.sys
    2013-08-29 01:31 . 2008-09-29 17:271878656----a-w-c:\windows\system32\win32k.sys
    2013-08-09 01:56 . 2008-09-29 17:27386560----a-w-c:\windows\system32\themeui.dll
    2013-08-09 00:55 . 2008-09-29 17:27144128----a-w-c:\windows\system32\drivers\usbport.sys
    2013-08-09 00:55 . 2012-01-29 20:4832384----a-w-c:\windows\system32\drivers\usbccgp.sys
    2013-08-09 00:55 . 2008-09-29 17:275376----a-w-c:\windows\system32\drivers\usbd.sys
    2013-08-05 13:30 . 2008-09-29 17:261289728----a-w-c:\windows\system32\ole32.dll
    2013-08-03 13:18 . 2006-10-18 21:471543680----a-w-c:\windows\system32\wmvdecod.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2013-02-15 39408]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2007-05-10 405504]
    "ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
    "BDRegion"="c:\program files\Cyberlink\Shared Files\brs.exe" [2008-09-28 91432]
    "LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-10-11 62760]
    "igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
    "igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
    "igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
    "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-10-19 1983816]
    "CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
    "avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2013-09-10 347192]
    "RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2013-06-27 442896]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
    "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2011-07-27 434080]
    .
    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe /startup [2008-5-26 123904]
    .
    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-24 304128]
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
    @="Driver"
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "c:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"=
    "c:\\Program Files\\TeamViewer\\Version7\\TeamViewer.exe"=
    "c:\\Program Files\\TeamViewer\\Version7\\TeamViewer_Service.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Winamp\\winamp.exe"=
    "c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
    "c:\\Program Files\\BitComet\\BitComet.exe"=
    "c:\\Program Files\\Research In Motion\\BlackBerry Desktop\\Rim.Desktop.exe"=
    .
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management
    "18435:TCP"= 18435:TCP:BitComet 18435 TCP
    "18435:UDP"= 18435:UDP:BitComet 18435 UDP
    "15433:TCP"= 15433:TCP:BitComet 15433 TCP
    "15433:UDP"= 15433:UDP:BitComet 15433 UDP
    "9055:TCP"= 9055:TCP:BitComet 9055 TCP
    "9055:UDP"= 9055:UDP:BitComet 9055 UDP
    "20261:TCP"= 20261:TCP:BitComet 20261 TCP
    "20261:UDP"= 20261:UDP:BitComet 20261 UDP
    "13818:TCP"= 13818:TCP:BitComet 13818 TCP
    "13818:UDP"= 13818:UDP:BitComet 13818 UDP
    "23990:TCP"= 23990:TCP:BitComet 23990 TCP
    "23990:UDP"= 23990:UDP:BitComet 23990 UDP
    "26868:TCP"= 26868:TCP:BitComet 26868 TCP
    "26868:UDP"= 26868:UDP:BitComet 26868 UDP
    "14835:TCP"= 14835:TCP:BitComet 14835 TCP
    "14835:UDP"= 14835:UDP:BitComet 14835 UDP
    "27132:TCP"= 27132:TCP:BitComet 27132 TCP
    "27132:UDP"= 27132:UDP:BitComet 27132 UDP
    "13916:TCP"= 13916:TCP:BitComet 13916 TCP
    "13916:UDP"= 13916:UDP:BitComet 13916 UDP
    "17860:TCP"= 17860:TCP:BitComet 17860 TCP
    "17860:UDP"= 17860:UDP:BitComet 17860 UDP
    "12234:TCP"= 12234:TCP:BitComet 12234 TCP
    "12234:UDP"= 12234:UDP:BitComet 12234 UDP
    "12713:TCP"= 12713:TCP:BitComet 12713 TCP
    "12713:UDP"= 12713:UDP:BitComet 12713 UDP
    "10284:TCP"= 10284:TCP:BitComet 10284 TCP
    "10284:UDP"= 10284:UDP:BitComet 10284 UDP
    "24336:TCP"= 24336:TCP:BitComet 24336 TCP
    "24336:UDP"= 24336:UDP:BitComet 24336 UDP
    .
    R0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [2/12/2012 5:46 PM 691696]
    R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [9/6/2012 12:39 PM 27496]
    R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [6/25/2013 7:56 PM 37352]
    R1 SysTool;SysTool Overclocking Utility;c:\windows\system32\drivers\SysTool.sys [12/30/2005 12:04 AM 24064]
    R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [6/25/2013 7:56 PM 84024]
    R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe [9/6/2012 12:39 PM 722528]
    R3 BlackBerry Device Manager;BlackBerry Device Manager;c:\program files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [6/27/2013 11:07 AM 585728]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    2013-10-17 11:131185744----a-w-c:\program files\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-10-25 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-19 00:43]
    .
    2013-10-25 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 17:57]
    .
    2013-10-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2013-02-15 13:24]
    .
    2013-10-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2013-02-15 13:24]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.co.uk/
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
    IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
    IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    TCP: DhcpNameServer = 192.168.1.254
    .
    - - - - ORPHANS REMOVED - - - -
    .
    ShellIconOverlayIdentifiers-{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44} - (no file)
    .
    .
    .
    **************************************************************************
    .
    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2013-10-25 17:57
    Windows 5.1.2600 Service Pack 3 NTFS
    .
    scanning hidden processes ...
    .
    scanning hidden autostart entries ...
    .
    scanning hidden files ...
    .
    scan completed successfully
    hidden files: 0
    .
    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    .
    - - - - - - - > 'explorer.exe'(2596)
    c:\windows\system32\WININET.dll
    c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
    c:\program files\Windows Desktop Search\deskbar.dll
    c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
    c:\program files\Windows Desktop Search\dbres.dll
    c:\program files\Windows Desktop Search\wordwheel.dll
    c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
    c:\program files\Windows Desktop Search\msnlExtRes.dll
    c:\windows\system32\msi.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    Completion time: 2013-10-25 18:01:13
    ComboFix-quarantined-files.txt 2013-10-25 17:01
    .
    Pre-Run: 8,042,389,504 bytes free
    Post-Run: 7,976,038,400 bytes free
    .
    - - End Of File - - 945DF8938629C6E6A39D6957D8201756
    8F558EB6672622401DA993E1E865C861
     
  8. Broni

    Broni Malware Annihilator Posts: 47,037   +255

    All looks clean.

    I suggest new topic in Windows forum.
     


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