Laptop fear

By bobby123
Aug 30, 2008
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  1. bobby123

    bobby123 Newcomer, in training Topic Starter Posts: 391

    yeah but i paid for the previous hd part no?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    There may be some confusion what you paid for

    1 Harddrive? or 2
    1 warranty

    If you paid for 1 Harddrive and you are using warranty, then it's replacement only (not extra)

    You can call them to confirm all this
  3. bobby123

    bobby123 Newcomer, in training Topic Starter Posts: 391

    Well I am on about the hd drive which was in my laptop so I am assuming thats one. Ok lets just say that they don't give extra parts, can they use my hd in another machine?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    You know what, it is unknown what they do with a warranty part (ie it isn't new anymore) At a guess, I would say all warranty returns are auctioned off somewhere, or they are pulled to bits, probably not though.

    These types of questions are needed to be answered by them.
    Mind you if you are concerned about private data on your harddrive, I understand your concern (whatever it may be) But again, no one cares about any of this data, the drive will be wiped clean, then disposed of somehow.

    That's my guess :confused:
  5. bobby123

    bobby123 Newcomer, in training Topic Starter Posts: 391

    hmm true I was just wondering if the hd is recycled or whether they use it on another machine to save them the cost of buying a new one for a new laptop.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    As you have basically asked this twice (at least) now, I need to make this perfectly clear.

    No manufacture selling new computers, will ever sell a new computer with a used Harddrive in it (even if the Harddrive was only 1 day old, used in another computer)
    This would be outrageous, and easily found the history of its usage through its s/n, which is written on the disk not just on the label, but low low level digitally written to the drive. Only the manufacture can wipe this info.

    Now in saying that, they may sell the harddrive at auction (faulty, second hand parts) Which then may be used in someone's computer, of which that new owner may try to recover old data from the drive. So there still may be a issue, especially with any found data.

    In this case the manufacture would be at fault, not you! As they were the ones that suppoedly wiped it, then sold it on. Not your fault what they find
    Unless you are concerned about your own private data (credit card numbers etc) This would then be your concern. Note: this hypothetical of recovering your old data is extremely unlikely, and again the warranty manufacture would be at fault.

    If it helps at all, I have never heard of such a possibility (from going through warranty that is) happening ever, this includes the last 25years! of history.
  7. bobby123

    bobby123 Newcomer, in training Topic Starter Posts: 391

    I understand now. I would rather it wasn't auctioned though. If the hd is wiped, it is still possible to regain data. It is good to know this hasnt't happened in 25 years though :D

    I am going to ring them tommorow, should I just say can I have it back and don't auction?
  8. bobby123

    bobby123 Newcomer, in training Topic Starter Posts: 391

    I have been told that the hd hasn't been wiped and I can get it back so I am going to do that :D. Wonder why they couldn't fix the laptop then.
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