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Laptop intermittently freezing

By andreespat
Dec 5, 2012
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  1. My laptop keeps freezing periodically, regardless if I'm working on something of it's sitting idle. I've already checked everything for overheating and drivers, but nothing's worked. Please help.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    What is this laptop? Make, model, age?
     
  3. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

    Sorry about that. I completely forgot to post that stuff in my rush. It's an acer aspire 5251-1513, about two years old.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    What did you do to rule out overheating? Are the air intakes free of dust?
     
  5. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    So have you pulled out the memory and re-installed the modules in opposite sockets, or tried them one at a time?
     
  7. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

    I had a cousin that works in IT help me out with that in his free time. I couldn't find time to drive to him again, so here I am.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    So did you do the memory thing?
     
  9. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

    Yeah, but it's still freezing.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Try running the laptop on the AC adapter without the battery installed. See if it still freezes
     
  11. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

    It froze up while starting up the first time, but I've tried it again and it's been running smoothly for the past hour. Curious on my own, I recalled that I had firefox running each time it froze. Braving the possibility of it freezing again, I looked through the about:config prompt and found something named "funmoods" has snuck it's way in. That shouldn't be normal, right?

    Also, sorry for the delay. I've got work and class all day.
     
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    You have a malware infection
     
  13. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

    Figured. How should I go about removing it?
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

  15. andreespat

    andreespat TS Rookie Topic Starter Posts: 23

    Alright. Thanks for the help.
     


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