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Virus and Malware Removal

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  1. Julio Franco
    Locked Sticky

    UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions

    Julio Franco, Dec 1, 2007
    Replies:
    2
    Views:
    1,412,867
    Julio Franco
    Apr 19, 2010
  2. Julio Franco
    Locked Sticky

    Special rules for the Virus & Malware removal board

    Julio Franco, Jan 18, 2009
    Replies:
    0
    Views:
    27,683
    Julio Franco
    Jan 18, 2009
  3. Julio Franco
    Locked Sticky

    Is your system infected? Read this before cleaning or formatting

    Julio Franco, Dec 1, 2007
    Replies:
    1
    Views:
    175,722
    momok
    Dec 2, 2007
  5. Shinritox

    Computer infected, do I upgrade OS or clean Malware first?

    Shinritox, Jul 27, 2017 at 11:32 PM
    Replies:
    0
    Views:
    73
    Shinritox
    Jul 27, 2017 at 11:32 PM
  6. rokit66

    Solved Help with my computer. viruses?

    rokit66, Jul 14, 2017
    Replies:
    24
    Views:
    852
    Broni
    Jul 27, 2017 at 9:15 PM
  7. MGibson

    Active Malwarebytes keeps blocking websites

    MGibson, Jul 26, 2017 at 4:10 PM
    Replies:
    9
    Views:
    210
    Broni
    Jul 27, 2017 at 9:01 PM
  8. AfterTheFire
    Locked

    Inactive-A Persistant Windows Update "looking" Chromium Update

    AfterTheFire, Jul 9, 2017 ... 2
    Replies:
    37
    Views:
    875
    Broni
    Jul 26, 2017 at 9:21 PM
  9. al davis

    Solved Request help with virus / malware removal

    al davis, Jul 18, 2017 ... 2
    Replies:
    33
    Views:
    1,054
    Broni
    Jul 25, 2017 at 5:19 PM
  10. Balanced

    Active Random audio sounds on laptop

    Balanced, Jul 4, 2017 ... 2
    Replies:
    30
    Views:
    967
    Broni
    Jul 25, 2017 at 5:09 PM
  11. mint123

    Active Accidentally entered a hacked website

    mint123, Jul 2, 2017
    Replies:
    11
    Views:
    567
    Broni
    Jul 24, 2017 at 8:59 PM
  12. Nathan M

    Solved Rootkit and adware issues

    Nathan M, Jul 19, 2017 ... 2
    Replies:
    34
    Views:
    728
    Broni
    Jul 23, 2017 at 12:48 PM
  13. Domecq
    Locked

    Inactive MBR Hurri Virus

    Domecq, Jul 20, 2017
    Replies:
    6
    Views:
    231
    Broni
    Jul 22, 2017 at 4:49 PM
  14. SabDad
    Locked

    Inactive Malware/Virus Problem..

    SabDad, Jul 20, 2017
    Replies:
    3
    Views:
    133
    Broni
    Jul 20, 2017
  15. IlhamHamid
    Locked

    Inactive Got a virus after downloaded a certain app/software

    IlhamHamid, Jul 18, 2017
    Replies:
    4
    Views:
    255
    Broni
    Jul 19, 2017
  16. JjBee
    Locked

    Inactive C:\ Program Files (x86)\Amazon\Amazon Assistent\aa.hta

    JjBee, Jul 18, 2017
    Replies:
    4
    Views:
    331
    Broni
    Jul 18, 2017
  17. DeadpixeI

    Solved AdWare on computer, I've tried everything except Windows re-install.

    DeadpixeI, Jul 11, 2017 ... 2
    Replies:
    46
    Views:
    917
    Broni
    Jul 16, 2017
  18. Lawlblue
    Locked

    Inactive Haven't had any virus protection or scans in a long time

    Lawlblue, Jul 15, 2017
    Replies:
    1
    Views:
    157
    Broni
    Jul 16, 2017
  19. Mozeman

    Inactive Startup Password Virus

    Mozeman, Jul 15, 2017
    Replies:
    12
    Views:
    347
    Broni
    Jul 16, 2017
  20. CutMeIn

    Solved C:\ Program Files (x86)\Amazon\Amazon Assistent\aa.hta

    CutMeIn, Jul 10, 2017 ... 2
    Replies:
    32
    Views:
    777
    Broni
    Jul 14, 2017
  21. Johnmkibrick
    Locked

    Inactive Gamereleasedate malware/virus

    Johnmkibrick, Jul 10, 2017
    Replies:
    1
    Views:
    165
    Broni
    Jul 10, 2017
  22. HenrikNoVirus

    Solved Virus causing pc internet to slow down and turn off

    HenrikNoVirus, Jun 27, 2017 ... 2
    Replies:
    37
    Views:
    1,066
    Broni
    Jul 9, 2017
  23. IAntThatGuy
    Locked

    Inactive Addition.txt + FRST.txt

    IAntThatGuy, Jul 9, 2017
    Replies:
    6
    Views:
    395
    Broni
    Jul 9, 2017
  24. RichH

    Solved Ransomware infection

    RichH, Jul 3, 2017 ... 2
    Replies:
    28
    Views:
    746
    Broni
    Jul 7, 2017
  25. theRadiantChild

    Solved Just a precaution

    theRadiantChild, Jun 23, 2017 ... 2
    Replies:
    30
    Views:
    1,093
    Broni
    Jul 6, 2017
  26. rakija77

    Solved Infected laptop -COM Surrogate

    rakija77, Jul 3, 2017 ... 2
    Replies:
    26
    Views:
    733
    Broni
    Jul 5, 2017
  27. glhglh

    Solved First a popup then a slow computer

    glhglh, Jun 26, 2017 ... 2
    Replies:
    26
    Views:
    590
    Broni
    Jul 4, 2017
  28. Dale Ferrier
    Locked

    Inactive Seeing an unexplained dos box popup

    Dale Ferrier, Jun 27, 2017
    Replies:
    7
    Views:
    436
    Broni
    Jun 29, 2017
  29. Connor2811
    Locked

    Inactive-A Amazon assistant aa.hta

    Connor2811, Jun 15, 2017 ... 2
    Replies:
    29
    Views:
    942
    Broni
    Jun 28, 2017
  30. siedog

    Solved Laptop Slow including Firefox part 1

    siedog, Jun 18, 2017
    Replies:
    23
    Views:
    917
    Broni
    Jun 26, 2017
  31. ABL89

    Solved Windows has encountered a critical problem and will restart automatically in one minute...

    ABL89, Jun 21, 2017 ... 2
    Replies:
    33
    Views:
    1,008
    Broni
    Jun 26, 2017
  32. beth wilson

    Solved Virus after format

    beth wilson, Jun 12, 2017 ... 2 3
    Replies:
    59
    Views:
    1,311
    Broni
    Jun 24, 2017
  33. Daniel Burkus

    Solved Windows 7 PC spontaneously crashing

    Daniel Burkus, Jun 20, 2017
    Replies:
    21
    Views:
    815
    Broni
    Jun 23, 2017
  34. Sticcs

    Solved Unmoveable virus

    Sticcs, May 31, 2017 ... 2
    Replies:
    39
    Views:
    1,364
    Broni
    Jun 22, 2017
  35. JeremyBro92

    Solved Hidden Remote Viewer On My PC

    JeremyBro92, Jun 12, 2017
    Replies:
    23
    Views:
    683
    Broni
    Jun 18, 2017
  36. Young09
    Locked

    Inactive-A Amazon assistant pop ups

    Young09, Jun 8, 2017
    Replies:
    9
    Views:
    634
    Broni
    Jun 18, 2017
  37. throwaway133
    Locked

    Inactive Was in a live Youtube Chat with some hackers, and then some weird things happened

    throwaway133, Jun 15, 2017
    Replies:
    1
    Views:
    555
    Broni
    Jun 15, 2017
  38. learninmypc

    Inactive Jittery mouse, am I infected?

    learninmypc, Jun 11, 2017
    Replies:
    15
    Views:
    575
    Broni
    Jun 12, 2017
  39. FaryZone

    Solved PC & Firefox slow

    FaryZone, May 13, 2017 ... 2
    Replies:
    26
    Views:
    1,759
    Broni
    Jun 12, 2017
  40. BethL

    Solved Malware/Virus?

    BethL, Jun 4, 2017
    Replies:
    21
    Views:
    877
    Broni
    Jun 7, 2017
  41. PreviousGuy
    Locked

    Inactive Programs are closing suddenly few seconds after loading

    PreviousGuy, Jun 7, 2017
    Replies:
    3
    Views:
    255
    Broni
    Jun 7, 2017
  42. Japheth

    Solved Couldn't completely remove YAC

    Japheth, May 28, 2017 ... 2
    Replies:
    26
    Views:
    949
    Broni
    Jun 7, 2017
  43. Silverboots

    Solved Amazon assistant virus

    Silverboots, May 28, 2017 ... 2 3
    Replies:
    51
    Views:
    1,970
    Broni
    Jun 4, 2017
  44. Route44

    Inactive Wondering If I Am Deeply Infected

    Route44, May 31, 2017
    Replies:
    4
    Views:
    693
    Broni
    Jun 1, 2017
  45. Ryuten
    Locked

    Inactive I can't startup any of my anitvirus programs

    Ryuten, May 31, 2017
    Replies:
    1
    Views:
    225
    Broni
    May 31, 2017
  46. Ljaykes
    Locked

    Inactive C:\Program Files(x86)\Amazon Assistant\aa.hta

    Ljaykes, May 30, 2017
    Replies:
    2
    Views:
    695
    Broni
    May 30, 2017
  47. Tomaz

    Solved Malware or virus, what do I need to do?

    Tomaz, May 17, 2017 ... 2
    Replies:
    36
    Views:
    1,467
    Broni
    May 28, 2017
  48. gracethegame

    Solved Virus Check - Computer becoming unresponsive

    gracethegame, May 26, 2017 ... 2
    Replies:
    33
    Views:
    1,058
    Broni
    May 28, 2017
  49. saskiat

    Solved I think my pc has a virus

    saskiat, May 25, 2017
    Replies:
    20
    Views:
    766
    Broni
    May 28, 2017
  50. The Viking

    Solved The Viking has new computer problems

    The Viking, May 22, 2017 ... 2
    Replies:
    41
    Views:
    1,293
    Broni
    May 26, 2017
  51. Manoj Kumar
    Locked

    Inactive Can't access internet in Normal Mode

    Manoj Kumar, Apr 12, 2017
    Replies:
    3
    Views:
    421
    Broni
    May 18, 2017
  52. chavera

    Solved Computer slow & dos windows briefly opening and closing

    chavera, May 11, 2017 ... 2
    Replies:
    32
    Views:
    1,548
    Broni
    May 14, 2017
  53. icezy

    Solved Computer unable to start up

    icezy, Apr 15, 2017 ... 2
    Replies:
    38
    Views:
    2,527
    Broni
    May 13, 2017
  54. JudyF
    Locked

    Inactive C:\programfiles(x86)\amazon\amazonassistant\aa.hta

    JudyF, May 12, 2017
    Replies:
    2
    Views:
    832
    Broni
    May 12, 2017
  55. marioxb

    Solved SmartService rootkit. Problem with Searching.com. Can't install/ run most programs.

    marioxb, Apr 25, 2017 ... 2
    Replies:
    44
    Views:
    2,209
    Broni
    May 6, 2017
  56. Polterdog

    Solved Computer Running Slow -- IObit\ASCDownloader Won't Delete

    Polterdog, May 1, 2017
    Replies:
    15
    Views:
    1,010
    Broni
    May 6, 2017
  57. kellabella83
    Locked

    Inactive No login option after restarting Windows 10

    kellabella83, May 3, 2017
    Replies:
    5
    Views:
    518
    Broni
    May 4, 2017
  58. Josh Archiee
    Locked

    Inactive-A Viruses I can't delete

    Josh Archiee, Apr 18, 2017
    Replies:
    18
    Views:
    1,350
    Broni
    May 2, 2017
  59. rukia

    Solved Amazon Assistant aa hta

    rukia, Apr 28, 2017
    Replies:
    23
    Views:
    1,226
    Broni
    Apr 30, 2017
  60. ionme
    Locked

    Inactive Disk usage is 100% and I'm 200% frustrated

    ionme, Apr 29, 2017
    Replies:
    5
    Views:
    1,069
    Broni
    Apr 29, 2017
  61. macx

    Inactive Scrape with possible ransomware

    macx, Apr 26, 2017
    Replies:
    0
    Views:
    1,506
    macx
    Apr 26, 2017
  62. TVI Josh
    Locked

    Inactive-A Amazon assistant aa.hta

    TVI Josh, Apr 12, 2017
    Replies:
    21
    Views:
    1,651
    Broni
    Apr 25, 2017
  63. memofare

    Solved Trouble with iexplorer.exe*32

    memofare, Apr 21, 2017 ... 2
    Replies:
    34
    Views:
    1,197
    Broni
    Apr 25, 2017
  64. Mazrim

    Solved Possible infection

    Mazrim, Apr 10, 2017 ... 2
    Replies:
    32
    Views:
    1,755
    Broni
    Apr 24, 2017
  65. BryceBenton
    Locked

    Inactive Amazon Assistant aa.hta

    BryceBenton, Apr 23, 2017
    Replies:
    1
    Views:
    621
    Broni
    Apr 23, 2017
  66. drwizgeek

    Solved Broni: Please review these logs of a Dell Inspiron Laptop--Part 1

    drwizgeek, Apr 12, 2017 ... 2
    Replies:
    28
    Views:
    983
    Broni
    Apr 22, 2017
  67. drwizgeek

    Solved Broni: Please Review Logs of My Old HP Pavilion ze2000, Windows XP! Part 1

    drwizgeek, Apr 13, 2017
    Replies:
    21
    Views:
    854
    Broni
    Apr 22, 2017
  68. O1ympus
    Locked

    Inactive ConhostV2.dll possible virus/malware

    O1ympus, Apr 21, 2017
    Replies:
    1
    Views:
    479
    Broni
    Apr 21, 2017
  69. imElle
    Locked

    Inactive Popup message and unknown desktop icons

    imElle, Apr 20, 2017
    Replies:
    2
    Views:
    423
    Broni
    Apr 21, 2017
  70. Andy D

    Solved Another Amazon Assistant aa.ata infection

    Andy D, Apr 12, 2017 ... 2 3
    Replies:
    50
    Views:
    1,716
    Broni
    Apr 20, 2017
  71. Fishimun
    Locked

    Inactive Antivirus can't delete a certain threat it detects

    Fishimun, Apr 20, 2017
    Replies:
    2
    Views:
    487
    Broni
    Apr 20, 2017
  72. roshith
    Locked

    Inactive Virus removal

    roshith, Apr 20, 2017
    Replies:
    2
    Views:
    487
    Broni
    Apr 20, 2017
  73. vester

    Inactive Help with Cerber ransomware

    vester, Apr 17, 2017
    Replies:
    2
    Views:
    327
    Broni
    Apr 17, 2017
  74. Bob Habart
    Locked

    Inactive-A Found Trojan:Win32/Fuery.B!cl on my Win7 Laptop

    Bob Habart, Apr 3, 2017
    Replies:
    7
    Views:
    997
    Broni
    Apr 15, 2017
  75. MCJockey127
    Locked

    Inactive Something keeps opening random webpages on google chrome.

    MCJockey127, Apr 14, 2017
    Replies:
    8
    Views:
    880
    Broni
    Apr 15, 2017
  76. francesco87

    Solved Antivirus disappeared and can't open Chrome

    francesco87, Apr 9, 2017 ... 2
    Replies:
    26
    Views:
    1,797
    Broni
    Apr 14, 2017
  77. Rabooshka
    Locked

    Inactive Amazon Assisit !

    Rabooshka, Apr 14, 2017
    Replies:
    1
    Views:
    387
    Broni
    Apr 14, 2017
  78. Somendra Meena
    Locked

    Inactive Unable to change browser's homepage and newtab page to default

    Somendra Meena, Apr 13, 2017
    Replies:
    2
    Views:
    399
    Broni
    Apr 13, 2017
  79. postfebrile

    Solved Amazon assistant aa.hta

    postfebrile, Apr 8, 2017 ... 2 3
    Replies:
    53
    Views:
    6,638
    Broni
    Apr 12, 2017
  80. LMesser

    Solved RegSvr32 Error Win 7 x64

    LMesser, Mar 29, 2017 ... 2
    Replies:
    39
    Views:
    2,061
    Broni
    Apr 11, 2017
  81. Genevieve
    Locked

    Inactive Amazon again

    Genevieve, Apr 9, 2017
    Replies:
    1
    Views:
    304
    Broni
    Apr 9, 2017
  82. Boufeez

    Solved Machine slower then usual

    Boufeez, Mar 23, 2017 ... 2
    Replies:
    35
    Views:
    1,665
    Broni
    Apr 8, 2017
  83. Galactra

    Inactive Can only boot in safe mode

    Galactra, Apr 6, 2017
    Replies:
    15
    Views:
    525
    Broni
    Apr 6, 2017
  84. mibutah21

    Solved Very very slow and other issues

    mibutah21, Apr 1, 2017 ... 2
    Replies:
    25
    Views:
    1,406
    Broni
    Apr 5, 2017
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