Virus and Malware Removal

Is your system infected? Start here and get help

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  1. Julio Franco
    Locked Sticky

    UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions

    Julio Franco, Dec 1, 2007
    Replies:
    2
    Views:
    1,436,931
    Julio Franco
    Apr 19, 2010
  2. Julio Franco
    Locked Sticky

    Is your system infected? Read this before cleaning or formatting

    Julio Franco, Dec 1, 2007
    Replies:
    1
    Views:
    179,769
    momok
    Dec 2, 2007
  4. Kaelkitty

    Active Two problems: tinny music everyday at 4pm, AND a scareware pop-up

    Kaelkitty, Sep 21, 2018 at 1:49 PM ... 2
    Replies:
    26
    Views:
    353
    Kaelkitty
    Sep 25, 2018 at 10:31 AM
  5. Ewokki

    Active Computer restarts by itself

    Ewokki, Sep 22, 2018 at 4:36 PM
    Replies:
    23
    Views:
    292
    Broni
    Sep 24, 2018 at 5:41 PM
  6. Stello72

    Solved PC hacked

    Stello72, Sep 18, 2018 ... 2 3
    Replies:
    60
    Views:
    426
    Broni
    Sep 22, 2018 at 10:40 PM
  7. Frosted5

    Solved Random exe files in task manger

    Frosted5, Sep 11, 2018 ... 2 3
    Replies:
    53
    Views:
    479
    Broni
    Sep 15, 2018
  8. Mibutah1701

    Solved Slow PC

    Mibutah1701, Sep 5, 2018 ... 2
    Replies:
    25
    Views:
    1,225
    Broni
    Sep 12, 2018
  9. glhglh

    Solved Got a weird popup claiming to be microsoft with a phone number

    glhglh, Aug 23, 2018 ... 2
    Replies:
    26
    Views:
    848
    Broni
    Sep 9, 2018
  10. GaryMove

    Inactive What is the most dangerous computer virus?

    GaryMove, Sep 4, 2018
    Replies:
    1
    Views:
    142
    Broni
    Sep 4, 2018
  11. Grazvydas
    Locked

    Inactive Win 10 not running

    Grazvydas, Aug 26, 2018
    Replies:
    10
    Views:
    310
    Broni
    Aug 31, 2018
  12. sud2002

    Resolved Keep getting Chrome popups (finfantal.info)

    sud2002, Aug 19, 2018
    Replies:
    23
    Views:
    526
    Broni
    Aug 31, 2018
  13. B L S

    Solved Can't do system restore & now firefox quickly slows down whole computer

    B L S, Aug 7, 2018 ... 2
    Replies:
    32
    Views:
    526
    Broni
    Aug 24, 2018
  14. Snir4
    Locked

    Inactive-A I think my PC infected by notepad virus

    Snir4, Aug 7, 2018 ... 2
    Replies:
    31
    Views:
    593
    Broni
    Aug 21, 2018
  15. Patsy
    Locked

    Inactive WindowsDefender Antivirus

    Patsy, Aug 15, 2018
    Replies:
    2
    Views:
    499
    mailpup
    Aug 15, 2018
  16. Dionis
    Locked

    Inactive I don t know how to delete this

    Dionis, Aug 2, 2018
    Replies:
    1
    Views:
    217
    Broni
    Aug 2, 2018
  17. dawghunter
    Locked

    Inactive Redirector-HE

    dawghunter, Jul 25, 2018
    Replies:
    1
    Views:
    171
    Broni
    Jul 25, 2018
  18. Shadoewolf

    Solved I can’t open antivirus or any website related to it for windows

    Shadoewolf, Jul 21, 2018 ... 2 3
    Replies:
    63
    Views:
    1,097
    Broni
    Jul 24, 2018
  19. cableman
    Locked

    Inactive Sound suddenly just went completely out

    cableman, Jul 19, 2018
    Replies:
    2
    Views:
    225
    Broni
    Jul 19, 2018
  20. Peppermint

    Inactive Mac: Can a virus in a hard drive infect other files that are in it?

    Peppermint, Jul 19, 2018
    Replies:
    1
    Views:
    147
    Broni
    Jul 19, 2018
  21. needhelp51

    Solved Computer seems infected

    needhelp51, Jul 11, 2018
    Replies:
    21
    Views:
    1,161
    Broni
    Jul 14, 2018
  22. learninmypc

    Solved Broni, a quick question

    learninmypc, Jul 14, 2018
    Replies:
    3
    Views:
    174
    Broni
    Jul 14, 2018
  23. MemesareKeem

    Inactive Virus on my android

    MemesareKeem, Jul 7, 2018
    Replies:
    1
    Views:
    218
    Broni
    Jul 7, 2018
  24. Riyasvkmuhammed

    Solved Please help me to remove my infected pc. Trojan. Multi. GenAutorunBITS.a

    Riyasvkmuhammed, Jun 20, 2018 ... 2
    Replies:
    28
    Views:
    795
    Broni
    Jul 6, 2018
  25. Kevin Hill

    Solved Rogue killer found rans.gendarm, no kill

    Kevin Hill, Jun 28, 2018 ... 2 3
    Replies:
    71
    Views:
    787
    Broni
    Jul 2, 2018
  26. cableman
    Locked

    Inactive-A Can't run Fabar tool properly

    cableman, Jun 14, 2018
    Replies:
    10
    Views:
    409
    Broni
    Jun 27, 2018
  27. Kevin Hill

    Solved Gmer found rootkit activity

    Kevin Hill, Jun 19, 2018 ... 2 3 4
    Replies:
    76
    Views:
    1,207
    Broni
    Jun 26, 2018
  28. ExpirationDate

    Solved Possible malware, as well as a error given by 'registry' from a couple of scanning softwares.

    ExpirationDate, Jun 22, 2018
    Replies:
    3
    Views:
    217
    Broni
    Jun 22, 2018
  29. Matthewlotts
    Locked

    Inactive BitCoinMiner.PD Infection, Removal Failed.

    Matthewlotts, Jun 21, 2018
    Replies:
    8
    Views:
    222
    Broni
    Jun 21, 2018
  30. oreoko
    Locked

    Inactive The most violent torjan ever

    oreoko, Jun 15, 2018
    Replies:
    1
    Views:
    229
    Broni
    Jun 15, 2018
  31. faramir44
    Locked

    Inactive Cannot remove PUM.dns, it keeps coming back

    faramir44, Jun 13, 2018
    Replies:
    5
    Views:
    221
    Broni
    Jun 13, 2018
  32. Daniel Burkus

    Solved PC Shutting Down During Malware Scans, Presumed Malware Infection (Windows 7)

    Daniel Burkus, May 29, 2018 ... 2
    Replies:
    27
    Views:
    869
    Broni
    Jun 7, 2018
  33. davidjm6

    Inactive Multiple BSODs, mouse clicks not registering properly

    davidjm6, May 26, 2018
    Replies:
    3
    Views:
    275
    Broni
    May 26, 2018
  34. pvkid

    Inactive I think I have Ransomware

    pvkid, May 24, 2018
    Replies:
    3
    Views:
    227
    Broni
    May 25, 2018
  35. tm5rto
    Locked

    Inactive-A Can't get programs installed, suspect virus

    tm5rto, May 12, 2018
    Replies:
    22
    Views:
    490
    Broni
    May 24, 2018
  36. Joe Jimm

    Solved Over 60 svchost.exe's, Chrome being very slow, and other oddities

    Joe Jimm, May 13, 2018 ... 2
    Replies:
    33
    Views:
    617
    Broni
    May 22, 2018
  37. cjanien

    Solved Trouble with IE, Edge and Chrome

    cjanien, May 8, 2018 ... 2
    Replies:
    41
    Views:
    1,214
    Broni
    May 22, 2018
  38. Boufeez

    Solved MachineLearning/Anomalous.94%

    Boufeez, Apr 24, 2018 ... 2
    Replies:
    29
    Views:
    2,291
    Broni
    May 21, 2018
  39. mom26gr8kids

    Solved Second infected computer

    mom26gr8kids, May 5, 2018
    Replies:
    17
    Views:
    905
    Broni
    May 21, 2018
  40. antmanmax

    Solved Finally reaching out

    antmanmax, May 13, 2018 ... 2
    Replies:
    29
    Views:
    575
    Broni
    May 18, 2018
  41. Libertybrick

    Solved Windows has encountered a critical error and will restart in one minute.

    Libertybrick, May 12, 2018
    Replies:
    23
    Views:
    1,012
    Broni
    May 15, 2018
  42. sullyy1288
    Locked

    Inactive Disk Usage 100%, Windows Very Slow

    sullyy1288, May 9, 2018
    Replies:
    2
    Views:
    194
    Broni
    May 10, 2018
  43. Joel M Siskin

    Solved Not sure what fixlist.txt file I need

    Joel M Siskin, Apr 18, 2018 ... 2
    Replies:
    36
    Views:
    862
    Broni
    May 7, 2018
  44. mom26gr8kids

    Inactive Possible virus on computer that won't connect to the internet

    mom26gr8kids, May 5, 2018
    Replies:
    5
    Views:
    235
    Broni
    May 7, 2018
  45. setareh238

    Inactive Kaspersky

    setareh238, May 5, 2018
    Replies:
    1
    Views:
    197
    Broni
    May 5, 2018
  46. Bob Habart

    Solved Call Mirosoft to Unlock Computer

    Bob Habart, Apr 23, 2018
    Replies:
    11
    Views:
    470
    Broni
    Apr 29, 2018
  47. Devwa

    Solved Windows has encountered a critical problem and will restart. (different type)

    Devwa, Apr 21, 2018 ... 2
    Replies:
    31
    Views:
    1,013
    Broni
    Apr 28, 2018
  48. dobysport55

    Solved Computer running slow, slow to connect to internet.

    dobysport55, Apr 14, 2018 ... 2
    Replies:
    39
    Views:
    986
    Broni
    Apr 28, 2018
  49. Jacca
    Locked

    Inactive I have a virus called Industrialists and I can't get rid of it

    Jacca, Apr 25, 2018
    Replies:
    1
    Views:
    191
    Broni
    Apr 25, 2018
  50. Yushimer
    Locked

    Inactive Invisible Virus?

    Yushimer, Apr 16, 2018
    Replies:
    3
    Views:
    176
    Broni
    Apr 16, 2018
  51. SPasini

    Solved Recurrent Rookits

    SPasini, Apr 9, 2018
    Replies:
    19
    Views:
    466
    Broni
    Apr 16, 2018
  52. Timbo51

    Inactive Trying to remove virus: Everything I try to use force closes... including google chrome

    Timbo51, Apr 4, 2018 ... 2
    Replies:
    33
    Views:
    697
    Broni
    Apr 9, 2018
  53. siedog

    Solved System running slow and sluggish part1 FRST.log

    siedog, Mar 30, 2018
    Replies:
    10
    Views:
    731
    Broni
    Apr 6, 2018
  54. Daniel Burkus

    Inactive PC Freezes After I Open Any Application.

    Daniel Burkus, Mar 29, 2018
    Replies:
    18
    Views:
    439
    Broni
    Apr 1, 2018
  55. jodie jernigan
    Locked

    Inactive Pc freezing and cursor freezing. amazon assist popup window

    jodie jernigan, Mar 31, 2018
    Replies:
    6
    Views:
    445
    Broni
    Mar 31, 2018
  56. losdavos

    Solved Installed a new app carelessly, now Chrome keeps crashing. Windows 10 machine.

    losdavos, Mar 20, 2018
    Replies:
    22
    Views:
    1,206
    Broni
    Mar 24, 2018
  57. Kevin Hill
    Locked

    Inactive IAT`s found

    Kevin Hill, Mar 23, 2018
    Replies:
    5
    Views:
    250
    Broni
    Mar 23, 2018
  58. PanaMax

    Solved B.S.O.D.

    PanaMax, Mar 20, 2018 ... 2
    Replies:
    45
    Views:
    811
    Broni
    Mar 22, 2018
  59. Mike T
    Locked

    Inactive Malware or False Positive? {YARA}eval_post :

    Mike T, Mar 16, 2018
    Replies:
    1
    Views:
    401
    Broni
    Mar 16, 2018
  60. starrkiller
    Locked

    Inactive-A Computer is acting slow

    starrkiller, Mar 3, 2018
    Replies:
    22
    Views:
    883
    Broni
    Mar 13, 2018
  61. mirby777
    Locked

    Inactive Three trojans Kaspersky flagged but couldn't disinfect. (1 of 2)

    mirby777, Mar 7, 2018
    Replies:
    2
    Views:
    601
    Broni
    Mar 7, 2018
  62. SteveTraverse

    Inactive Malware created Win7 system processes I cannot end or delete

    SteveTraverse, Feb 9, 2018 ... 2
    Replies:
    36
    Views:
    1,479
    Broni
    Feb 27, 2018
  63. KidCZ
    Locked

    Inactive Got trojan virus, cannot access some websites

    KidCZ, Feb 25, 2018
    Replies:
    3
    Views:
    371
    Broni
    Feb 25, 2018
  64. learninmypc

    Solved Am I infected?

    learninmypc, Feb 20, 2018 ... 2 3
    Replies:
    58
    Views:
    1,854
    learninmypc
    Feb 23, 2018
  65. jbryan1984
    Locked

    Inactive Does anyone know what this virus is and how to remove it?

    jbryan1984, Feb 21, 2018
    Replies:
    8
    Views:
    473
    Broni
    Feb 21, 2018
  66. JT4866

    Solved Rootkit? (Win 7 x64)

    JT4866, Feb 12, 2018 ... 2
    Replies:
    39
    Views:
    1,434
    Broni
    Feb 21, 2018
  67. JT4866
    Locked

    Inactive Rogue executables running

    JT4866, Feb 12, 2018
    Replies:
    2
    Views:
    301
    Broni
    Feb 12, 2018
  68. mpipis

    Solved Possible Malware or Virus

    mpipis, Jan 25, 2018
    Replies:
    23
    Views:
    1,468
    Broni
    Feb 10, 2018
  69. Bucovici
    Locked

    Inactive Adguard adblcoker found 284 adds on yahoo

    Bucovici, Feb 7, 2018
    Replies:
    12
    Views:
    467
    Broni
    Feb 8, 2018
  70. Boufeez

    Solved Malware detected multiple adware

    Boufeez, Dec 18, 2017 ... 2
    Replies:
    38
    Views:
    2,067
    Broni
    Feb 8, 2018
  71. KuyaNailclip

    Inactive Com Surrogate Problem once again

    KuyaNailclip, Feb 4, 2018
    Replies:
    3
    Views:
    343
    Broni
    Feb 4, 2018
  72. Ciaran

    Inactive Gandcrab Ransomeware

    Ciaran, Feb 1, 2018
    Replies:
    1
    Views:
    887
    Broni
    Feb 1, 2018
  73. ImmmCanadian
    Locked

    Inactive 1 year old laptop extremely slow, taking 10 minute to boot

    ImmmCanadian, Jan 22, 2018
    Replies:
    8
    Views:
    696
    Broni
    Jan 27, 2018
  74. glhglh

    Inactive Problem with 92062d.msi won't allow programs to install or uninstall

    glhglh, Jan 24, 2018
    Replies:
    16
    Views:
    753
    Broni
    Jan 25, 2018
  75. windowman

    Solved Have a virus/malware and can't download things

    windowman, Jan 9, 2018 ... 2
    Replies:
    43
    Views:
    1,549
    Broni
    Jan 25, 2018
  76. literallynot
    Locked

    Inactive Requesting help with removing Amazon Assistant aa.hta

    literallynot, Jan 5, 2018
    Replies:
    1
    Views:
    637
    Broni
    Jan 5, 2018
  77. KuyaNailclip

    Solved Three Com Surrogates

    KuyaNailclip, Dec 30, 2017
    Replies:
    13
    Views:
    777
    Broni
    Jan 3, 2018
  78. Doctor Gallop

    Inactive How to remove Ninite.exe

    Doctor Gallop, Dec 28, 2017
    Replies:
    3
    Views:
    531
    Broni
    Dec 29, 2017
  79. needhelp51

    Solved Random audio ads and system shutdowns

    needhelp51, Dec 24, 2017
    Replies:
    20
    Views:
    849
    Broni
    Dec 28, 2017
  80. Daniel Burkus

    Inactive Suspected malware interfering with audio in video files

    Daniel Burkus, Dec 16, 2017
    Replies:
    11
    Views:
    602
    Broni
    Dec 18, 2017
  81. DeathPackage
    Locked

    Inactive Help with cleaning my laptop

    DeathPackage, Dec 14, 2017
    Replies:
    5
    Views:
    861
    Broni
    Dec 14, 2017
  82. DeadpixeI

    Solved PUP.Optional.ASK and PUP.Optional.Delta won't go away.

    DeadpixeI, Nov 29, 2017 ... 2
    Replies:
    31
    Views:
    2,003
    Broni
    Dec 13, 2017
  83. Balanced

    Inactive Should i be worried about this?

    Balanced, Dec 12, 2017
    Replies:
    3
    Views:
    423
    Broni
    Dec 13, 2017
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