Virus and Malware Removal

Is your system infected? Start here and get help

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  1. Julio Franco
    Locked Sticky

    UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions

    Julio Franco, Dec 1, 2007
    Replies:
    2
    Views:
    1,434,489
    Julio Franco
    Apr 19, 2010
  2. Julio Franco
    Locked Sticky

    Special rules for the Virus & Malware removal board

    Julio Franco, Jan 18, 2009
    Replies:
    0
    Views:
    28,991
    Julio Franco
    Jan 18, 2009
  3. Julio Franco
    Locked Sticky

    Is your system infected? Read this before cleaning or formatting

    Julio Franco, Dec 1, 2007
    Replies:
    1
    Views:
    179,005
    momok
    Dec 2, 2007
  5. needhelp51

    Solved Computer seems infected

    needhelp51, Jul 11, 2018 at 10:39 PM
    Replies:
    21
    Views:
    411
    Broni
    Jul 14, 2018 at 7:17 PM
  6. learninmypc

    Solved Broni, a quick question

    learninmypc, Jul 14, 2018 at 6:07 PM
    Replies:
    3
    Views:
    101
    Broni
    Jul 14, 2018 at 6:52 PM
  7. MemesareKeem

    Inactive Virus on my android

    MemesareKeem, Jul 7, 2018
    Replies:
    1
    Views:
    162
    Broni
    Jul 7, 2018
  8. Riyasvkmuhammed

    Solved Please help me to remove my infected pc. Trojan. Multi. GenAutorunBITS.a

    Riyasvkmuhammed, Jun 20, 2018 ... 2
    Replies:
    28
    Views:
    631
    Broni
    Jul 6, 2018
  9. Kevin Hill

    Solved Rogue killer found rans.gendarm, no kill

    Kevin Hill, Jun 28, 2018 ... 2 3
    Replies:
    71
    Views:
    544
    Broni
    Jul 2, 2018
  10. cableman
    Locked

    Inactive-A Can't run Fabar tool properly

    cableman, Jun 14, 2018
    Replies:
    10
    Views:
    362
    Broni
    Jun 27, 2018
  11. Kevin Hill

    Solved Gmer found rootkit activity

    Kevin Hill, Jun 19, 2018 ... 2 3 4
    Replies:
    76
    Views:
    748
    Broni
    Jun 26, 2018
  12. ExpirationDate

    Solved Possible malware, as well as a error given by 'registry' from a couple of scanning softwares.

    ExpirationDate, Jun 22, 2018
    Replies:
    3
    Views:
    183
    Broni
    Jun 22, 2018
  13. Matthewlotts
    Locked

    Inactive BitCoinMiner.PD Infection, Removal Failed.

    Matthewlotts, Jun 21, 2018
    Replies:
    8
    Views:
    164
    Broni
    Jun 21, 2018
  14. oreoko
    Locked

    Inactive The most violent torjan ever

    oreoko, Jun 15, 2018
    Replies:
    1
    Views:
    179
    Broni
    Jun 15, 2018
  15. faramir44
    Locked

    Inactive Cannot remove PUM.dns, it keeps coming back

    faramir44, Jun 13, 2018
    Replies:
    5
    Views:
    152
    Broni
    Jun 13, 2018
  16. Daniel Burkus

    Solved PC Shutting Down During Malware Scans, Presumed Malware Infection (Windows 7)

    Daniel Burkus, May 29, 2018 ... 2
    Replies:
    27
    Views:
    646
    Broni
    Jun 7, 2018
  17. davidjm6

    Inactive Multiple BSODs, mouse clicks not registering properly

    davidjm6, May 26, 2018
    Replies:
    3
    Views:
    233
    Broni
    May 26, 2018
  18. pvkid

    Inactive I think I have Ransomware

    pvkid, May 24, 2018
    Replies:
    3
    Views:
    183
    Broni
    May 25, 2018
  19. tm5rto
    Locked

    Inactive-A Can't get programs installed, suspect virus

    tm5rto, May 12, 2018
    Replies:
    22
    Views:
    412
    Broni
    May 24, 2018
  20. Joe Jimm

    Solved Over 60 svchost.exe's, Chrome being very slow, and other oddities

    Joe Jimm, May 13, 2018 ... 2
    Replies:
    33
    Views:
    485
    Broni
    May 22, 2018
  21. cjanien

    Solved Trouble with IE, Edge and Chrome

    cjanien, May 8, 2018 ... 2
    Replies:
    41
    Views:
    903
    Broni
    May 22, 2018
  22. Boufeez

    Solved MachineLearning/Anomalous.94%

    Boufeez, Apr 24, 2018 ... 2
    Replies:
    29
    Views:
    1,409
    Broni
    May 21, 2018
  23. mom26gr8kids

    Solved Second infected computer

    mom26gr8kids, May 5, 2018
    Replies:
    17
    Views:
    654
    Broni
    May 21, 2018
  24. antmanmax

    Solved Finally reaching out

    antmanmax, May 13, 2018 ... 2
    Replies:
    29
    Views:
    480
    Broni
    May 18, 2018
  25. Libertybrick

    Solved Windows has encountered a critical error and will restart in one minute.

    Libertybrick, May 12, 2018
    Replies:
    23
    Views:
    643
    Broni
    May 15, 2018
  26. sullyy1288
    Locked

    Inactive Disk Usage 100%, Windows Very Slow

    sullyy1288, May 9, 2018
    Replies:
    2
    Views:
    158
    Broni
    May 10, 2018
  27. Joel M Siskin

    Solved Not sure what fixlist.txt file I need

    Joel M Siskin, Apr 18, 2018 ... 2
    Replies:
    36
    Views:
    711
    Broni
    May 7, 2018
  28. mom26gr8kids

    Inactive Possible virus on computer that won't connect to the internet

    mom26gr8kids, May 5, 2018
    Replies:
    5
    Views:
    194
    Broni
    May 7, 2018
  29. setareh238

    Inactive Kaspersky

    setareh238, May 5, 2018
    Replies:
    1
    Views:
    153
    Broni
    May 5, 2018
  30. Bob Habart

    Solved Call Mirosoft to Unlock Computer

    Bob Habart, Apr 23, 2018
    Replies:
    11
    Views:
    353
    Broni
    Apr 29, 2018
  31. Devwa

    Solved Windows has encountered a critical problem and will restart. (different type)

    Devwa, Apr 21, 2018 ... 2
    Replies:
    31
    Views:
    826
    Broni
    Apr 28, 2018
  32. dobysport55

    Solved Computer running slow, slow to connect to internet.

    dobysport55, Apr 14, 2018 ... 2
    Replies:
    39
    Views:
    833
    Broni
    Apr 28, 2018
  33. Jacca
    Locked

    Inactive I have a virus called Industrialists and I can't get rid of it

    Jacca, Apr 25, 2018
    Replies:
    1
    Views:
    146
    Broni
    Apr 25, 2018
  34. Yushimer
    Locked

    Inactive Invisible Virus?

    Yushimer, Apr 16, 2018
    Replies:
    3
    Views:
    139
    Broni
    Apr 16, 2018
  35. SPasini

    Solved Recurrent Rookits

    SPasini, Apr 9, 2018
    Replies:
    19
    Views:
    392
    Broni
    Apr 16, 2018
  36. Timbo51

    Inactive Trying to remove virus: Everything I try to use force closes... including google chrome

    Timbo51, Apr 4, 2018 ... 2
    Replies:
    33
    Views:
    611
    Broni
    Apr 9, 2018
  37. siedog

    Solved System running slow and sluggish part1 FRST.log

    siedog, Mar 30, 2018
    Replies:
    10
    Views:
    666
    Broni
    Apr 6, 2018
  38. Daniel Burkus

    Inactive PC Freezes After I Open Any Application.

    Daniel Burkus, Mar 29, 2018
    Replies:
    18
    Views:
    401
    Broni
    Apr 1, 2018
  39. jodie jernigan
    Locked

    Inactive Pc freezing and cursor freezing. amazon assist popup window

    jodie jernigan, Mar 31, 2018
    Replies:
    6
    Views:
    359
    Broni
    Mar 31, 2018
  40. losdavos

    Solved Installed a new app carelessly, now Chrome keeps crashing. Windows 10 machine.

    losdavos, Mar 20, 2018
    Replies:
    22
    Views:
    963
    Broni
    Mar 24, 2018
  41. Kevin Hill
    Locked

    Inactive IAT`s found

    Kevin Hill, Mar 23, 2018
    Replies:
    5
    Views:
    213
    Broni
    Mar 23, 2018
  42. PanaMax

    Solved B.S.O.D.

    PanaMax, Mar 20, 2018 ... 2
    Replies:
    45
    Views:
    631
    Broni
    Mar 22, 2018
  43. Mike T
    Locked

    Inactive Malware or False Positive? {YARA}eval_post :

    Mike T, Mar 16, 2018
    Replies:
    1
    Views:
    352
    Broni
    Mar 16, 2018
  44. starrkiller
    Locked

    Inactive-A Computer is acting slow

    starrkiller, Mar 3, 2018
    Replies:
    22
    Views:
    847
    Broni
    Mar 13, 2018
  45. mirby777
    Locked

    Inactive Three trojans Kaspersky flagged but couldn't disinfect. (1 of 2)

    mirby777, Mar 7, 2018
    Replies:
    2
    Views:
    542
    Broni
    Mar 7, 2018
  46. SteveTraverse

    Inactive Malware created Win7 system processes I cannot end or delete

    SteveTraverse, Feb 9, 2018 ... 2
    Replies:
    36
    Views:
    1,394
    Broni
    Feb 27, 2018
  47. KidCZ
    Locked

    Inactive Got trojan virus, cannot access some websites

    KidCZ, Feb 25, 2018
    Replies:
    3
    Views:
    336
    Broni
    Feb 25, 2018
  48. learninmypc

    Solved Am I infected?

    learninmypc, Feb 20, 2018 ... 2 3
    Replies:
    58
    Views:
    1,553
    learninmypc
    Feb 23, 2018
  49. jbryan1984
    Locked

    Inactive Does anyone know what this virus is and how to remove it?

    jbryan1984, Feb 21, 2018
    Replies:
    8
    Views:
    435
    Broni
    Feb 21, 2018
  50. JT4866

    Solved Rootkit? (Win 7 x64)

    JT4866, Feb 12, 2018 ... 2
    Replies:
    39
    Views:
    1,203
    Broni
    Feb 21, 2018
  51. JT4866
    Locked

    Inactive Rogue executables running

    JT4866, Feb 12, 2018
    Replies:
    2
    Views:
    260
    Broni
    Feb 12, 2018
  52. mpipis

    Solved Possible Malware or Virus

    mpipis, Jan 25, 2018
    Replies:
    23
    Views:
    1,168
    Broni
    Feb 10, 2018
  53. Bucovici
    Locked

    Inactive Adguard adblcoker found 284 adds on yahoo

    Bucovici, Feb 7, 2018
    Replies:
    12
    Views:
    429
    Broni
    Feb 8, 2018
  54. Boufeez

    Solved Malware detected multiple adware

    Boufeez, Dec 18, 2017 ... 2
    Replies:
    38
    Views:
    1,897
    Broni
    Feb 8, 2018
  55. KuyaNailclip

    Inactive Com Surrogate Problem once again

    KuyaNailclip, Feb 4, 2018
    Replies:
    3
    Views:
    305
    Broni
    Feb 4, 2018
  56. Ciaran

    Inactive Gandcrab Ransomeware

    Ciaran, Feb 1, 2018
    Replies:
    1
    Views:
    800
    Broni
    Feb 1, 2018
  57. ImmmCanadian
    Locked

    Inactive 1 year old laptop extremely slow, taking 10 minute to boot

    ImmmCanadian, Jan 22, 2018
    Replies:
    8
    Views:
    649
    Broni
    Jan 27, 2018
  58. glhglh

    Inactive Problem with 92062d.msi won't allow programs to install or uninstall

    glhglh, Jan 24, 2018
    Replies:
    16
    Views:
    693
    Broni
    Jan 25, 2018
  59. windowman

    Solved Have a virus/malware and can't download things

    windowman, Jan 9, 2018 ... 2
    Replies:
    43
    Views:
    1,313
    Broni
    Jan 25, 2018
  60. literallynot
    Locked

    Inactive Requesting help with removing Amazon Assistant aa.hta

    literallynot, Jan 5, 2018
    Replies:
    1
    Views:
    604
    Broni
    Jan 5, 2018
  61. KuyaNailclip

    Solved Three Com Surrogates

    KuyaNailclip, Dec 30, 2017
    Replies:
    13
    Views:
    685
    Broni
    Jan 3, 2018
  62. Doctor Gallop

    Inactive How to remove Ninite.exe

    Doctor Gallop, Dec 28, 2017
    Replies:
    3
    Views:
    490
    Broni
    Dec 29, 2017
  63. needhelp51

    Solved Random audio ads and system shutdowns

    needhelp51, Dec 24, 2017
    Replies:
    20
    Views:
    790
    Broni
    Dec 28, 2017
  64. Daniel Burkus

    Inactive Suspected malware interfering with audio in video files

    Daniel Burkus, Dec 16, 2017
    Replies:
    11
    Views:
    560
    Broni
    Dec 18, 2017
  65. DeathPackage
    Locked

    Inactive Help with cleaning my laptop

    DeathPackage, Dec 14, 2017
    Replies:
    5
    Views:
    786
    Broni
    Dec 14, 2017
  66. DeadpixeI

    Solved PUP.Optional.ASK and PUP.Optional.Delta won't go away.

    DeadpixeI, Nov 29, 2017 ... 2
    Replies:
    31
    Views:
    1,776
    Broni
    Dec 13, 2017
  67. Balanced

    Inactive Should i be worried about this?

    Balanced, Dec 12, 2017
    Replies:
    3
    Views:
    372
    Broni
    Dec 13, 2017
  68. mcIrishgurl

    Inactive PC extremely slow

    mcIrishgurl, Dec 10, 2017
    Replies:
    24
    Views:
    768
    Broni
    Dec 11, 2017
  69. brianna drain
    Locked

    Inactive Virus has my laptop in never-ending bootloop

    brianna drain, Dec 10, 2017
    Replies:
    1
    Views:
    533
    Broni
    Dec 11, 2017
  70. Confusd73

    Solved Amazon Assistant

    Confusd73, Nov 15, 2017 ... 2
    Replies:
    33
    Views:
    1,609
    Broni
    Dec 7, 2017
  71. nl352503

    Solved Duped into calling pop-up number

    nl352503, Nov 22, 2017
    Replies:
    23
    Views:
    1,203
    Broni
    Dec 6, 2017
  72. Tidus221

    Solved Pop-ups/clickers when browsing web

    Tidus221, Nov 29, 2017 ... 2
    Replies:
    30
    Views:
    1,126
    Broni
    Dec 5, 2017
  73. Sonicy0uth
    Locked

    Inactive I believe I have a Kernal mode rootkit :(

    Sonicy0uth, Dec 4, 2017
    Replies:
    14
    Views:
    1,351
    Broni
    Dec 4, 2017
  74. JerryBels
    Locked

    Inactive My Chrome is infected with scripts loading on each page

    JerryBels, Dec 3, 2017
    Replies:
    3
    Views:
    5,261
    Broni
    Dec 4, 2017
  75. Nicki

    Solved Caught something somewhere not sure what

    Nicki, Nov 26, 2017 ... 2
    Replies:
    28
    Views:
    1,391
    Broni
    Dec 2, 2017
  76. Lee Ann Daniels
    Locked

    Inactive Big Cirus Problem

    Lee Ann Daniels, Nov 26, 2017
    Replies:
    5
    Views:
    587
    Broni
    Nov 26, 2017
  77. M3NOL1KEIPH0NE
    Locked

    Inactive I think I have a malware named "tinyurl.com/MegaFreeWalls". Don't you even think about it

    M3NOL1KEIPH0NE, Nov 22, 2017
    Replies:
    1
    Views:
    457
    Broni
    Nov 22, 2017
  78. JakeKydd

    Solved Malwarebytes blocking outgoing connection

    JakeKydd, Nov 20, 2017
    Replies:
    6
    Views:
    1,266
    Broni
    Nov 21, 2017
  79. BefuddledB

    Solved Malware/Virus Problem

    BefuddledB, Nov 6, 2017 ... 2
    Replies:
    31
    Views:
    1,578
    Broni
    Nov 13, 2017
  80. Mohammadreza
    Locked

    Inactive Very large protected operation system file

    Mohammadreza, Nov 13, 2017
    Replies:
    1
    Views:
    440
    Broni
    Nov 13, 2017
  81. holdum323

    Inactive Website Blocked

    holdum323, Nov 5, 2017 ... 2 3
    Replies:
    67
    Views:
    1,566
    Broni
    Nov 13, 2017
  82. ksleano
    Locked

    Inactive Irql_not_less_or_equal (Virus?)

    ksleano, Nov 10, 2017
    Replies:
    11
    Views:
    819
    Broni
    Nov 10, 2017
  83. learninmypc

    Solved Infected W7 Pro

    learninmypc, Nov 6, 2017 ... 2 3
    Replies:
    51
    Views:
    1,416
    Broni
    Nov 9, 2017
  84. blairman

    Solved Mom's laptop is too slow

    blairman, Oct 28, 2017
    Replies:
    22
    Views:
    1,156
    Broni
    Nov 6, 2017
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