Virus and Malware Removal

Is your system infected? Start here and get help

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  1. Julio Franco
    Locked Sticky

    UPDATED 4-Step Viruses/Spyware/Malware Removal Preliminary Instructions

    Julio Franco, Dec 1, 2007
    Replies:
    2
    Views:
    1,431,432
    Julio Franco
    Apr 19, 2010
  2. Julio Franco
    Locked Sticky

    Special rules for the Virus & Malware removal board

    Julio Franco, Jan 18, 2009
    Replies:
    0
    Views:
    28,594
    Julio Franco
    Jan 18, 2009
  3. Julio Franco
    Locked Sticky

    Is your system infected? Read this before cleaning or formatting

    Julio Franco, Dec 1, 2007
    Replies:
    1
    Views:
    178,121
    momok
    Dec 2, 2007
  5. Devwa

    Active Windows has encountered a critical problem and will restart. (different type)

    Devwa, Apr 21, 2018 at 10:29 AM
    Replies:
    6
    Views:
    164
    Broni
    Apr 22, 2018 at 11:09 AM
  6. dobysport55

    Active Computer running slow, slow to connect to internet.

    dobysport55, Apr 14, 2018 ... 2
    Replies:
    31
    Views:
    464
    Broni
    Apr 20, 2018 at 4:47 PM
  7. Joel M Siskin

    Active Not sure what fixlist.txt file I need

    Joel M Siskin, Apr 18, 2018 at 9:34 PM
    Replies:
    1
    Views:
    90
    Broni
    Apr 18, 2018 at 9:52 PM
  8. Yushimer
    Locked

    Inactive Invisible Virus?

    Yushimer, Apr 16, 2018 at 2:21 PM
    Replies:
    3
    Views:
    98
    Broni
    Apr 16, 2018 at 8:55 PM
  9. SPasini

    Solved Recurrent Rookits

    SPasini, Apr 9, 2018
    Replies:
    19
    Views:
    306
    Broni
    Apr 16, 2018 at 8:51 PM
  10. Timbo51

    Inactive Trying to remove virus: Everything I try to use force closes... including google chrome

    Timbo51, Apr 4, 2018 ... 2
    Replies:
    33
    Views:
    531
    Broni
    Apr 9, 2018
  11. siedog

    Solved System running slow and sluggish part1 FRST.log

    siedog, Mar 30, 2018
    Replies:
    10
    Views:
    549
    Broni
    Apr 6, 2018
  12. Daniel Burkus

    Inactive PC Freezes After I Open Any Application.

    Daniel Burkus, Mar 29, 2018
    Replies:
    18
    Views:
    351
    Broni
    Apr 1, 2018
  13. jodie jernigan
    Locked

    Inactive Pc freezing and cursor freezing. amazon assist popup window

    jodie jernigan, Mar 31, 2018
    Replies:
    6
    Views:
    292
    Broni
    Mar 31, 2018
  14. losdavos

    Solved Installed a new app carelessly, now Chrome keeps crashing. Windows 10 machine.

    losdavos, Mar 20, 2018
    Replies:
    22
    Views:
    616
    Broni
    Mar 24, 2018
  15. Kevin Hill
    Locked

    Inactive IAT`s found

    Kevin Hill, Mar 23, 2018
    Replies:
    5
    Views:
    182
    Broni
    Mar 23, 2018
  16. PanaMax

    Solved B.S.O.D.

    PanaMax, Mar 20, 2018 ... 2
    Replies:
    45
    Views:
    424
    Broni
    Mar 22, 2018
  17. Mike T
    Locked

    Inactive Malware or False Positive? {YARA}eval_post :

    Mike T, Mar 16, 2018
    Replies:
    1
    Views:
    319
    Broni
    Mar 16, 2018
  18. starrkiller
    Locked

    Inactive-A Computer is acting slow

    starrkiller, Mar 3, 2018
    Replies:
    22
    Views:
    798
    Broni
    Mar 13, 2018
  19. mirby777
    Locked

    Inactive Three trojans Kaspersky flagged but couldn't disinfect. (1 of 2)

    mirby777, Mar 7, 2018
    Replies:
    2
    Views:
    496
    Broni
    Mar 7, 2018
  20. SteveTraverse

    Inactive Malware created Win7 system processes I cannot end or delete

    SteveTraverse, Feb 9, 2018 ... 2
    Replies:
    36
    Views:
    1,273
    Broni
    Feb 27, 2018
  21. KidCZ
    Locked

    Inactive Got trojan virus, cannot access some websites

    KidCZ, Feb 25, 2018
    Replies:
    3
    Views:
    290
    Broni
    Feb 25, 2018
  22. learninmypc

    Solved Am I infected?

    learninmypc, Feb 20, 2018 ... 2 3
    Replies:
    58
    Views:
    1,179
    learninmypc
    Feb 23, 2018
  23. jbryan1984
    Locked

    Inactive Does anyone know what this virus is and how to remove it?

    jbryan1984, Feb 21, 2018
    Replies:
    8
    Views:
    359
    Broni
    Feb 21, 2018
  24. JT4866

    Solved Rootkit? (Win 7 x64)

    JT4866, Feb 12, 2018 ... 2
    Replies:
    39
    Views:
    897
    Broni
    Feb 21, 2018
  25. JT4866
    Locked

    Inactive Rogue executables running

    JT4866, Feb 12, 2018
    Replies:
    2
    Views:
    223
    Broni
    Feb 12, 2018
  26. mpipis

    Solved Possible Malware or Virus

    mpipis, Jan 25, 2018
    Replies:
    23
    Views:
    709
    Broni
    Feb 10, 2018
  27. Bucovici
    Locked

    Inactive Adguard adblcoker found 284 adds on yahoo

    Bucovici, Feb 7, 2018
    Replies:
    12
    Views:
    386
    Broni
    Feb 8, 2018
  28. Boufeez

    Solved Malware detected multiple adware

    Boufeez, Dec 18, 2017 ... 2
    Replies:
    38
    Views:
    1,662
    Broni
    Feb 8, 2018
  29. KuyaNailclip

    Inactive Com Surrogate Problem once again

    KuyaNailclip, Feb 4, 2018
    Replies:
    3
    Views:
    268
    Broni
    Feb 4, 2018
  30. Ciaran

    Inactive Gandcrab Ransomeware

    Ciaran, Feb 1, 2018
    Replies:
    1
    Views:
    706
    Broni
    Feb 1, 2018
  31. ImmmCanadian
    Locked

    Inactive 1 year old laptop extremely slow, taking 10 minute to boot

    ImmmCanadian, Jan 22, 2018
    Replies:
    8
    Views:
    604
    Broni
    Jan 27, 2018
  32. glhglh

    Inactive Problem with 92062d.msi won't allow programs to install or uninstall

    glhglh, Jan 24, 2018
    Replies:
    16
    Views:
    613
    Broni
    Jan 25, 2018
  33. windowman

    Solved Have a virus/malware and can't download things

    windowman, Jan 9, 2018 ... 2
    Replies:
    43
    Views:
    1,094
    Broni
    Jan 25, 2018
  34. literallynot
    Locked

    Inactive Requesting help with removing Amazon Assistant aa.hta

    literallynot, Jan 5, 2018
    Replies:
    1
    Views:
    565
    Broni
    Jan 5, 2018
  35. KuyaNailclip

    Solved Three Com Surrogates

    KuyaNailclip, Dec 30, 2017
    Replies:
    13
    Views:
    560
    Broni
    Jan 3, 2018
  36. Doctor Gallop

    Inactive How to remove Ninite.exe

    Doctor Gallop, Dec 28, 2017
    Replies:
    3
    Views:
    452
    Broni
    Dec 29, 2017
  37. needhelp51

    Solved Random audio ads and system shutdowns

    needhelp51, Dec 24, 2017
    Replies:
    20
    Views:
    688
    Broni
    Dec 28, 2017
  38. Daniel Burkus

    Inactive Suspected malware interfering with audio in video files

    Daniel Burkus, Dec 16, 2017
    Replies:
    11
    Views:
    512
    Broni
    Dec 18, 2017
  39. DeathPackage
    Locked

    Inactive Help with cleaning my laptop

    DeathPackage, Dec 14, 2017
    Replies:
    5
    Views:
    664
    Broni
    Dec 14, 2017
  40. DeadpixeI

    Solved PUP.Optional.ASK and PUP.Optional.Delta won't go away.

    DeadpixeI, Nov 29, 2017 ... 2
    Replies:
    31
    Views:
    1,509
    Broni
    Dec 13, 2017
  41. Balanced

    Inactive Should i be worried about this?

    Balanced, Dec 12, 2017
    Replies:
    3
    Views:
    332
    Broni
    Dec 13, 2017
  42. mcIrishgurl

    Inactive PC extremely slow

    mcIrishgurl, Dec 10, 2017
    Replies:
    24
    Views:
    709
    Broni
    Dec 11, 2017
  43. brianna drain
    Locked

    Inactive Virus has my laptop in never-ending bootloop

    brianna drain, Dec 10, 2017
    Replies:
    1
    Views:
    496
    Broni
    Dec 11, 2017
  44. Confusd73

    Solved Amazon Assistant

    Confusd73, Nov 15, 2017 ... 2
    Replies:
    33
    Views:
    1,330
    Broni
    Dec 7, 2017
  45. nl352503

    Solved Duped into calling pop-up number

    nl352503, Nov 22, 2017
    Replies:
    23
    Views:
    1,053
    Broni
    Dec 6, 2017
  46. Tidus221

    Solved Pop-ups/clickers when browsing web

    Tidus221, Nov 29, 2017 ... 2
    Replies:
    30
    Views:
    999
    Broni
    Dec 5, 2017
  47. Sonicy0uth
    Locked

    Inactive I believe I have a Kernal mode rootkit :(

    Sonicy0uth, Dec 4, 2017
    Replies:
    14
    Views:
    1,228
    Broni
    Dec 4, 2017
  48. JerryBels
    Locked

    Inactive My Chrome is infected with scripts loading on each page

    JerryBels, Dec 3, 2017
    Replies:
    3
    Views:
    5,094
    Broni
    Dec 4, 2017
  49. Nicki

    Solved Caught something somewhere not sure what

    Nicki, Nov 26, 2017 ... 2
    Replies:
    28
    Views:
    1,183
    Broni
    Dec 2, 2017
  50. Lee Ann Daniels
    Locked

    Inactive Big Cirus Problem

    Lee Ann Daniels, Nov 26, 2017
    Replies:
    5
    Views:
    554
    Broni
    Nov 26, 2017
  51. M3NOL1KEIPH0NE
    Locked

    Inactive I think I have a malware named "tinyurl.com/MegaFreeWalls". Don't you even think about it

    M3NOL1KEIPH0NE, Nov 22, 2017
    Replies:
    1
    Views:
    412
    Broni
    Nov 22, 2017
  52. JakeKydd

    Solved Malwarebytes blocking outgoing connection

    JakeKydd, Nov 20, 2017
    Replies:
    6
    Views:
    965
    Broni
    Nov 21, 2017
  53. BefuddledB

    Solved Malware/Virus Problem

    BefuddledB, Nov 6, 2017 ... 2
    Replies:
    31
    Views:
    1,277
    Broni
    Nov 13, 2017
  54. Mohammadreza
    Locked

    Inactive Very large protected operation system file

    Mohammadreza, Nov 13, 2017
    Replies:
    1
    Views:
    387
    Broni
    Nov 13, 2017
  55. holdum323

    Inactive Website Blocked

    holdum323, Nov 5, 2017 ... 2 3
    Replies:
    67
    Views:
    1,426
    Broni
    Nov 13, 2017
  56. ksleano
    Locked

    Inactive Irql_not_less_or_equal (Virus?)

    ksleano, Nov 10, 2017
    Replies:
    11
    Views:
    766
    Broni
    Nov 10, 2017
  57. learninmypc

    Solved Infected W7 Pro

    learninmypc, Nov 6, 2017 ... 2 3
    Replies:
    51
    Views:
    1,259
    Broni
    Nov 9, 2017
  58. blairman

    Solved Mom's laptop is too slow

    blairman, Oct 28, 2017
    Replies:
    22
    Views:
    1,040
    Broni
    Nov 6, 2017
  59. learninmypc

    Solved Infected XP Pro

    learninmypc, Nov 1, 2017 ... 2
    Replies:
    30
    Views:
    1,084
    Broni
    Nov 3, 2017
  60. BillBauer

    Solved Internet goes off and on and off again, explorer crashes

    BillBauer, Oct 29, 2017 ... 2
    Replies:
    33
    Views:
    1,022
    Broni
    Nov 3, 2017
  61. sarah1701

    Solved Hit some kind of virus

    sarah1701, Oct 25, 2017 ... 2
    Replies:
    40
    Views:
    1,047
    Broni
    Nov 2, 2017
  62. ronaldo9_r9

    Solved Multiple Drives attacked by Trojens

    ronaldo9_r9, Oct 27, 2017
    Replies:
    14
    Views:
    1,003
    Broni
    Oct 29, 2017
  63. randyhawk

    Solved Want help regarding some virus or spyware

    randyhawk, Oct 17, 2017 ... 2
    Replies:
    27
    Views:
    1,076
    Broni
    Oct 29, 2017
  64. Jess_123
    Locked

    Inactive-A Potential malware found

    Jess_123, Oct 9, 2017 ... 2
    Replies:
    25
    Views:
    1,285
    Broni
    Oct 25, 2017
  65. jamiecampos

    Inactive Japanese Porn Malware

    jamiecampos, Oct 24, 2017
    Replies:
    4
    Views:
    14,945
    Broni
    Oct 25, 2017
  66. 1wraith1

    Inactive Malware?

    1wraith1, Oct 19, 2017
    Replies:
    14
    Views:
    867
    Broni
    Oct 23, 2017
  67. Gandy

    Solved Possible Malware

    Gandy, Oct 18, 2017
    Replies:
    14
    Views:
    1,056
    Broni
    Oct 22, 2017
  68. ichig00
    Locked

    Inactive My computer is hacked

    ichig00, Oct 15, 2017
    Replies:
    9
    Views:
    1,994
    Broni
    Oct 15, 2017
  69. glhglh

    Solved Something hanging up IE

    glhglh, Sep 21, 2017 ... 2
    Replies:
    41
    Views:
    1,985
    Broni
    Oct 10, 2017
  70. Pepijn
    Locked

    Inactive System infected? Win10

    Pepijn, Oct 3, 2017
    Replies:
    10
    Views:
    815
    Broni
    Oct 10, 2017
  71. holdum323

    Solved Malwarebytes is blocking a Website

    holdum323, Oct 8, 2017
    Replies:
    3
    Views:
    888
    Broni
    Oct 8, 2017
  72. cronos

    Inactive Possible Infection Windows 10

    cronos, Oct 7, 2017
    Replies:
    7
    Views:
    1,334
    Broni
    Oct 8, 2017
  73. Helpcomputers
    Locked

    Inactive-A AVG Quarantined something now Malwarebytes keeps blocking outgoing connections

    Helpcomputers, Sep 14, 2017 ... 2
    Replies:
    26
    Views:
    1,728
    Broni
    Oct 7, 2017
  74. curlee729

    Solved Possible Malware from ccleaner issue

    curlee729, Sep 21, 2017 ... 2 3
    Replies:
    60
    Views:
    3,147
    Broni
    Oct 7, 2017
  75. 74887kit
    Locked

    Inactive I have a unknown virus :(

    74887kit, Oct 6, 2017
    Replies:
    1
    Views:
    465
    Broni
    Oct 6, 2017
  76. curlee729
    Locked

    Inactive Malware returned?

    curlee729, Oct 5, 2017
    Replies:
    7
    Views:
    1,023
    Broni
    Oct 5, 2017
  77. mom26gr8kids

    Solved Possible virus?

    mom26gr8kids, Sep 17, 2017 ... 2
    Replies:
    29
    Views:
    2,130
    Broni
    Oct 2, 2017
  78. JackH

    Solved Win Xp Strange Issues possible Malware

    JackH, Sep 22, 2017 ... 2 3
    Replies:
    61
    Views:
    1,548
    Broni
    Oct 2, 2017
  79. mom26gr8kids

    Solved SAS a virus?

    mom26gr8kids, Sep 17, 2017
    Replies:
    1
    Views:
    485
    Broni
    Sep 17, 2017
  80. Shinritox

    Solved Computer infected, do I upgrade OS or clean Malware first?

    Shinritox, Jul 27, 2017 ... 2
    Replies:
    39
    Views:
    3,619
    Broni
    Sep 10, 2017
  81. Rifqi26

    Solved Cmd pops up and there's a folder sysWOW64.

    Rifqi26, Aug 26, 2017 ... 2 3 4
    Replies:
    88
    Views:
    2,387
    Broni
    Sep 10, 2017
  82. DJAnony

    Solved Task Manager closes automatically; Google Chrome has mass adds and random search site; etc.

    DJAnony, Aug 30, 2017 ... 2 3
    Replies:
    57
    Views:
    1,765
    Broni
    Sep 8, 2017
  83. LeLoc
    Locked

    Inactive My laptop appear 'C:\ Program Files (x86)\Amazon\Amazon Assistent\aa.hta'

    LeLoc, Sep 6, 2017
    Replies:
    1
    Views:
    585
    Broni
    Sep 6, 2017
  84. JstaDrmer

    Solved Win32 malware virus help

    JstaDrmer, Aug 31, 2017 ... 2
    Replies:
    34
    Views:
    1,161
    Broni
    Sep 5, 2017
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