Laptop with BSOD. Could anyone help?

[Nazca]

Hi all,
I have a DELL laptop with W2K SP4 that gets BSOD every some days and the error that appears in the ventviewer is:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a
(0x00000000, 0x00000002, 0x00000001, 0x8041018d).

Could anyone help me to find the cause of that BSOD in the attached minidump files?

Thank you.
Regards.

 

[Nazca]

Please could you help?

Please could you help me with the minidump files?

Error 1001 says:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 10/14/2005
Time: 7:06:55 PM
User: N/A
Computer: DOMINGOL1
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfdda8398, 0x00000002, 0x00000001, 0x80414cb7). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini101405-01.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thank you in advance.

Regards,

 

[cpc2004]

Hi,

I'm using XP pro and you are using W2K. Microsoft does not provide symbolic map of your version of ntoskrnel. I cannot format the stack trace properly.

Suggestion
1. Over 70% of the problem is related to faulty ram. Run Memtest to stress test your memory.
2. Report the problem to Microsoft
3. Upgrade to W2K3. If it still crashes, attach the minidumps here.
4. Change the dump option from minidump to fulll memory dump. Install windbg and use windgb to produce the debug report of the full memory dump. Attach the debug report here.

 

[Nazca]

Thanks

Ok, will try that.

Thanks cpc2004