Inactive .lnk problem

[LinkedKube]

I'm not new to ts. But more so this section. All my desktop icons have .lnk after them. I'm tring to follow the steps but my avira won't run a scan. Been gone for two weeks. My brother has downloaded something malicious. Please advise.

edit: Got avira going. Continuing steps, thanks.

Sent from my DROIDX using Tapatalk

 

[Broni]

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running tools or applying updates other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

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All my desktop icons have .lnk after them

Most desktops items (excluding folders) are shortcuts, so they do have .lnk extensions.

 

[LinkedKube]

When I run gmer the initial scan starts but theres nothing in in the window. I even tried to run it in safe mode. I read the instructions several times.

Sent from my DROIDX using Tapatalk

 

[LinkedKube]

http://www.softwaretipsandtricks.co...7-major-help-needed-aswmonvd-dll-pop-ups.html

I'm having the same problem as the guy in the link above but I get media player classic to pop up no matter what program I click.

 

[Broni]

Download and run exeHelper.

• Please download exeHelper from Raktor to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• A log file named log.txt will be created in the directory where you ran exeHelper.com
• Attach the log.txt file to your next message.

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

 

[LinkedKube]

Broni thanks so much for your help. I have the issue solved. I had a bad worm. I'm clear now. If you'd still like a log. I can post it.

 

[Broni]

If I were you I'd post all required log, so we can check you're really clean.

 

[LinkedKube]

ok will do when i get home tonight

 

[Broni]

No problem