Looking for a new video card for my birthday

By Just wanna play
Jan 14, 2008
Topic Status:
Not open for further replies.
  1. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    Sorry i got that message before i installed the 60 then installed it and tried. Yes my DXdiag tests all passed.

    How would i go about getting a replacement card from these folks? (For free if at all possible considering THEY sent me the card that was dead)
  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,415   +281

    Call them or email, most places (even ebay sellers) have a DOA guarentee. But its a pretty small window where they'll replace so do it asap.
  3. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    Im still chatting with the Guild wars tech support so ill have my step-mom (cuz i just turned 15) call them and see. He said it might be a problem with system cooling and to open my case and let a fan blow in. Which im going to do in a little bit as soon as i find a fan
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,679   +153

    Thanks SNGX1275,
    for putting this back on track.

    Just wanna play replace the card
  5. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    Alright ill have my step-mom call the place and see whats happenin
  6. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    For all still looking at this thread.
    I RMA'd the card and they found it to be defective so they're sending a new one.
    Thanks for all the help everyone
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,679   +153

    When you get the new card, don't remove it from the static bag until you are ready to install it into the computer. Don't forget to plug in the power supply into the new video card after it is installed. Treat the video card with care and respect
  8. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    For all still interested. I received my RMA back today. I laid my pc down and popped it open after removing everything that was plugged into it. Opened the graphics card box. Opened the static bag and installed it with care. Rebooted my pc installed the latest drivers that i had downloaded. Rebooted again. Tried to play Guild Wars. SAME ISSUE they sent me another defective one. So i need to RMA this one too. I know they sent me another defective one because the same issue was happening as the one i sent back. So now i need to wait another month to get this RMA'd one back if they'll even accept it.
    PS yes i treated the video card with care and respect.
  9. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    What leads you to believe it is the video card with absolute certainty?

    This could very easily be a software issue.

    I think you should do a fresh install of Windows on a separate hard drive (if possible) and see if you can run games on it. I bet you can.
  10. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    Well the one that i sent back before was proven by the retailer that it was defective and its the same problem. I can't do a fresh windows install because i don't have the windows disks (I got this pc from my uncle a while back) and the other hard drive i have is corrupt or something ( Its currently unplugged but when i plug it back in i get a message like "Drive Yadadadada immeinent failure" and i can't acess it)
  11. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    Also the card will play Civ 3 but no other games."
    Ive tested Guild wars and UT 2004 and Civ 3 and civ 3 is the only one that will play
     
  12. Just wanna play

    Just wanna play Banned Topic Starter Posts: 36

    Problem solved! I used a tool called "Rivatuner" to change the bus speed on my AGP slot. Went from 4xto 2x and now it works perfectly. Thanks for your help everyone
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.