I recently inherited my daughters older XP laptop because I bought her a new one, how nice for her huh? anyway's shes never needed administrator privileges so shes never needed to log in as the administrator. I need to to update some software and perform some maintenance. I think the password was set by Costco where we bought it and I have no idea what it is. I have been pulling my hair out trying to get this done and to no avail. I've looked at youtube how to vids and they arent working for me. Someone recommended Kon Boot but the directions are hard to follow (I dont think English is the creators first language) so how on Earth do I do this? I have probably ten hours invested and I've gotten absolutely nowhere.