TechSpot

Malware bytes won't install update, old is corrupted

Solved
By CRRaysHead90
Apr 11, 2013
  1. I tried updating malware bytes so I could run it, downloaded the update fine but the install keeps saying that access is denied. I tried running the older version to see if it would correct the problem but the old version is now corrupted due to the failed update and I can't uninstall it, I can't update it. It's just a broken piece of mess on my slow as heck computer.
     
  2. Broni

    Broni Malware Annihilator Posts: 47,986   +271

    1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
    2. Restart your computer (very important).
    3. Download and run this utility.
    4. It will ask to restart your computer (please allow it to).
    5. After the computer restarts, install the latest version from here.
     
  3. CRRaysHead90

    CRRaysHead90 TS Rookie Topic Starter

    I tried uninstalling it from the add/remove programs thing, that's where I got the error of it being corrupted. I'll try the other things right now.
     
  4. Broni

    Broni Malware Annihilator Posts: 47,986   +271

    Start with step 3.
     
  5. CRRaysHead90

    CRRaysHead90 TS Rookie Topic Starter

    Ok that worked, it's re-installed. :)
     
  6. Broni

    Broni Malware Annihilator Posts: 47,986   +271

    Cool :)
    Any other issues?
     
  7. CRRaysHead90

    CRRaysHead90 TS Rookie Topic Starter

    Nope. Thanks for your help.
     
  8. Broni

    Broni Malware Annihilator Posts: 47,986   +271



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