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Malware causing havoc

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By harveydf
Aug 11, 2011
  1. harveydf

    harveydf TS Rookie Topic Starter Posts: 69

    Also, the machine was squealing like a pig when it was checking the svhost files.
     
  2. harveydf

    harveydf TS Rookie Topic Starter Posts: 69

    Also, again, I running a full scan now.
     
  3. Broni

    Broni Malware Annihilator Posts: 48,030   +271

    What do you mean by "checking svchost files"?

    Install waiting Windows updates and when done update me on computer behavior.
     
  4. harveydf

    harveydf TS Rookie Topic Starter Posts: 69

    When mcafees starts the scan, there is window that shows the file being scanned. The svhost files are some of the first files scanned. When checking these files the hard drive was making a sound like that nuclear warning siren that some people use for a ring tone on their personnel phones (only higher pitched). I'm 15% into a full scan, so it will be a little bit.
     
  5. Broni

    Broni Malware Annihilator Posts: 48,030   +271

    No problem :)
     
  6. harveydf

    harveydf TS Rookie Topic Starter Posts: 69

    Broni,
    Here is an update. My computers are all working fine, but for your closure and to perhaps help others that run across similar symptoms, I’ll briefly describe my actions after our last conversations.
    I waited for the full scan to finish. It indicated there were no problems. Yet Firefox was not stable. It would auto scroll across the search bar, jump and open random menu items, eventually crash when one menu window would open unlimited times. Explorer just freezes after opening to the home page. Windows Update fails to configure on each try. No other programs will run for more than a few minutes. After running out of ideas, I decided to strip this computer down of programs not being used and copy my data files to DVDs. I have all my back up disc, so reformatting was the future. Then I closed this computer and decided to work on #2.
    Its browser was unstable also, but the antivirus indicated well. Its Microsoft updates were not update. Its logs showed a history of failure. I was confused to say the least, but kept poking around and decided to examine my drivers. There I found an Ethernet driver that was not plug and play, it was causing the connection to fail. After searching the internet with computer #3, I found a driver and updated it. It also had an Ipod driver that was not functioning correctly. I fixed that. Now it is working fine, and it updates when I take small bites from the list of updates (Avira AntiVirus).
    Now I am back at computer #1. 15 GB lighter, I dig into its event logs. There were several applications that were crashing and had eliminated 90% of them. The others I decide to try and update if the computer will stay up long enough. It does, and Firefox was my first target. It updates and now seems to work fine. Next, I went to Microsoft Updates and it said I had nine updates recommended and four optional. One of the optional was a video driver. I chose the video drive first, and it updated. Then I tried the nine recommended and they failed. So I decided to do those in bite size pieces, three at a time. The first three update; however, there is this huge amount of time to configure the files and finally the computer tell me that Windows Defender is on and so is McAfee’s firewall, please chose one. I did and they update. The next three fail, so I took them one at a time. Each time Windows and McAfee’s wrestle each other for control of the firewall and malware. They update one by one. The last three update, after the same wrestling match. The computer is quiet and seems fine. I did a full virus scan, it takes 2+ hours. It’s clean. The system is stable. I left the machine on, and used some programs, and kept checking my event logs for the next 24 hours. Finally everything is working.
    I do have one question. What can I do or is there anything I can do to prevent the problem between these two firewalls.
    Thank You again for your time. I never waited for more than a few minutes and you were there to help me. I appreciate that greatly. I will make a donation to the website because you guys are making a difference.
     
  7. Broni

    Broni Malware Annihilator Posts: 48,030   +271

    Thank you for posting with all valuable info :)

    If your McAfee includes a firewall, Windows firewall must be off.
    You can't have two firewalls on at the same time.

    Windows Defender is a worthless piece of software.
    You can safely disable it.
     
  8. harveydf

    harveydf TS Rookie Topic Starter Posts: 69

    I keep turning it off.
     
  9. harveydf

    harveydf TS Rookie Topic Starter Posts: 69

    I found the answer. I'll disable the service. Again - Thank You.
     
  10. Broni

    Broni Malware Annihilator Posts: 48,030   +271

    You're very welcome [​IMG]
     
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