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[Solved] Malware Trojan Virus Can't Install Programs and access Internet to complete Install

Discussion in 'Virus and Malware Removal' started by certifiablejeep, Oct 27, 2010.

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  1. certifiablejeep Newcomer, in training

    OK, here is the Eset log... it founds something.

    Craig

    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP242\A0016022.dll Win32/Olmarik.ADF trojan
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP242\A0016023.dll a variant of Win32/Kryptik.HQY trojan
    certifiablejeep, Nov 5, 2010
    #21

  2. Broni Malware Annihilator

    That is in your restore points, which we're about to reset. Nothing to worry about :)

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
    Broni, Nov 5, 2010
    #22

  3. certifiablejeep Newcomer, in training

    Things ran well... thanks again for all the help.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Craig
    ->Temp folder emptied: 137024 bytes
    ->Temporary Internet Files folder emptied: 355441 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 76525892 bytes
    ->Flash cache emptied: 405 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 65984 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 16384 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 74.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Craig
    ->Flash cache emptied: 0 bytes

    User: Default User

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.17.3 log created on 11062010_094934

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\etilqs_xmk4crXY6rEO8okmBZLd not found!
    File\Folder C:\WINDOWS\temp\Perflib_Perfdata_448.dat not found!

    Registry entries deleted on Reboot...
    certifiablejeep, Nov 6, 2010
    #23

  4. Broni Malware Annihilator

    Whenever you're ready...
    Broni, Nov 6, 2010
    #24

  5. certifiablejeep Newcomer, in training

    Everything is running great... everything works and nothing looks funny.

    Craig
    certifiablejeep, Nov 6, 2010
    #25

  6. Broni Malware Annihilator

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Nov 6, 2010
    #26
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