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[Solved] Malwarebytes detected malware but did not remove, can't find it in specified folder

Discussion in 'Virus and Malware Removal' started by sunbeam08, Mar 23, 2011.

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  1. Broni Malware Annihilator

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - No CLSID value found.
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
      O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
      O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 vpnweb.cab (Reg Error: Key error.)
      
      
      :Services
      
      :Reg
      "" =-
      "DisableMonitoring" =-
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ====================================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • IMPORTANT! UN-check Remove found threats
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  2. sunbeam08 Newcomer, in training

    Ends up I will have internet afterall.
  3. sunbeam08 Newcomer, in training

    All processes killed
    ========== OTL ==========
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Starting removal of ActiveX control {7530BFB8-7293-4D34-9923-61A11451AFC5}
    C:\WINDOWS\Downloaded Program Files\OnlineScanner.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
    Starting removal of ActiveX control 55963676-2F5E-4BAF-AC28-CF26AA587566 vpnweb.cab
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\55963676-2F5E-4BAF-AC28-CF26AA587566 vpnweb.cab\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\55963676-2F5E-4BAF-AC28-CF26AA587566 vpnweb.cab\ not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    Registry key Invalid\\"" \ not found.
    Registry key Invalid\\"DisableMonitoring" \ not found.
    ========== FILES ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Application Data

    User: camron
    ->Temp folder emptied: 168604 bytes
    ->Temporary Internet Files folder emptied: 1401490 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 98585972 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 2764 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: mom
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3401406 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 99.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Application Data

    User: camron
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: mom
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.22.3 log created on 03252011_204723

    Files\Folders moved on Reboot...
    C:\WINDOWS\temp\vtclrg41.tmp moved successfully.

    Registry entries deleted on Reboot...
  4. Broni Malware Annihilator

    Go on.........
  5. sunbeam08 Newcomer, in training

    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 3
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    Sophos Anti-Virus
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 24
    Java(TM) 6 Update 7
    Out of date Java installed!
    Adobe Flash Player 10.2.152.32
    Adobe Atmosphere Player for Acrobat and Adobe Reader
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.16)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Sophos Sophos Anti-Virus SAVAdminService.exe
    ``````````End of Log````````````
  6. Broni Malware Annihilator

    Uninstall Java(TM) 6 Update 7

    Update Firefox to the latest 4.0 version.

    ....and Eset scan....
  7. sunbeam08 Newcomer, in training

    How do I uninstall Java(TM) 6 Update 7 ?
  8. Broni Malware Annihilator

    Add\Remove
  9. sunbeam08 Newcomer, in training

    C:\WINDOWS\system32\5123.js JS/TrojanDownloader.Agent.NWG trojan
  10. Broni Malware Annihilator

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\WINDOWS\system32\5123.js
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ====================================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
  11. sunbeam08 Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\WINDOWS\system32\5123.js moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Application Data

    User: camron
    ->Temp folder emptied: 671124 bytes
    ->Temporary Internet Files folder emptied: 1763590 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 123158707 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 61112 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56466 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: mom
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3422532 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 30578456 bytes

    Total Files Cleaned = 152.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Application Data

    User: camron
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: mom
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.22.3 log created on 03282011_210829

    Files\Folders moved on Reboot...
    C:\WINDOWS\temp\vtclrg41.tmp moved successfully.

    Registry entries deleted on Reboot...
  12. sunbeam08 Newcomer, in training

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Application Data

    User: camron
    ->Temp folder emptied: 65572 bytes
    ->Temporary Internet Files folder emptied: 1897794 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 14524960 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 794 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: mom
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3328836 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 19.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Application Data

    User: camron
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: mom
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.22.3 log created on 03282011_211655

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
  13. sunbeam08 Newcomer, in training

    I will see tomorrow if it's working properly.
  14. Broni Malware Annihilator

    Let me know....
  15. sunbeam08 Newcomer, in training

    so far so good. thanks broni!
  16. Broni Malware Annihilator

    Way to go!! [IMG]
    Good luck and stay safe :)
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