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Many problems, computer unstable. Need Help

By Nick_krambo
Feb 19, 2008
Topic Status:
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  1. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    @labateca have you read all posts here?

    Also
    You're saying what exactly?

    It is possibly likely to be a problem of excessive temperature within your processor.

    And any recommendation? What would you have the member do exactly?

    Please be very clear with your support replies.
  2. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    So how exacty do I change the video memory in Bios? I haven't been able to find the setting.

    Also in bios there is an option that says "OS select for DRAM > 64MB" and it can either be "OS2" or "Non-OS2." It says use OS2 for more than 64mb so i set it to that a couple of days ago. Is that the right option?

    Still getting BSODs randomly.

    And should the plug & play setting be on or off in bios?
  3. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    One more thing to add...

    The last 2 crashes were 0x0000001E errors and debugged the minidumps and found the first was caused by ntfs.sys and the second by amdk8.sys.

    Anyone know if there is an update for my AMD Athlon x2 4600+ processor for Vistax64?
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Set it to Non-OS2
    And 64 Meg

    Then restart
  5. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    I can't figure out how to change my video card memory. There doesn't seem to be an option in bios or in nvidia
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes that's it. And seems to be fine with that setting

    Also can you please give an update. ie how's it going (or not going) still ?
  7. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    Here's my last 5 minidumps. Still getting BSODs.

    Same two error codes I have been getting lately.
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 5 MiniDumps:

    C0000005 Access Violation

    fileinfo.sys possible fault DirectX

    It could be a great number of things. Common culprits include virus's/spyware, hard drive going bad, driver installation errors, Micro$oft/Windows error

    amdk8.sys (usually processr.sys) This concerns me, looks like your motherboard bios settings for your CPU could be wrong (please check for automatic setting only in bios) or sad to say - but possible update bios to current version.
  9. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    My cpu settings in bios are automatic and i updated my bios not too long ago as an attempt to fix this. I'm hoping this isn't a faulty processor. I'll try shutting down anti-virus stuff and see if that helps. Any way to test hardware?
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Go to your manufacture support page for your motherboard.
    Some have excellent diagnostic tools available
  11. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    I got an interesting BSOD I haven't seen before. STOP: 0x000000E4 (0x0000000000000001, 0xFFFFF8002011540, 0x00000000000000E5, 0x0000000000000000)

    It hasn't been making a crash dump, its just frozen, so i'll wait a little longer and see if it recovers. I'm quite confused
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  13. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    The microsoft fix was already changed in my registry, Here is a newer dump.
  14. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    Here are a few more dumps I have gotten in the past couple of mins, I am leaning towards a clean install, but because I still don't know if this is hardware related, I don't know what to do.
  15. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    Your first two dumps point to memory corruption while the other four cited MS core drivers for your OS citing possible hardware incompatibility as well as a corrupted driver pool.

    I know you have run MemTest, but from personal experience when I had corrupted RAM my BSODs were all over the place saying all kinds of reasons; your BSODs are 0x0A (twice), 0x4E, 0x24, 0xC5 and 0xD1.

    If you do a clean install and your RAM is corrupted you'll have the same issues all over again.

    Did you run a harddrive diagnostics?
  16. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the last 4 MiniDumps:

    Route44 just got in before me!
  17. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    I haven't run harddrive diagnostics because Western Digital Data Life Guard doesn't pick up physical drives (possibly cause of RAID?). I ran a 2 pass windows memory diagnostic for a comparison to memtest and no errors as well.
  18. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I would also recommend Check Disk:

    Manual steps to run Chkdsk from My Computer or Windows Explorer
    • Open My Computer, and then right-click the hard disk that you want to check.
    • Click Properties, and then click Tools.
    • Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
    Use one of the following procedures:
    • • To run Chkdsk in read-only mode, click Start.
    • • To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box, and then click Start. (tick)
    • • To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

    Note If one or more of the files on the hard disk are open, you will receive the following message:
    Click Yes to schedule the disk check, and then restart your computer to start the disk check.

    Wait until Chkdsk finishes Checking / Repairing any faults
    Windows will then either restart your computer or continue loading Normally.
  19. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    I have started a full chkdsk, and it looks like it will be running for a while still. I'll leave it over night and give an update in the morning.
  20. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    chkdsk is done, reports volume is clean. Memtest wouldn't pick up good ram that just isn't compatible right? Cause i have a feeling that might be what this comes down to.
  21. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    In-compatible ram just won't work, at all. So therefore don't worry too much. But, in saying that, it is recommended to use the same manufacture and rating, ram cards (as there may be issues that even Memtest might not pick up).

    So far the harddrive diagnostics are not done (due to your Raid configuration)
    And Memtest really requires 7 passes to fully (as much as Memtest can) confirm ok

    You could take your harddrives out of Raid configuration and test one at a time.
    Even the data cables can be an issue

    Looking back over the Minidumps, you may also want to update your drivers, directly from the manufactures support page (for your computers motherboard)

    By the way, these issues can be related to software (Lets say Norton, or disk monitoring/backup software) so re-confirm that your software, running, is required

    That about covers it. Please do lots more testing!
  22. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    My drivers are up to date, and I would have to wipe my hard drive to take them out of raid, so i don't want to do that. I am going install each stick of RAM one at a time and run memtest. I'll get back with the results soon.
  23. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    First stick of RAM ran 3 memtest passes with no errors. So i booted up and attempted to run 3dmark a couple of times which froze up and the display driver stopped working both times (had to force quit). Then I got a 0x000000c4 crash and went to driver verifier and turned on all checks but deadlock detention and to check all drivers on the computer. Upon reboot I recieved a BSOD: 0x000000D1 DRIVER_IRQL_NOT_LESS_OR_EQUAL.

    What I'm pretty much getting out of all of this is that my problem is driver related and not hardware. No idea how to find it though.
  24. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  25. Nick_krambo

    Nick_krambo TS Rookie Topic Starter Posts: 37

    After lots of testing, I still can't find the cause. BSODs point to kernel related drivers. Switched out ram a couple of times and never any memtest 3.4 errors. Tried a different keyboard and a different mouse with no improvement. Uninstaled and reinstalled graphics drivers. Is it possible that my motherboard dimm slots are shot? Or would that produce memtest errors?

    Am i at the point of a full reinstall? Even so, will that actually help?
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