This past Friday, the 3rd December, 2004 while in the middle of a System Restore, my system was interrupted by a local power outage. Since then my Maxtor 5000/120 GB External Hard Drive has been acting oddly. I first noticed a problem when rebooting the system when a "CHKDisk" for my Maxtor Drive was scheduled, which seemed to take quite a long time during the first of 3 phases. During the first phase it simply kept listing files on the Maxtor which were "unreadable". I simply escaped from this and attempted to reboot. Each time I reboot, the "CHKDisk" begins again, even though it's easy to cancel it.
The next issue relates to "Add/Remove" Programs under the Control Panel for Windows. The Maxtor Drive prevents the "Add/Remove" Programs window from being populated.
All scans by NORTON are also prevented when it gets to scanning the Maxtor drive.
While it is usually easy to access any file in the Maxtor Drive, now it is laborious and no file opens without excessive wait times. All files appear to be there. I already reformatted the drive from Fat to NTFS at time of purchase.
Six times I've uninstalled and reinstalled the Maxtor software and disconnected the drive and reconnected it only to face the same problems I previously listed.
I contacted DELL, my cpu manufacturer but they were of little assistance...their Tech first had me go online to check for adware and spamware, then suggested I contact Maxtor, then download drivers for the Maxtor Hard Drive (which I had already done), then suggested I reformat the drive, again, and last but not least the old stand-by when in doubt, reinstall my OS! I don't know who's problem this is really, because, when I disconnect the Maxtor Drive from my system everything is fine, no issues beyond not being able to use my Maxtor for the reason I acquired it...Back-Up!
This is my first system problem resulting from a power outage and I'm clueless! Can anyone assist me with resolution of this issue?
Charles
The next issue relates to "Add/Remove" Programs under the Control Panel for Windows. The Maxtor Drive prevents the "Add/Remove" Programs window from being populated.
All scans by NORTON are also prevented when it gets to scanning the Maxtor drive.
While it is usually easy to access any file in the Maxtor Drive, now it is laborious and no file opens without excessive wait times. All files appear to be there. I already reformatted the drive from Fat to NTFS at time of purchase.
Six times I've uninstalled and reinstalled the Maxtor software and disconnected the drive and reconnected it only to face the same problems I previously listed.
I contacted DELL, my cpu manufacturer but they were of little assistance...their Tech first had me go online to check for adware and spamware, then suggested I contact Maxtor, then download drivers for the Maxtor Hard Drive (which I had already done), then suggested I reformat the drive, again, and last but not least the old stand-by when in doubt, reinstall my OS! I don't know who's problem this is really, because, when I disconnect the Maxtor Drive from my system everything is fine, no issues beyond not being able to use my Maxtor for the reason I acquired it...Back-Up!
This is my first system problem resulting from a power outage and I'm clueless! Can anyone assist me with resolution of this issue?
Charles