Hello, my name is Latisha and I am in desperate need. I am helping my aunt who's not well versed in the techy area with her laptop. I am guessing she may have a spy/malware problem.She normally just plays FREE HP online games, checks facebook and email on this laptop. It's a windows 7, vision AMD laptop, a little over 2 years old. We started having a problem about a week ago with this error popping up and I was not able to get on to my normal wifi connection. (not a secured wifi but a public wifi in my building) MbamService Terminated Unexpectedly: see event log for details. She was browsing the hp games website and decided to clean the keyboard, powered it of and used a semi damp cloth and cleaned the keeboard, when the computer powered back up, this error appeared. She has not been able to access the internet (IE) since. I have the laptop at my home now using my secured wifi connection so I am using CHROME to get on this site, but the error did pop up at startup. Please Help. Thank you in advance.