Mfc application has encountered a problem- scanning

[tiggy]

hi... can someone help me. i have been trying to scan documents using my scanner/ printer and i havent had any problems until yesterday. it scans the document but does not save the items on pdf properly; then it says: "Artcopy 55 mfc application has encountered a problem and needs to close. sorry for any inconvence". i am using lexmark x85 printer/scanner which uses MG photo suit 8.1 pls help.

thanks

 

[Route44]

A few questions:

1. Have you updated any software?

2. Are their updates for this software and if so have you updated?

3. Are you running as administrator or as limited account?