Mfc application has encountered a problem- scanning

tiggy
By tiggy
Feb 14, 2010
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  1. hi... can someone help me. i have been trying to scan documents using my scanner/ printer and i havent had any problems until yesterday. it scans the document but does not save the items on pdf properly; then it says: "Artcopy 55 mfc application has encountered a problem and needs to close. sorry for any inconvence". i am using lexmark x85 printer/scanner which uses MG photo suit 8.1 pls help.

    thanks
    tiggy, Feb 14, 2010
    #1
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    A few questions:

    1. Have you updated any software?

    2. Are their updates for this software and if so have you updated?

    3. Are you running as administrator or as limited account?
    Route44, Feb 14, 2010
    #2
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