Microsoft Office : Faulting application outlook.exe - fault address 0x00042840

By Nykolaj1979
Dec 8, 2006
  1. Hello,

    When I'm trying on a WinXP to start the Microsoft Outlook aplicaion comes to the following error, and after that i must restart in Outlook safe mode :

    Faulting application outlook.exe, version 11.0.8000.0, stamp 43599e06, faulting module outllib.dll, version 11.0.8002.0, stamp 437304bc, debug? 0, fault address 0x00042840.

    For more information, see Help and Support Center at

    Thank you in advance,

    The help suport center sais :)

    Event ID: 1000
    Source: Microsoft Office 11

    We're sorry
    There is no additional information about this issue in the Error and Event Log Messages or Knowledge Base databases at this time. You can use the links in the Support area to determine whether any additional information might be available elsewhere.

    Thank you for searching on this message; your search helps us identify those areas for which we need to provide more information.
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Whenever windows application crashes, it will dump the problem thread to Dr Watson unless it is disabled. If Dr Watson log is huge, it means your windows has a lot of crashes. Zip the last 5 abends from Dr Watson log as this file may be very huge and some windows has over 2G Doctor Watson log.

    You can find Dr Watson log at
    C:\Documents and Settings\All Users\Documents\DrWatson\drwtsn32.log
  3. Nykolaj1979

    Nykolaj1979 TS Rookie Topic Starter

    no DrWatson


    Unfortunately there is no CrashDumpFile. I checked in registry
    and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DrWatson\CrashDumpFile
    is set to value 1.

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