[Solved] Might be infected, some help

Broni · Feb 28, 2011

I cant upload that virus because its in the quarantine area, should I restore the virus and then upload it from the original folder? if i restore the infected file will it re infect my computer?

Leave it alone.

karol3 · Mar 1, 2011

ok will do those soon.

karol3 · Mar 1, 2011

OTL LOG:

All processes killed
========== OTL ==========
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2158934232-3957428742-2026527031-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{A057A204-BACC-4D26-9990-79A187E2698E} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}\ not found.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\Windows\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\ not found.
C:\Windows\System32\SETE86.tmp deleted successfully.
C:\Windows\System32\tmp3A0.tmp deleted successfully.
C:\Windows\System32\tmp3A3.tmp deleted successfully.
C:\Windows\System32\tmp41C4.tmp deleted successfully.
C:\Windows\System32\tmp41C5.tmp deleted successfully.
C:\Windows\System32\tmp46F.tmp deleted successfully.
C:\Windows\System32\tmp478A.tmp deleted successfully.
C:\Windows\System32\tmp479B.tmp deleted successfully.
C:\Windows\1C4551A64743409391E41477CD655043.TMP\WiseCustomCalla.dll deleted successfully.
C:\Windows\1C4551A64743409391E41477CD655043.TMP folder deleted successfully.
C:\Windows\6833245EDD86479A882A8360D62C8194.TMP\WiseCustomCalla.dll deleted successfully.
C:\Windows\6833245EDD86479A882A8360D62C8194.TMP folder deleted successfully.
C:\Windows\A7E07C2B2220441587E3784D5814BC93.TMP\WiseCustomCalla.dll deleted successfully.
C:\Windows\A7E07C2B2220441587E3784D5814BC93.TMP folder deleted successfully.
C:\Windows\DD1865F0AD7340FBB23E1822E02396FF.TMP\WiseCustomCalla.dll deleted successfully.
C:\Windows\DD1865F0AD7340FBB23E1822E02396FF.TMP folder deleted successfully.
C:\Windows\E4D153288C89484BB9AAF5BE9EA6D01C.TMP\WiseCustomCalla.dll deleted successfully.
C:\Windows\E4D153288C89484BB9AAF5BE9EA6D01C.TMP folder deleted successfully.
C:\Windows\F579118563414E21A47F41B57AC749B5.TMP\WiseCustomCalla.dll deleted successfully.
C:\Windows\F579118563414E21A47F41B57AC749B5.TMP folder deleted successfully.
C:\Windows\msdownld.tmp folder deleted successfully.
ADS C:\ProgramData\TEMP:5C321E34 deleted successfully.
ADS C:\ProgramData\TEMP:05EE1EEF deleted successfully.
ADS C:\ProgramData\TEMP:AC6124CA deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 56502 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: User
->Temp folder emptied: 1470651 bytes
->Temporary Internet Files folder emptied: 3094836 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 69328394 bytes
->Flash cache emptied: 25625 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 11752595 bytes

Total Files Cleaned = 82.00 mb

[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.22.2 log created on 03012011_185556

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

Coming up:

Security Check
TFC
ESET

karol3 · Mar 1, 2011

Security check log:

Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
CCleaner
Java(TM) 6 Update 22
Adobe Flash Player 10.2.152.26
Adobe Reader X
````````````````````````````````
Process Check:
objlist.exe by Laurent
Spybot Teatimer.exe is disabled!
``````````End of Log````````````

karol3 · Mar 1, 2011

TFC LOG:

Getting user folders.

Stopping running processes.

Emptying Temp folders.

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: User
->Temp folder emptied: 32882 bytes
->Temporary Internet Files folder emptied: 37294 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 17190984 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 54015 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 741 bytes

Emptying RecycleBin. Do not interrupt.

RecycleBin emptied: 0 bytes
Process complete!

Total Files Cleaned = 17.00 mb

Broni · Mar 1, 2011

...and Eset scan....

karol3 · Mar 1, 2011

ran it, no log was produced. so what was the problem with my pc, sir? what about that file in the quarantine folder?

Broni · Mar 1, 2011

You can empty that folder now.

Combofix removed quite a few nasties.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
Then click the Run Fix button at the top

Let the program run unhindered, reboot the PC when it is done

Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.

Close all other programs apart from OTL as this step will require a reboot

On the OTL main screen, press the CLEANUP button

Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

karol3 · Mar 2, 2011

LOG:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: User
->Temp folder emptied: 39831 bytes
->Temporary Internet Files folder emptied: 6344631 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 63680285 bytes
->Flash cache emptied: 8082 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 232354 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 446464 bytes

Total Files Cleaned = 67.00 mb

[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.22.2 log created on 03022011_125350

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

So what exactly did my pc have in it, like how serious, and how did it get infected, was it from the web or a bad download?

What do you recommend AVG or avast?

I also cant install TFC because I get a error saying, "No JVM could be found on your system. Please define EXE4J_JAVA_HOME to point to an installed 32-bit JDK or JRE or download from www.java.com."

Broni · Mar 2, 2011

There were some nasties removed by Combofix and we did some general cleaning.
There is no way to say, where the infection came from.

I stopped recommending AVG long time ago.
Avast and Avira is what I currently recommend.

Instead of TFC, try this....

Download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Unselect Cookies.
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

If you use Opera browser
Click Opera at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

How is computer doing?

karol3 · Mar 2, 2011

AFT cleaner better or the same as CCleaner?

Why did you stop recommending AVG? And what are the difference between/improvements over AVG and AVAST?

Do you think my pc is well protected with these programs?

Malwarebytes Anti Malware
SPY BOT S&D
spyware blaster
SuperAnti Spyware

AVG/AVAST

Currently my pc is doing great, I removed that quarantine object and everything is running well. How many "nasties" did I have on my pc?

Broni · Mar 2, 2011

CCleaner is a very good program, but it has a tempting registry cleaner part.
That's why I prefer a cleaner, which just cleans garbage, nothing else.

AVG has been having constant issues since version 8.0.
Too many to list them.

Your protection is fine.
You can uninstall Spybot, which is rather some tool of the past.
It may be also causing computer slowness.

Good luck and stay safe

karol3 · Mar 2, 2011

ok thx for all your help and time. Ill give AVAST a try.

Broni · Mar 2, 2011

You're very welcome

TechSpot

[Solved] Might be infected, some help

Broni Malware Annihilator

karol3 Newcomer, in training

karol3 Newcomer, in training

karol3 Newcomer, in training

karol3 Newcomer, in training

Broni Malware Annihilator

karol3 Newcomer, in training

Broni Malware Annihilator

karol3 Newcomer, in training

Broni Malware Annihilator

karol3 Newcomer, in training

Broni Malware Annihilator

karol3 Newcomer, in training

Broni Malware Annihilator