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mini dump help

Discussion in 'Windows OS' started by keithg, Sep 29, 2007.

  1. Tmagic650 TS Ambassador Posts: 18,768   +62

    The same USBPORT.sys... So you have no special USB devices other than maybe a mouse or keyboard? Does the system crash and restart on it's own?
  2. keithg Newcomer, in training Posts: 17

    it used to flash blue screen then restart but i disabled that so i can see the error ..

    here is what i just did .. i have reinstalled windows - unplugged my usb keyboard and mouse so iam using ps2 now .. and i am just updating windows and my motherboard and video card drivers - iam going to start with Nothing installed again ..
  3. Tmagic650 TS Ambassador Posts: 18,768   +62

    Sounds good. Keep us posted
  4. keithg Newcomer, in training Posts: 17

    I will for sure .. thank you for the help!
  5. keithg Newcomer, in training Posts: 17

    Guess what .. it happened again .. new fresh install and Nothing touched the USB ports ..
    heres the log .. again

    this time iam going to disable and uninstall the usb drivers
  6. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Please post 5 or 6 of your latest actual minidump files. You can attach them directly to your next reply.

    Regards Howard :)
     
  7. keithg Newcomer, in training Posts: 17

    The latest ones are the currently attached files .. i just reinstalled a fresh copy of XP and i no longer have the other logs sorry .. that one just recieved last night while the computer was idle
  8. Tmagic650 TS Ambassador Posts: 18,768   +62

    You may have to replace the motherboard at this point, or disable the on-board USB ports in the bios and see if the error continues. You can always install an add-in USB card
  9. keithg Newcomer, in training Posts: 17

    I dont know why i didnt find this before but look at this .. i found it on microsoft website
    http://support.microsoft.com/kb/925528
    it looks like the issues iam having .. ive emailed them for the hotfix so right now iam just waiting for their reply
  10. Tmagic650 TS Ambassador Posts: 18,768   +62

    Cool,
    hope it works... Now you know why I stay away from anything Nvidia and so, so far away for Vista at this time
  11. keithg Newcomer, in training Posts: 17

    heh..
    this is the first issue ive ever had with nvidia .. as for vista - ive never touched it yet
    that was going to be my next test .. to see if i get the same error
    But if this works .. then i will be happy =)

    wish me luck .. here i go again hoping it is fixed lol
  12. Tedster Techspot old timer..... Posts: 10,047   +11

    well Duhh!, reading minidumps allows the user to understand what is going on. In many cases, the examination of the debugging file will give you the cause right away. Without looking at minidumps and the debugging file, you are often shooting in the dark. I believe in teaching to fish, not just giving a fish....
  13. Tmagic650 TS Ambassador Posts: 18,768   +62

    I stand by what I said...

    Checking memory, hard drive condition and driver updates is not "shooting in the dark" by any means. Minidump interpretations may be
  14. keithg Newcomer, in training Posts: 17

    Hey
    here is an update
    nothing worked with windows XP and everyone - even Asus - said RMA the motherboard ..
    I was about to do that but decided to try Vista to see what happens .. if it is a motherboard issue it should bsod on vista as well
    ... so far after the install no crashing or issues .. everything is running very smoothly ..
    its been a day and no crashing !
    Thank you for your help - i will be sending an email to Nvidia about this since it seems to be a compatibility issue with the USB and windows xp

    Thanks again! I appreciate the help