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Minidump problem need help

By Norch
Oct 30, 2008
  1. i have a customer and the computer keeps on restarting on checking the event logs this is what i got:

    Error code 1000008e, parameter1 c0000005, parameter2 805663e2, parameter3 f0bcc96c, parameter4 00000000.

    Error code 1000000a, parameter1 ee24f9e6, parameter2 00000002, parameter3 00000000, parameter4 804dc80d.

    Error code 1000000a, parameter1 3f3f3f4b, parameter2 000000ff, parameter3 00000000, parameter4 804d954b.

    Error code 1000008e, parameter1 c0000005, parameter2 8054ba39, parameter3 f10b55cc, parameter4 00000000.



    Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2180, fault address 0x0011252c.

    Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2180, fault address 0x0007f463.

    Faulting application avgwdsvc.exe, version 8.0.0.145, faulting module avgcorex.dll, version 8.0.0.153, fault address 0x00055b4a.

    Faulting application avgwdsvc.exe, version 8.0.0.145, faulting module avgwd.dll, version 8.0.0.151, fault address 0x0002b50b.

    is there someone who can check these logs for me??
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. almcneil

    almcneil TS Guru Posts: 1,277

    Does the computer restart sporadically or when you do something specific or always at a specific event?

    -- Andy
     
  4. Norch

    Norch TS Rookie Topic Starter

    sporadically
     
  5. almcneil

    almcneil TS Guru Posts: 1,277

    Then it's likely system corruption. I'd recommend a Windows repair and see if it works.

    It would be best to check ofor malware first but since it crashes sporadically, we can't do that. So proceed to the next option and that is Windows repair.

    Repost with ressults pls.

    Best,
    -- Andy
     
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