Minidump Problem

By amitkumars
Oct 10, 2007
  1. Hi,

    I am Amit. From last few days we are facing a problem related to MiniDump in Windows 2000 Professional based PC. We are using SP4 of Windows PC. This PC restart silently without any warning at any point of time in a day.After this when PC restart it shows an error in the System Event manager and it creates a dump file in the C:\WINNT\Minidump\ folder.

    Error source ="Save Dump"
    Error description in System Event Manager= "The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0xa9d60a3f, 0xa94f7878, 0xa94f7574). A dump was saved in:C:\WINNT\Minidump\Mini072307-02.dmp”.

    It happens 3-4 times in a day.

    I am attaching minidump files with this mail . This may help you to identify the problem.

    Please help us as soon as possible and let us know the solution.

    Thanks & Regards

    Amit Kumar Saxena
  2. Po`Girl

    Po`Girl TS Rookie Posts: 595

    One dump says s3gnbm.sys (S3 ProSavageDDR graphics controller),

    with a bugcheck of 50 - defective memory (including main memory, L2 RAM cache, video RAM),incompatible software.

    the other dump says ntoskrnl.exe (OS kernel) with a bugcheck A - bad driver,faulty or incompatible hardware or software (Duh !)

    Possible solutions -

    1.Download the latest video driver HERE

    2.Test your RAM with memtest HERE If it`s faulty,get new RAM
  3. amitkumars

    amitkumars TS Rookie Topic Starter Posts: 17


    Hi dear,

    Thank you very much for you support. Now i will implement this and let you know about it. But can you tell me what tool you used to find the problem...


  4. Po`Girl

    Po`Girl TS Rookie Posts: 595

    No,it`s classified information.

    Oh alright then,see HERE
  5. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

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