Missing Multimedia Audio Controller

[CorleoneKJ]

My friend had made my computer and he moved away so i cant ask him anything, i dont know what happened to my sound device i dont have a cd and i forgot what it was called.


Computer PC-31B6A4397FA7 (PC-CorleoneKJ)
Generator kurt
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-07-20
Time 22:35


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 7.0.5730.13 (IE 7.0)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PC-31B6A4397FA7 (PC-CorleoneKJ)
User Name kurt
Logon Domain [ TRIAL VERSION ]
Date / Time 2009-07-20 / 22:35

Motherboard:
CPU Type Intel Pentium 4, 1717 MHz (17 x 101)
Motherboard Name Gigabyte GA-8SD (6 PCI, 1 AGP, 3 SDR DIMM, Audio)
Motherboard Chipset SiS 645
System Memory [ TRIAL VERSION ]
BIOS Type Award Modular (08/12/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) (32 MB)
3D Accelerator ATI Rage128 Pro AGP4X
Monitor ViewSonic VA1916w-6 [19" LCD] (QN1074442131)

Multimedia:
Audio Adapter SigmaTel STAC9721/23 @ SiS 7012 Audio Device


CPU: Intel Core 2 (Penryn) No (Intel Pentium 4)
Chipset: Intel GM45/GM47/GS45/PM45 No (SiS 645)
WLAN: Intel WiFi Link 5000 Series No
System: Centrino Compliant No


--------[ Sensor ]------------------------------------------------------------------------------------------------------


RasAcd Remote Access Auto Connection Driver rasacd.sys 5.1.2600.0 Kernel Driver Running
Rasl2tp WAN Miniport (L2TP) rasl2tp.sys 5.1.2600.2180 Kernel Driver Running
RasPppoe Remote Access PPPOE Driver raspppoe.sys 5.1.2600.2180 Kernel Driver Running
Raspti Direct Parallel raspti.sys 5.1.2600.0 Kernel Driver Running
Rdbss Rdbss rdbss.sys 5.1.2600.2902 File System Driver Running
RDPCDD RDPCDD RDPCDD.sys 5.1.2600.0 Kernel Driver Running
rdpdr Terminal Server Device Redirector Driver rdpdr.sys 5.1.2600.2180 Kernel Driver Running
RDPWD RDPWD Kernel Driver Stopped
redbook Digital CD Audio Playback Filter Driver redbook.sys 5.1.2600.2180 Kernel Driver Running
ROOTMODEM Microsoft Legacy Modem Driver RootMdm.sys 5.1.2600.0 Kernel Driver Running
rt2870 Ralink 802.11n USB Wireless LAN Card Driver rt2870.sys 1.0.1.0 Kernel Driver Stopped
RT73 D-Link DWA-111 Wireless G USB Adapter Driver rt73.sys 1.0.0.0 Kernel Driver Stopped
RTL8023xp Realtek 10/100/1000 PCI NIC Family NDIS XP Driver Rtnicxp.sys 5.673.712.2007 Kernel Driver Running
Secdrv Secdrv secdrv.sys 4.3.86.0 Kernel Driver Running
serenum Serenum Filter Driver serenum.sys 5.1.2600.2180 Kernel Driver Running
Serial Serial port driver serial.sys 5.1.2600.2180 Kernel Driver Running

Network adapters:
Belkin Wireless G USB Network Adapter - Symantec Network Security Miniport8.0.3.3
Belkin Wireless G USB Network Adapter 5.1115.1218.2007
Direct Parallel 5.1.2535.0
D-Link DWA-111 Wireless G USB Adapter - Symantec Network Security Miniport8.0.3.3
D-Link DWA-111 Wireless G USB Adapter 1.1.3.0
Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Symantec Network Security Miniport8.0.3.3
Realtek RTL8169/8110 Family Gigabit Ethernet NIC 5.673.712.2007
WAN Miniport (IP) - Symantec Network Security Miniport8.0.3.3
WAN Miniport (IP) 5.1.2535.0
WAN Miniport (L2TP) 5.1.2535.0
WAN Miniport (PPPOE) 5.1.2535.0
WAN Miniport (PPTP) 5.1.2535.0





--------[ Device Resources ]--------------------------------------------------------------------------------------------

DMA 02 Exclusive Standard floppy disk controller
DMA 04 Exclusive Direct memory access controller
IRQ 00 Exclusive System timer
IRQ 03 Exclusive Communications Port (COM2)
IRQ 04 Exclusive Communications Port (COM1)
IRQ 06 Exclusive Standard floppy disk controller
IRQ 08 Exclusive System CMOS/real time clock
IRQ 09 Shared Multimedia Audio Controller
IRQ 09 Shared Microsoft ACPI-Compliant System
IRQ 10 Exclusive MPU-401 Compatible MIDI Device
IRQ 12 Exclusive PS/2 Compatible Mouse
IRQ 13 Exclusive Numeric data processor
IRQ 14 Exclusive Primary IDE Channel
IRQ 15 Exclusive Secondary IDE Channel
IRQ 16 Shared RAGE 128 PRO Ultra GL AGP (Microsoft Corporation)
IRQ 18 Shared Realtek RTL8169/8110 Family Gigabit Ethernet NIC
IRQ 20 Shared SiS 7001 PCI to USB Open Host Controller

 

[B00kWyrm]

In your listing, the Multimedia device is your Sound Device.
This may be your driver... http://www.bioticaindia.com/sigmatel-stac9721-23.html

What I would like for you to do is this...
First
Go to Start -> My Computer and RIght Click.
Click on Properties.
Click on Device Manager.
Scan down through the list...
Do you see any red x, or yellow circles (or yellow triangles) with Exclamation Marks?
(it would probably be in the section called "Sound, Video, and Game:.

If there are no issues here....

Second... Double Check your speakers...
Are they attached to your sound card (and plugged into the correct jack)?
Are they plugged in to their power source (or do they have fresh batteries)?
Are they turned on?

Third,
If you do not have a speaker icon in your system tray,
Go to Start -> Control Panel -> Sound and Audio Devices - Double Click on this icon...
On the Volume Tab... Make sure that your sound is not muted (a check box)- and make sure the slider is not set too low.
Check the Speak Volume Button for the same issues.
Back at the Device Volume section, Click the Advanced button, This will bring up a control panel that looks like a mixer board.
Make sure that your sliders are not set to zero, and not checked "to Mute".

If you DO have the speaker icon in the system tray, it will bring up the Mixer Board mentioned above.

Fourth; make sure that your external volume control, (if you have one) is not set too low.

Lastly, When you say you don't have a cd, are you referring to a "driver disk"?

Are any of these helpful?

 

[CorleoneKJ]

yes ok a driver disk, that link aint working, it aint sending me no emails and aint letting me sign in!

 

[B00kWyrm]

Please read the entire post before doing anything...

• You might try ... HERE

• You might look at this thread (someone else with the same audio device)... https://www.techspot.com/vb/topic48108.html

• You might try ... THIS SITE

• You might try Googling... "SiS SiS7012 Audio Driver" , or even... "sigmatel-stac9721-23-driver"

But first

• you might do the other things I suggested in the first post... Or if you have done them,

• then tell us what the results were...

AND also, before trying the links and searches...
You might try this... (it will reveal if you have any other problem devices)...

• First make sure all your devices are connected and powered on

• Click Start->Run, enter: msinfo32.

• Click the + sign next to Components to expand it

• Click Problem Devices. Anything appear?

• Write down all Devices, the PNP Device IDs, and the Error Codes, and

• Add that information to your next post.

If you are able to resolve the issue, please let us know the details.