TechSpot

Missing Multimedia Audio Controller

By CorleoneKJ
Jul 20, 2009
  1. My friend had made my computer and he moved away so i cant ask him anything, i dont know what happened to my sound device i dont have a cd and i forgot what it was called.


    Computer PC-31B6A4397FA7 (PC-CorleoneKJ)
    Generator kurt
    Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date 2009-07-20
    Time 22:35


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Computer Type ACPI Uniprocessor PC
    Operating System Microsoft Windows XP Professional
    OS Service Pack [ TRIAL VERSION ]
    Internet Explorer 7.0.5730.13 (IE 7.0)
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name PC-31B6A4397FA7 (PC-CorleoneKJ)
    User Name kurt
    Logon Domain [ TRIAL VERSION ]
    Date / Time 2009-07-20 / 22:35

    Motherboard:
    CPU Type Intel Pentium 4, 1717 MHz (17 x 101)
    Motherboard Name Gigabyte GA-8SD (6 PCI, 1 AGP, 3 SDR DIMM, Audio)
    Motherboard Chipset SiS 645
    System Memory [ TRIAL VERSION ]
    BIOS Type Award Modular (08/12/02)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port Printer Port (LPT1)

    Display:
    Video Adapter RAGE 128 PRO Ultra GL AGP (Microsoft Corporation) (32 MB)
    3D Accelerator ATI Rage128 Pro AGP4X
    Monitor ViewSonic VA1916w-6 [19" LCD] (QN1074442131)

    Multimedia:
    Audio Adapter SigmaTel STAC9721/23 @ SiS 7012 Audio Device


    CPU: Intel Core 2 (Penryn) No (Intel Pentium 4)
    Chipset: Intel GM45/GM47/GS45/PM45 No (SiS 645)
    WLAN: Intel WiFi Link 5000 Series No
    System: Centrino Compliant No


    --------[ Sensor ]------------------------------------------------------------------------------------------------------


    RasAcd Remote Access Auto Connection Driver rasacd.sys 5.1.2600.0 Kernel Driver Running
    Rasl2tp WAN Miniport (L2TP) rasl2tp.sys 5.1.2600.2180 Kernel Driver Running
    RasPppoe Remote Access PPPOE Driver raspppoe.sys 5.1.2600.2180 Kernel Driver Running
    Raspti Direct Parallel raspti.sys 5.1.2600.0 Kernel Driver Running
    Rdbss Rdbss rdbss.sys 5.1.2600.2902 File System Driver Running
    RDPCDD RDPCDD RDPCDD.sys 5.1.2600.0 Kernel Driver Running
    rdpdr Terminal Server Device Redirector Driver rdpdr.sys 5.1.2600.2180 Kernel Driver Running
    RDPWD RDPWD Kernel Driver Stopped
    redbook Digital CD Audio Playback Filter Driver redbook.sys 5.1.2600.2180 Kernel Driver Running
    ROOTMODEM Microsoft Legacy Modem Driver RootMdm.sys 5.1.2600.0 Kernel Driver Running
    rt2870 Ralink 802.11n USB Wireless LAN Card Driver rt2870.sys 1.0.1.0 Kernel Driver Stopped
    RT73 D-Link DWA-111 Wireless G USB Adapter Driver rt73.sys 1.0.0.0 Kernel Driver Stopped
    RTL8023xp Realtek 10/100/1000 PCI NIC Family NDIS XP Driver Rtnicxp.sys 5.673.712.2007 Kernel Driver Running
    Secdrv Secdrv secdrv.sys 4.3.86.0 Kernel Driver Running
    serenum Serenum Filter Driver serenum.sys 5.1.2600.2180 Kernel Driver Running
    Serial Serial port driver serial.sys 5.1.2600.2180 Kernel Driver Running

    Network adapters:
    Belkin Wireless G USB Network Adapter - Symantec Network Security Miniport8.0.3.3
    Belkin Wireless G USB Network Adapter 5.1115.1218.2007
    Direct Parallel 5.1.2535.0
    D-Link DWA-111 Wireless G USB Adapter - Symantec Network Security Miniport8.0.3.3
    D-Link DWA-111 Wireless G USB Adapter 1.1.3.0
    Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Symantec Network Security Miniport8.0.3.3
    Realtek RTL8169/8110 Family Gigabit Ethernet NIC 5.673.712.2007
    WAN Miniport (IP) - Symantec Network Security Miniport8.0.3.3
    WAN Miniport (IP) 5.1.2535.0
    WAN Miniport (L2TP) 5.1.2535.0
    WAN Miniport (PPPOE) 5.1.2535.0
    WAN Miniport (PPTP) 5.1.2535.0





    --------[ Device Resources ]--------------------------------------------------------------------------------------------

    DMA 02 Exclusive Standard floppy disk controller
    DMA 04 Exclusive Direct memory access controller
    IRQ 00 Exclusive System timer
    IRQ 03 Exclusive Communications Port (COM2)
    IRQ 04 Exclusive Communications Port (COM1)
    IRQ 06 Exclusive Standard floppy disk controller
    IRQ 08 Exclusive System CMOS/real time clock
    IRQ 09 Shared Multimedia Audio Controller
    IRQ 09 Shared Microsoft ACPI-Compliant System
    IRQ 10 Exclusive MPU-401 Compatible MIDI Device
    IRQ 12 Exclusive PS/2 Compatible Mouse
    IRQ 13 Exclusive Numeric data processor
    IRQ 14 Exclusive Primary IDE Channel
    IRQ 15 Exclusive Secondary IDE Channel
    IRQ 16 Shared RAGE 128 PRO Ultra GL AGP (Microsoft Corporation)
    IRQ 18 Shared Realtek RTL8169/8110 Family Gigabit Ethernet NIC
    IRQ 20 Shared SiS 7001 PCI to USB Open Host Controller
     
  2. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    In your listing, the Multimedia device is your Sound Device.
    This may be your driver... http://www.bioticaindia.com/sigmatel-stac9721-23.html

    What I would like for you to do is this...
    First
    Go to Start -> My Computer and RIght Click.
    Click on Properties.
    Click on Device Manager.
    Scan down through the list...
    Do you see any red x, or yellow circles (or yellow triangles) with Exclamation Marks?
    (it would probably be in the section called "Sound, Video, and Game:.

    If there are no issues here....

    Second... Double Check your speakers...
    Are they attached to your sound card (and plugged into the correct jack)?
    Are they plugged in to their power source (or do they have fresh batteries)?
    Are they turned on?

    Third,
    If you do not have a speaker icon in your system tray,
    Go to Start -> Control Panel -> Sound and Audio Devices - Double Click on this icon...
    On the Volume Tab... Make sure that your sound is not muted (a check box)- and make sure the slider is not set too low.
    Check the Speak Volume Button for the same issues.
    Back at the Device Volume section, Click the Advanced button, This will bring up a control panel that looks like a mixer board.
    Make sure that your sliders are not set to zero, and not checked "to Mute".

    If you DO have the speaker icon in the system tray, it will bring up the Mixer Board mentioned above.

    Fourth; make sure that your external volume control, (if you have one) is not set too low.

    Lastly, When you say you don't have a cd, are you referring to a "driver disk"?

    Are any of these helpful?
     
  3. CorleoneKJ

    CorleoneKJ TS Rookie Topic Starter

    yes ok a driver disk, that link aint working, it aint sending me no emails and aint letting me sign in!
     
  4. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    Please read the entire post before doing anything...

    • You might try Googling... "SiS SiS7012 Audio Driver" , or even... "sigmatel-stac9721-23-driver"

    But first
    • you might do the other things I suggested in the first post... Or if you have done them,
    • then tell us what the results were...

    AND also, before trying the links and searches...
    You might try this... (it will reveal if you have any other problem devices)...

    • First make sure all your devices are connected and powered on
    • Click Start->Run, enter: msinfo32.
    • Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • Write down all Devices, the PNP Device IDs, and the Error Codes, and
    • Add that information to your next post.

    If you are able to resolve the issue, please let us know the details.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...